Customer care specialist Work, Jobs in Horwich, Gtm (with Salaries)

Service Coordinator
Woodley Equipment Company Ltd —Bolton
- From £25,272 a year
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
9d
Accounts Receivable and Master Data Specialist
EG On The Move Ltd —Blackburn
- Up to £29,000 a year
- 8 hour shift
- Microsoft Excel
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
6d
Specialist Customer Care
Barclays —Knutsford
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
Administrator
CareTech Group —Preston
- £24,815.44 a year
- Full-time
- Customer service
- Organisational skills
- Front desk
1h
Debt Recovery Controller
JLA —Ripponden
- Up to £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
10d
Assembly Technician
Ontic —Westhoughton
- Full-time
- Annual leave
- Employee assistance programme
Customer Service Specialist
EMR Group —Warrington
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
Quick apply
7d
Administrator
JLA —Ripponden
- Up to £27,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
10d
Agency Services Coordinator
Your Housing Group —Warrington
- £33,900 a year
- Full-time
- Remote
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
2d
Customer Service Advisor
brookson group —Warrington
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
3d
Community Health and Wellbeing Officer - Harm Reduction
Blackburn Rovers Community Trust —Blackburn
- £30,000 a year
- Weekend availability
- Maintenance
- First Aid Certification
- No degree
- Free parking
- Store discount
Quick apply
Tesco Colleague Nights - Blackpool Clifton Extra
Tesco UK —Blackpool
- £13.28 - £14.55 an hour
- Part-time
- School
23h
Customer Service Advisor
Product Care Group —Wigan
- £25,490 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- IT
- Annual leave
- Employee discount
Quick apply
3d
Tesco Colleague Nights - Southport Extra
Tesco UK —Southport
- £13.28 - £14.55 an hour
- Full-time
- School
6d
AI & Process Transformation Specialist
Places for People —Preston
- £40,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Presentation skills
- Employee discount
- Flexible schedule
10d
Tesco Colleague - Cottam Express
Tesco UK —Preston
- £13.28 - £14.55 an hour
- Part-time
2d
Veterinary Receptionist
Movement Referrals: Independent Veterinary Specialists —Preston Brook
- From £28,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
1d
Resident Engagement & Communications Specialist
Wythenshawe Community Housing Group —Manchester
- £39,085.78 a year
- Full-time
- Marketing
- Project management
- Organisational skills
- Annual leave
- Gym membership
9d
Administrator
Sandstone Care Group —Much Hoole
- £15 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Human resources
- Employee discount
- Referral programme
Debt Collection
Phillips & Cohen Associates —Salford
- £27,100 - £31,372 a year
- Full-time
- Hybrid work
- Free parking
- Employee discount
Quick apply
9d

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customer care specialist jobs near horwich, gtm

Service Coordinator

Woodley Equipment Company Ltd
Bolton

Quick apply

Job details

Permanent | Part-time
From £25,272 a year
9 days ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
Company events
Employee discount
Sick pay
On-site parking

Qualifications

Sage
Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

ABOUT THE ROLE

Woodley Equipment Company Ltd, a market-leading supplier of specialist laboratory equipment, diagnostic and critical care products to the veterinary industry worldwide, has an exciting opportunity for a part-time Service Coordinator. The role is for 15 hours per week, worked over 4 days, with working hours to be agreed within our opening hours of Monday to Friday, 9.00am to 5.00pm.

Reporting directly to the Service Manager, the role will ideally suit someone who has relevant previous experience and is looking to join a growing business that can offer job stability and development.

Working in our Service Department, you will provide support to a dedicated and busy in-house service team that undertakes preventative maintenance and repairs to our customers' analysers and our own rental analysers. You will also provide day-to-day support to the Lead Service Coordinator, helping to ensure the smooth and efficient running of the Service Department.

Your duties will include liaising with customers and couriers to arrange collection and return of equipment for repair or on-loan; ensuring that all service agreement records within our customer database are accurate; administer and develop the service agreements renewal process. You will act as first point of contact for customers wanting to arrange a service, repair or asking for a progress update. You will also ensure that all rental equipment is serviced as appropriate.

This role requires applicants to be able to handle a high and varied workload with efficiency and accuracy, both over the phone and via e-mail. You must be highly organised and be able to work in a busy environment.

KEY RESPONSIBILITIES

Creating work tickets for all repairs and service activity planned, ensuring the ticket is updated as the equipment arrives and progresses through the service department until the eventual return to the customer.
Scheduling annual service of customers equipment from creating the work ticket, liaising with the customer, arranging collection of the equipment, providing loan equipment if required, maintaining updates on progress by service engineers to arranging return of equipment to customer and collection of loan equipment supplied to ensuring all paperwork and invoicing are completed correctly
Managing our loan and rental analyser programmes, ensuring their location and status is known at all times.
Working closely with the service engineers and assistant service manager to ensure smooth operation of the service department.
Day to day administration for the service department
Maintaining information on the company’s customer relationship database
Generating delivery notes and invoices for service work undertaken in Sage 200
Assisting customers with a variety of questions relating to products, orders and costs

KEY SKILLS

Excellent customer service and communication skills
Good interpersonal skills
Excellent organisational skills
Process driven
An eye for detail, and good numerical ability
Able to be flexible and readjust plans, able to prioritise work
Excellent IT skills – you must be confident using MS Office applications and be able to learn to use our bespoke customer relationship database and invoicing software.

THE PERSON

You must have experience in a similar service department/administration/customer service role.

It is essential that you are capable and confident on computers and able to use MS Office applications, using Excel frequently, Sage accounts and the company customer relationship database with excellent attention to detail.

You must have the capacity to work with colleagues at all levels, as part of a team and on your own initiative whilst maintaining a team approach.

Full training will be provided for the successful candidate. In addition to a competitive salary, we offer the following benefits

22 days annual leave, increases to 25 after 5 years of service
free onsite parking
eye care vouchers
company sick pay
paid medical appointments
workplace pension
company social events
general office dress / smart casual
employee discount scheme
length of service recognition

Pay: From £25,272.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in horwich, gtm

Service Coordinator

Accounts Receivable and Master Data Specialist

Specialist Customer Care

Administrator

Debt Recovery Controller

Assembly Technician

Customer Service Specialist

Administrator

Agency Services Coordinator

Customer Service Advisor

Community Health and Wellbeing Officer - Harm Reduction

Tesco Colleague Nights - Blackpool Clifton Extra

Customer Service Advisor

Tesco Colleague Nights - Southport Extra

AI & Process Transformation Specialist

Tesco Colleague - Cottam Express

Veterinary Receptionist

Resident Engagement & Communications Specialist

Administrator

Debt Collection

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