Technical support specialist Work, Jobs in Horwich, Gtm (with Salaries)

Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
11d
Works Inspector (Clerk of Works)
Canal & River Trust —Burnley
- £32,381 a year
- Part-time
- Engineering
- Travel
- In-person
12d
Sales Coordinator (Construction Industry) - full-time
Resapol —Leigh
- £28,000 - £30,000 a year
- Full-time
- CRM software
- In-person
Quick apply
4d
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Windows
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
4d
IT Specialist
Clio —Manchester
- £53.70 - £72.70 an hour
- Full-time
- Google Suite
- Communication skills
- Life insurance
2d
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Manchester
- Full-time
- Remote
- Sales
- Business development
- Recruiting
Quick apply
Fast Track Liability Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Writing skills
- Computer skills
- Employee discount
Quick apply
School IT Technician
Oliver House —Chorley
- £14.05 an hour
- Experience working with children
- Organisational skills
- Communication skills
3d
IT Service Desk Analyst
Key Group —Preston
- Full-time
- Agile
Head of New Business Mobilisation
Absolute Taste —Manchester
- Weekend availability
- Hospitality
- Presentation skills
- Travel
Quick apply
Laboratory Assistant
Tetra Tech —Manchester
- Laboratory experience
- Quality control
- Organisational skills
Graduate Robotics Engineer
elix sourcing solutions —Rochdale
- £30,000 - £35,000 a year
- Monday to Friday
9d
AML Financial Crime Investigator
Kroo Bank Ltd —Manchester
- Weekend availability
- Hybrid work
- Analysis skills
- Analytics
- Annual leave
Quick apply
10d
Associate Technical Support Specialist - Residential Energy - Fixed Term Contract
Tesla —Manchester
- CRM software
- English
Customer Retention Specialist
Street Group —Manchester
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
Quick apply
13d
Environment & Sustainability Analyst
Manchester Airport —Manchester
- Hybrid work
- Free parking
- Employee discount
2d
Project Controls Specialists - All Levels
Turner & Townsend —Manchester
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Quick apply
Polyuréthane Technical Sales & support
Landor UK Ltd —Bolton
- £13 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Azure
- Free parking
Quick apply
FUSE STEAM Programme Lead
Blackburn & Darwen Youth Zone —Blackburn
- Up to £30,000 a year
- Weekend availability
- Presentation skills
- First Aid Certification
- Organisational skills
Quick apply
Customer Operations Specialist
New Balance —Warrington
- Full-time
- Hybrid work
- Computer literacy
- Time management
- Annual leave
- Employee discount
2d

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technical support specialist jobs near horwich, gtm

Product Specialist/Support Engineer (entry level)

WeBuyAnyCar -
Manchester

Quick apply

Job details

11 days ago

Qualifications

Technical troubleshooting
Stakeholder collaboration
Incident queue management
IT service management
Ticket management
Incident documentation
Internal department liaison
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Multidisciplinary collaboration
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
Help desk

Full job description

About The Role

The Role

As a Support Engineer / Product Specialist, you will play a key role in supporting our internal systems and ensuring a seamless experience for colleagues across the business. You’ll act as the bridge between users and technology—troubleshooting issues, improving processes, and contributing to product enhancements.

This is an ideal opportunity for someone starting their career in IT, support, or product operations.

Key Responsibilities

Develop a strong understanding of our internal systems and bespoke products, including features, functionality, and business impact.
Act as a subject matter expert for our Retail Purchasing system, supporting teams such as Finance, Marketing, Transport, Customer Support, and Retail.
Provide first and second-line support via phone, email, and face-to-face queries.
Log, manage, and resolve incidents and service requests using our IT Service Management (ITSM) system.
Troubleshoot technical issues, perform diagnostics, and aim to achieve a high first-time fix rate (target ~80%).
Escalate complex or unresolved issues to third-line support where necessary, ensuring clear documentation and handover.
Work in line with ITIL best practices, ensuring tickets are handled efficiently and consistently.
Collaborate with Product and Development teams by sharing feedback on system performance, user experience, and improvement opportunities.
Maintain accurate records of issues, resolutions, and system changes.

What You’ll Bring

Problem-Solving Skills: Ability to investigate issues, identify root causes, and implement effective solutions.
Customer-Focused Mindset: Friendly, patient, and empathetic approach when supporting users of varying technical ability.
Adaptability & Curiosity: Willingness to learn new tools, systems, and technologies in a fast-paced environment.
Attention to Detail: Ability to document issues clearly and follow processes accurately.
Time Management: Capable of prioritising tasks, managing workload, and meeting deadlines.
Communication Skills: Clear and professional communication, both written and verbal.
Team Player: Comfortable working collaboratively across multiple departments.

Nice to Have (Not Essential)

Basic understanding of IT support concepts (e.g., networks, hardware, software troubleshooting)
Familiarity with ticketing systems or ITIL practices
Interest in technology, systems, or product development

What We Offer

Full training and structured onboarding
Ongoing learning and development opportunities
Clear career progression pathways within IT, Product, or Engineering
A fast-paced, supportive, and collaborative working environment
Opportunity to make a real impact in a rapidly growing business

Additional Expectations

Maintain professionalism and confidentiality at all times
Develop a strong understanding of the wider business and how systems support operations
Be flexible and willing to take on additional responsibilities as required

About Us

We’re webuyanycar.com, the UK’s leading car-buying service, with over 500 branches nationwide and growing fast. Behind the scenes, our teams and technology keep everything running smoothly—and that’s where you come in. If you’re keen to learn, enjoy helping others, and want to be part of a supportive, fast-moving environment, you’ll fit right in.

Quick apply

Refine Your Search

technical support specialist jobs in horwich, gtm

Product Specialist/Support Engineer (entry level)

Works Inspector (Clerk of Works)

Sales Coordinator (Construction Industry) - full-time

First Line Technical Support

IT Specialist

Senior Account Executive - AI Software Sales & professional services

Fast Track Liability Handler

School IT Technician

IT Service Desk Analyst

Head of New Business Mobilisation

Laboratory Assistant

Graduate Robotics Engineer

AML Financial Crime Investigator

Associate Technical Support Specialist - Residential Energy - Fixed Term Contract

Customer Retention Specialist

Environment & Sustainability Analyst

Project Controls Specialists - All Levels

Polyuréthane Technical Sales & support

FUSE STEAM Programme Lead

Customer Operations Specialist

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