Account coordinator Work, Jobs in Horsham (with Salaries)

Customer Experience Coordinator
Telecom Acquisitions Ltd. —Horsham
- Up to £37,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
- Referral programme
Quick apply
Payroll Coordinator
Active Prospects —Reigate
- £21,887.33 a year
- Part-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
12d
Sales Coordinator
TR Fastenings Ltd —East Grinstead
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply
6d
Accounts Receivable Coordinator
Callaway —Chessington
- Up to £34,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Employee assistance programme
- Employee discount
5d
Senior Sales Coordinator
Just Pads Ltd —Leatherhead
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
8d
Service Coordinator
The HR Surgery —Thames Ditton
- £26,437 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
6d
Accounts Receivable Coordinator
Callaway Golf Europe Ltd —Chessington
- Up to £34,000 a year
- Full-time
- Hybrid work
- QuickBooks
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
5d
Brand Merchandise Co-ordinator
DOWLIS INSPIRED BRANDING —Knaphill
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
- Work from home
Quick apply
13d
Senior Payroll Coordinator
Virgin Atlantic —Crawley
- Hybrid work
- Microsoft Excel
- Oracle
- Data analysis skills
4d
Sales Coordinator
TUNGSTEN TRAINING CENTRE —Brighton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
17h
Sales Co-ordinator
SIG Plc —Woking
- Sales
- Customer service
- IT
- Employee discount
Receivables Coordinator
American International Group UK Limited, Ireland Branch & AIG Europe S.A. (Ireland Branch) —Croydon
- Microsoft Excel
- Analysis skills
- Communication skills
Quick apply
12d
Customer Service Coordinator
Healix International —Esher
- From £27,000 a year
- Weekend availability
- Customer service
- English
- Communication skills
- Annual leave
- Employee discount
Quick apply
14d
Payroll Coordinator
CHEP —Addlestone
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
6d
Business Development Co-ordinator
PSC Global —Worthing
- Full-time
- Microsoft Office
- IT
Quick apply
10d
Customer Success & Scheduling Coordinator - Office based
Local Maids —Mitcham
- £22,880 - £30,000 a year
- Full-time
- Customer service
- Phone etiquette
- Communication skills
Quick apply
8d

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account coordinator jobs near horsham

Customer Experience Coordinator

Telecom Acquisitions Ltd.
Horsham

Quick apply

Job details

Permanent | Full-time
Up to £37,000 a year

Benefits

Company pension
Company events
Employee discount
Referral programme

Qualifications

Customer service
Upselling
Communication skills

Full job description

Salary: Competetive Salary with up to £37k On Target Earnings
Competitive salary & bonus structure
33 days holiday allowance Including bank holidays.
Pension Scheme
Parking Available
Town Centre Location
Hours: Monday to Friday 08:30 - 17:30
Contract: Full-time Perm.

About The Role

This is a genuinely exciting, people-first role that sits at the heart of our customer operation. As a Customer Experience Coordinator, you'll be the friendly, knowledgeable voice our customers hear when they call us - whether they have a billing question, need help with their account, or want to explore what else we can offer them.

This is more than just a contact centre job. You'll build real relationships, solve problems with confidence, and make a tangible difference to the customer journey every single day. Alongside delivering exceptional service, you'll also play a light-touch role in helping customers manage their accounts and take payments - all handled in the same warm, helpful spirit that defines everything you do.

If you're a natural communicator who loves talking to people, takes pride in getting things right first time, and wants a role with real purpose and variety - this could be a perfect fit.

What You'll Do

Customer Service & Relationship Management

Handle a high volume of inbound calls from customers with professionalism, warmth, and empathy

Serve as the first point of contact for billing queries, account questions, and general enquiries - resolving them clearly and accurately

Manage overflow calls from first-line technical support, ensuring no customer is left waiting

Build genuine rapport with customers, making every interaction feel personal and valued

Keep customers informed and follow through on any commitments made

Payments & Account Support

Take inbound payments over the phone in a friendly, straightforward manner

Agree simple payment arrangements where needed, always with a helpful and non-pressured approach

Process payments, set up direct debits, and carry out accurate ledger allocations

Apply account restrictions in line with company process when required, handling these conversations with sensitivity

Sales & Service Enhancement

Identify natural opportunities to introduce customers to additional products or services that genuinely meet their needs

Contribute to service improvement by capturing and sharing customer feedback and insights

Support colleagues and the wider team with collaborative problem-solving

Systems & Administration

Log all customer interactions in our CRM system with accuracy and attention to detail

Navigate multiple internal systems confidently to look up account information and resolve queries

Always maintain up-to-date and complete customer records

What We're Looking for

Essential

Proven experience in a customer service, contact centre, or customer-facing role

A warm, confident telephone manner - you're someone people enjoy speaking to

Strong listening and communication skills, with the ability to explain things clearly

Comfortable discussing financial information such as bills, balances, and payment options

Natural problem-solver who stays calm and focused under pressure

Tech-savvy and comfortable navigating multiple systems simultaneously

High attention to detail, especially when processing payments or updating records

A genuine team player with a proactive, can-do attitude

Desirable

Experience in a billing, payments, or accounts-related environment

Background in telesales, upselling, or product recommendation

Experience supporting customers through sensitive or difficult conversations

Who This Role Suits

This role is a brilliant next step for someone currently working in retail, hospitality, a contact centre, or any customer-facing environment who wants to move into a professional office-based role - without needing a finance or credit background. If you're passionate about delivering a five-star customer experience and ready to take on a little more responsibility, we'd love to hear from you.

Staff Benefits:

50% off broadband after successful completion of probation period - completely free after 2 years' service

25 days holiday increasing up to a maximum of 30 days based on length of service - plus bank holidays and day off for your birthday

Death in service

Salary sacrifice pension scheme

Local company discounts

Buy and sell holiday scheme

Complementary fresh fruit and breakfast bar

Friday fridge

£500 refer a friend

£250 bright ideas scheme

Company events - summer party, Christmas party and sports day just to name a few

Quick apply

Refine Your Search

account coordinator jobs in horsham

Customer Experience Coordinator

Payroll Coordinator

Sales Coordinator

Accounts Receivable Coordinator

Senior Sales Coordinator

Service Coordinator

Accounts Receivable Coordinator

Brand Merchandise Co-ordinator

Senior Payroll Coordinator

Sales Coordinator

Sales Co-ordinator

Receivables Coordinator

Customer Service Coordinator

Payroll Coordinator

Business Development Co-ordinator

Customer Success & Scheduling Coordinator - Office based

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