Service delivery director Work, Jobs in Houghton Le Spring, Twr (with Salaries)

People Advisor
The Danesmoor Group —Newton Aycliffe
- From £35,000 a year
- Full-time
- Management
- Microsoft Office
- Travel
- Free parking
- Employee discount
Quick apply
9d
Governance Manager
gentoo —Sunderland
- £62,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
- Annual leave
7d
Funding Development Officer
University of Sunderland —Sunderland
- £38,786 - £46,049 a year
- Full-time
- Project management
- University
- Communication skills
- Annual leave
Assistant Lecturer (with Mentorship)
UK MANAGEMENT COLLEGE —Sunderland
- £30,000 - £35,000 a year
- Monday to Friday
- English
- Education
- No degree
Quick apply
Hourly Paid Digital Marketing & Content Creator Tutor/ Assessor
Middlesbrough College —Middlesbrough
- £14.89 - £31.84 an hour
- Call to connect
- Social media management
- Annual leave
- Employee assistance programme
UK Chief Plant Health Officer and Deputy Director Plant and Bee Health, Plant Varieties and Seeds
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £86,000 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
Head of Estates - Northumberland
Education Partnership North East (EPNE) —Ashington
- £44,699 - £47,421 a year
- Full-time
- English
- Project management
- Team management
- Free parking
- Employee discount
7d
Property and Tenancy Support Manager
Aspire Healthcare Group —Newcastle upon Tyne
- £28,000 - £38,000 a year
- Weekend availability
- CRM software
- Customer service
- Maintenance
Quick apply
6d
Operations Coordinator
Newcastle University —Newcastle upon Tyne
- £32,080 - £34,610 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Head of Education Services
Newcastle University —Newcastle upon Tyne
- £58,225 - £67,468 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- University
- Relocation assistance
12d
Business Development Coordinator
PC Henderson —Belmont
- £35,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
- Employee discount
Quick apply
3d
Senior Surveyor / Associate
GSC GRAYS —Chester-le-Street
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Referral programme
Playout Director
Ericsson —Sunderland
7d
Area Director
HC-One - HC-One —Sherburn ED
- Up to £79,000 a year
- Analysis skills
- Travel
- Leadership
Quick apply
2d
Head of Strategic Asset Management
Thirteen —Middlesbrough
- £93,420 a year
- Call to connect
- Annual leave
Chair / Non Executive Director
NRG —North Tyneside
- £13,000 - £15,518 a year
- Leadership
12d
Teaching Fellow in Ethics and Political Philosophy
Durham University —Durham
- £38,784 a year
- Full-time
- Doctoral degree
- Administrative experience
- University
- Annual leave
- Employee assistance programme
10d
Inside Sales / Proposal Manager - Nuclear & Power
Worley —Stockton-on-Tees
- Hybrid work
- Management
- Sales
- Master's degree
Managing Director
Vadella —Newcastle upon Tyne
- HVAC
- Free parking
- Employee discount
Quick apply
14d
Director of Approvals
Health Research Authority —Newcastle upon Tyne
- £90,900 - £113,625 a year
- Full-time
- Hybrid work
- AI

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service delivery director jobs near houghton le spring, twr

People Advisor

The Danesmoor Group
Newton Aycliffe

Quick apply

Job details

Permanent | Full-time
From £35,000 a year
9 days ago

Benefits

Free parking
Employee discount
Referral programme
On-site parking

Qualifications

Driving Licence
Management
Logistics
Microsoft Office
Change management
Human resources
Organisational skills
HRIS
Communication skills
Time management

Full job description

Purpose of the role

To provide professional, pragmatic and commercially focused HR support across multiple manufacturing sites. Working closely with managers and employees, the People Advisor will deliver proactive people solutions, support employee relations matters, drive compliance with employment legislation and company policies, and contribute to the delivery of organisational people objectives.

The role requires a hands-on HR professional who is comfortable operating in a fast-paced manufacturing environment, building strong relationships with operational leaders and supporting the delivery of a positive employee experience across all sites.

Key Responsibilities

Employee Relations

Provide first-line advice and guidance to managers on disciplinary, grievance, capability, absence management and performance issues.
Support and lead investigations, hearings and consultations as required.
Ensure all employee relations matters are managed fairly, consistently and in line with company policy and employment legislation.
Prepare HR documentation, correspondence and outcome letters.

HR Business Support

Act as a trusted HR contact for managers and employees across multiple sites.
Coach and support line managers in people management best practice.
Provide advice on policies, procedures and employment legislation.
Support organisational change initiatives, restructures and consultation processes.

Recruitment & Onboarding

Support the Recruitment & Talent Partner when needed.
Support the co-ordination of onboarding activities and support the successful integration of new employees when needed.

Absence & Wellbeing Management

Monitor absence trends and work proactively with managers to reduce absence levels.
Support occupational health referrals and workplace adjustments where required.
Contribute to employee wellbeing initiatives and engagement activities.

Compliance & HR Administration

Maintain accurate employee records and HR systems.
Ensure compliance with employment legislation, right to work requirements and internal policies.
Support audits and reporting requirements.
Produce management information and HR metrics to support business decision-making.

Learning & Development

Identify training needs through regular engagement with managers.
Support the coordination and delivery of learning and development initiatives.
Promote continuous improvement and employee development opportunities.

HR Projects

Participate in Group HR projects and continuous improvement initiatives.
Support the implementation of new policies, systems and processes.
Contribute to employee engagement and culture initiatives aligned with company values.

Key Relationships

Internal

Head of HR
People Team
Directors and Senior Leaders
Line Managers and Supervisors
Employees across all sites

External

Occupational Health Providers
Training Providers
Employment Law Advisors

Person Specification

Essential Qualifications

CIPD Level 5 qualification (or working towards completion).
Full UK driving licence and willingness to travel regularly between sites.

Essential Experience

Minimum 3 years' generalist HR experience.
Experience operating in a manufacturing, production, logistics or operational environment.
Experience managing employee relations cases from start to finish.
Experience advising managers on employment law and HR best practice.
Experience working across multiple sites or business locations.

Essential Knowledge

UK employment law and HR best practice.
Absence management and wellbeing processes.
Recruitment and selection practices.
HR systems and Microsoft Office applications.

Essential Skills

Strong communication and influencing skills.
Ability to build credibility and relationships at all levels.
Excellent organisational and time management skills.
Strong attention to detail and ability to manage confidential information.
Ability to prioritise workload in a fast-paced environment.
Commercial awareness and practical problem-solving skills.

Desirable

Experience with Employment Hero or similar HRIS platform.
Experience supporting change management initiatives.
Knowledge of apprenticeship or early careers programmes.
Experience interpreting and analysing HR data.

Core Behaviours

The successful candidate will demonstrate:

One Team – Builds positive relationships and collaborates effectively across all locations.
Customer at the Heart – Delivers a professional and responsive service to managers and employees.
Pace Over Perfection – Acts decisively while maintaining accuracy and compliance.
Accountability – We Own It – Takes ownership of issues and follows through to resolution.
Innovation – Seeks opportunities to improve processes and ways of working.

Success Measures

ER cases managed effectively and within agreed timescales.
Compliance with HR policies, procedures and employment legislation.
Positive feedback from managers and employees.
Reduction in absence, ER risk and people-related issues.
Accurate and timely HR reporting and administration.
Contribution to employee engagement and retention initiatives.

Working hours: Monday - Friday 08:30am - 17:00pm

Pay: From £35,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

service delivery director jobs in houghton le spring, twr

People Advisor

Governance Manager

Funding Development Officer

Assistant Lecturer (with Mentorship)

Hourly Paid Digital Marketing & Content Creator Tutor/ Assessor

UK Chief Plant Health Officer and Deputy Director Plant and Bee Health, Plant Varieties and Seeds

Head of Estates - Northumberland

Property and Tenancy Support Manager

Operations Coordinator

Head of Education Services

Business Development Coordinator

Senior Surveyor / Associate

Playout Director

Area Director

Head of Strategic Asset Management

Chair / Non Executive Director

Teaching Fellow in Ethics and Political Philosophy

Inside Sales / Proposal Manager - Nuclear & Power

Managing Director

Director of Approvals

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