Senior support specialist Work, Jobs in Horsham (with Salaries)

Head of Enforcement
Hozah —Croydon
- From £50,000 a year
- Full-time
- Hybrid work
- Supervising experience
- In-person
- Work from home
Quick apply
1d
Production Manager
WILLIAM SUGG & CO LTD —Horsham
- £40,000 - £50,000 a year
- Full-time
- ERP systems
- Quality control
- Organisational skills
- Free parking
- Employee discount
Quick apply
14d
People Operations Manager
Alternative Airlines —Charlwood
- From £40,000 a year
- Hybrid work
- Human resources
- Communication skills
- Work from home
- Employee discount
Quick apply
Chief Executive
St Catherine's Hospice —Crawley
- £95,000 - £110,000 a year
- Full-time
- Hospice
- Leadership
- Annual leave
- Work from home
Support Worker & Senior Support Worker | Complex Needs | West Sussex
South Downs Residential —Worthing
- £13.85 - £14.75 an hour
- Part-time
- Driving
- In-person
- Care plans
- Paid training
- Health & wellbeing programme
Quick apply
9d
Senior Support Worker
Reamcare —Raynes Park
- £16.25 an hour
- Overtime
- Childcare
- Care plans
- Leadership
- Annual leave
- Flexible schedule
Quick apply
Carer Services Coordinator: Specialist Leads & Projects
Carers Support —Horsham
- £27,728 - £34,198 a year
- Hybrid work
- Management
- Communication skills
- Annual leave
- Work from home
3d
Operations Manager
Neils Steels Ltd —Brighton
- £31,000 - £38,000 a year
- Full-time
- Management
- English
- Microsoft Office
Quick apply
3d
Business Coordinator
BDO —Gatwick Airport
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- IT
Senior Employment Specialist (Individual Placement and Support)
Change Grow Live —Croydon
- £35,220.59 - £37,184.90 a year
- Team management
- No degree
- Communication skills
- Annual leave
- Employee discount
Senior estimator/commercial manager
Joshua Lewis Carpentry & Construction —Reigate
- £50,000 - £65,000 a year
- Part-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Free parking
Quick apply
7d
Experienced Recruitment Consultant
Evidencia Life Sciences —Horsham
- £25,000.00 - £66,257.05 a year
- Full-time
- Sales
- Bachelor's degree
- In-person
- Free parking
- Referral programme
Quick apply
12d
Senior Marketing Manager
Tropic Skincare —Croydon
- £65,000 - £75,000 a year
- Monday to Friday
- Hybrid work
- Leadership
- Marketing
- Employee assistance programme
- Employee discount
Quick apply
Senior Incident Mangement & Resilience Lead
Applied Resilience —Reigate and Banstead District
- From £65,000 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
Quick apply
Senior Nurse (Head of Medical)
Holmewood House School —Royal Tunbridge Wells
- Part-time
- Organisational skills
- Paediatrics
- IT
- Free parking
Quick apply
2d
Senior Marketing Manager - UK (Digital Readiness)
Class Technology Solutions Ltd —Horsham
- £55,000 a year
- Full-time
- Hybrid work
- Sales
Quick apply
3d
EVM UK WorkShop Manager
EVM UK —Horsham
- £55,000 - £60,000 a year
- Full-time
- Travel
- IT
- Automotive diagnostics
- Free parking
- Employee discount
Quick apply
3d
Deputy Children's Home Manager
Keys Children —Crawley
- £35,388 - £37,605 a year
- Driving
- Paid training
- Annual leave
Quick apply
Drainage & Wastewater Engineer
Clearmasters (environmental) Ltd —Crawley
- £35,000 - £50,000 a year
- Overtime
- Customer service
- Maintenance
- In-person
- Free parking
Quick apply
9d
Senior Operational Risk Analyst
Unum Group —Dorking
- Full-time
- Analysis skills
- Organisational skills
- Communication skills

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senior support specialist jobs near horsham

Head of Enforcement

Hozah
Croydon

Quick apply

Job details

Permanent | Full-time
From £50,000 a year
1 day ago

Benefits

Discounted or free food
Work from home
Transport links
On-site parking

Qualifications

Supervising experience

Full job description

Location: Croydon, UK, with flexible remote working options

Reports to: Senior Leadership Team (COO, CFO or CEO)

About Hozah

Hozah is a tech-led parking and mobility business transforming the way car parks are managed, administered and enforced. Through automated systems, data-led decision-making and a commitment to compliance, Hozah supports operators, clients and motorists with efficient, transparent and scalable parking administration services.

Role Overview

We are seeking a methodical, commercially aware and compliance-focused Head of Enforcement to lead the enforcement function across UK Parking Administration. This role will be responsible for the effective management of appeals, compliance activity, PCN performance, debt recovery oversight and legal partner relationships, ensuring the function operates efficiently, fairly and in accordance with all applicable legislation, industry codes and accredited body requirements.

Key Responsibilities

Lead, support and develop the Appeals and Compliance Specialists, ensuring the team has the training, guidance and structure required to deliver high-quality outcomes.
Monitor team capacity, workload and resourcing requirements, identifying risks and recommending appropriate operational adjustments.
Audit team performance against agreed standards, internal controls and relevant compliance requirements.
Maintain up-to-date knowledge of applicable legislation, regulatory requirements and the standards set by relevant accredited bodies, ensuring changes are reflected in internal processes and guidance.
Oversee the performance of Parking Charge Notices issued across UKPA-managed sites, using data to identify trends, anomalies, risks and opportunities for improvement.
Flag site-level or process-related issues that may impact enforcement performance, compliance, customer outcomes or commercial results.
Maintain close working relationships with debt recovery and legal partners, ensuring performance is monitored, reported and challenged where appropriate.
Provide clear and regular reporting to senior stakeholders on enforcement performance, appeals trends, compliance activity, debt recovery outcomes and legal escalation activity.
Work across departments to resolve issues and improve end-to-end enforcement processes.
Drive continuous improvement across the enforcement function, ensuring processes are documented, scalable, auditable and aligned with business objectives.

Skills and Experience

Experience leading or supervising an operational, compliance, appeals, enforcement or administration team.
Strong understanding of PCN lifecycle management, appeals handling, compliance controls, debt recovery or related parking industry processes.
Highly analytical, with the ability to interpret operational data, identify patterns and translate findings into practical process improvements.
Excellent attention to detail and a structured approach to documentation, quality assurance and audit readiness.
Confident stakeholder manager, able to build effective relationships with internal teams, external partners and senior leadership.
Clear and professional communicator, with the ability to explain complex operational or compliance matters in a concise and practical way.
Comfortable working in a fast-paced, scaling environment where priorities may change and processes need to evolve quickly.
A fair, proportionate and customer-aware approach to enforcement, balancing commercial performance with compliance and reputational risk.

What We Offer

A senior operational role with direct influence over a critical business function.
The opportunity to shape and improve enforcement processes within a growing, technology-led parking business.
A collaborative environment where practical thinking, ownership and continuous improvement are valued.
Free food and drink (breakfast and lunch options) in the office every day

Pay: From £50,000.00 per year

Benefits:

Discounted or free food
On-site parking
Transport links
Work from home

Application question(s):

1. Are you legally entitled to work in the UK without employer sponsorship?
2. Will you now, or in the future, require visa sponsorship to work in the UK?
3. What are your salary expectations for this role (annual, GBP)?
4. What is your current notice period or earliest available start date?
5. Are you familiar with the regulatory requirements and standards set by accredited bodies relevant to UK parking enforcement (e.g. BPA, IPC)?
6. Describe your experience managing appeals handling and compliance controls within a regulated or audited environment.
7. Do you have experience overseeing or working closely with debt recovery providers or legal partners?
8. Give an example of how you have used operational data to identify a trend, risk, or compliance issue and turned it into a practical process improvement.

Work Location: Hybrid remote in Croydon CR0 6BA

Quick apply

Refine Your Search

senior support specialist jobs in horsham

Head of Enforcement

Production Manager

People Operations Manager

Chief Executive

Support Worker & Senior Support Worker | Complex Needs | West Sussex

Senior Support Worker

Carer Services Coordinator: Specialist Leads & Projects

Operations Manager

Business Coordinator

Senior Employment Specialist (Individual Placement and Support)

Senior estimator/commercial manager

Experienced Recruitment Consultant

Senior Marketing Manager

Senior Incident Mangement & Resilience Lead

Senior Nurse (Head of Medical)

Senior Marketing Manager - UK (Digital Readiness)

EVM UK WorkShop Manager

Deputy Children's Home Manager

Drainage & Wastewater Engineer

Senior Operational Risk Analyst

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