Executive director Work, Jobs in Horsham (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Head of Corporate Operations
Focus Group —Shoreham by Sea
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
Executive Director for the Office of Zero Inequities
University of Brighton —Brighton
CAA International Chair
Civil Aviation Authority —Gatwick Airport
- £15,000 a year
- Business development
- Leadership
Head of Communications and Engagement
Cranleigh School —Cranleigh
- £65,000 - £75,000 a year
- Full-time
- School
Sr Director Business System, Global
Johnson Controls —Sunbury
- £156,000 - £235,000 a year
- Full-time
- Engineering
- Master's degree
- Continuous improvement
Senior Director of Service Delivery
WTW —Reigate
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
Personal Assistant
Gatwick Airport Limited —Gatwick Airport
- From £41,492 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
- Free parking
- Annual leave
7d
Director of Transformation
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £118,919 - £135,920 a year
- Full-time
- Master's degree
- Continuous improvement
- No degree
2d
Director of Marketing
Caremark Limited —Worthing
- £100,000 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
10d
Chief Strategy Officer
Cranleigh School —Cranleigh
- Full-time
- Management
- IT
- School
Director of Estates and Facilities
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £115,052 - £132,053 a year
- Full-time
- Budgeting
- Free parking
12h
Business Events - Production and Research Executive
Ah!media —Crawley
- £25,000 a year
- Full-time
- In-person
- Leadership
- Free parking
Quick apply
Strategic Network Advisor - Director
Information Services Group —Guildford
- Full-time
- Remote
- Master's degree
- Business development
- Presentation skills
Sr. Lead, Marine Performance
Royal Caribbean Group —Weybridge
- Full-time
- Writing skills
- Master's degree
- Hotel
Director of Product Management - Conventional X-ray (Redhill)
Rapiscan —Salfords
- Marketing
- Engineering
- Master's degree
Senior Director/Director EMEA HR Business Partner/Leader - Qualcomm, UK or Germany
Qualcomm —Farnborough
- Doctoral degree
- Master's degree
- Bachelor's degree
Senior Director / Executive Director Medical Writing
PrimeVigilance —Guildford
- Full-time
- Remote
- Management
- Doctoral degree
- Master's degree
Quick apply
General Sales Manager
Richmond Motor Group —Bognor Regis
- Up to £85,000 a year
- Full-time
- In-person
- Training & development
- Leadership
- Free parking
- Store discount
Quick apply
14d

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

executive director jobs in horsham

Sr.Dir,Patient Experience

Head of Corporate Operations

Governance Lead

Executive Director for the Office of Zero Inequities

CAA International Chair

Head of Communications and Engagement

Sr Director Business System, Global

Senior Director of Service Delivery

Personal Assistant

Director of Transformation

Director of Marketing

Chief Strategy Officer

Director of Estates and Facilities

Business Events - Production and Research Executive

Strategic Network Advisor - Director

Sr. Lead, Marine Performance

Director of Product Management - Conventional X-ray (Redhill)

Senior Director/Director EMEA HR Business Partner/Leader - Qualcomm, UK or Germany

Senior Director / Executive Director Medical Writing

General Sales Manager

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