Shift coordinator Work, Jobs in Houghton Le Spring, Twr (with Salaries)

Sales Office Coordinator
DoubleTree by Hilton Newcastle Airport —Newcastle upon Tyne
- Full-time
- Hotel
- IT
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
4d
Lifestyle and Wellbeing Coordinator
Sanctuary Care —Houghton le Spring
- £13.27 an hour
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Health and Safety Officer
HVR International —Jarrow
- From £32,000 a year
- Full-time
- Continuous improvement
- In-person
- Sick pay
Quick apply
Care Assistant
The Grange Care Home —Houghton le Spring
- £13.00 - £13.20 an hour
- Weekend availability
- English
- Driving
- Organisational skills
- Free parking
- Referral programme
Quick apply
QC Technician
Prima Cheese —Seaham
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Life insurance
1d
Team Member (Delivery)
NEXT —Gateshead
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
14d
Team Member (Stock)
NEXT —Gateshead
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
14d
Care Coordinator
Dale Care —Durham
- £31,083 a year
- Weekend availability
- Employee discount
Quick apply
Home Care Coordinator
Supportive —Ferryhill
- From £27,000 a year
- Full-time
- Microsoft Excel
- Microsoft Access
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
10d
Activities Co-Ordinator - Bank
St Philips Care Caledonia Ltd —Durham
- Communication skills
- Paid training
- Annual leave
Activities Coordinator
Orchard Care Homes —Stockton-on-Tees
- £12.71 an hour
- Full-time
- Free parking
Quality Officer
Comfort Call Limited —Peterlee
- £13 an hour
- Full-time
- Nursing home
- No experience needed
- Paid training
- Annual leave
Activities Coordinator
Orchard Healthcare Group —Stockton-on-Tees
- From £12.71 an hour
- Free parking
Quick apply
Care Co-ordinator
Angel Care North Limited —Whickham
- £14 an hour
- Weekend availability
- Supervising experience
- Driving
- In-person
Quick apply
11d
Relief Security Officer
Anchor Group Services —Newcastle upon Tyne
- £13 an hour
- Employee assistance programme
Field Care Supervisor
Comfort Call Limited —Durham
- £12.20 an hour
- Nursing home
- Employee discount
- Sick pay
Senior Quality Technician
PFF Packaging Group Ltd —Stockton-On-Tees
- £30,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
Quick apply
2d
Restaurant Supervisor
The Spotted Dog —Darlington
- £13.20 an hour
- Part-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
Chaplain: Anglican Ordained Priest, Ordained Deacon, Religious Brother, Sister, Lay Person (15 hours)
Ministry of Justice —Yarm
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
1d
Care Assistant (Drivers Essential)
The Five Lamps Organisation —Thornaby on Tees
- £13.55 an hour
- Part-time
- English
- Driving
- In-person
Quick apply
4h

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Sales Office Coordinator

DoubleTree by Hilton Newcastle Airport -
Newcastle upon Tyne

Quick apply

Job details

Full-time
4 days ago

Benefits

Free parking
Cycle to work scheme
Discounted or free food
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

IT
Communication skills

Full job description

Job Ref: CG12794

Branch: DoubleTree by Hilton Newcastle Airport

Location: DoubleTree by Hilton Newcastle Airport, Newcastle Upon Tyne

Salary/Benefits: Great Salary + Cairn Staff Rate + Other Benefits!

Contract type: Permanent

Hours: Full Time

Hours per week: 40 hours part time hours will also be considered

Posted date: 05/06/2026

Closing date: 07/07/2026

Working with us provides great benefits, including:

Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
50% off Food Beverage at all our Hotels FB Venues
Spa Discounts at our venues with a Spa
Retail, Cinema Leisure Discounts
Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more!
Monthly ‘Star of the Month’ Awards
‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know!
Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year.
Pension Scheme
Other incentive programmes that run throughout the year

About the role…

You will support reservations, meetings, and events from initial enquiry through to completion, ensuring a seamless and memorable experience at the venue. Working closely with internal teams, you will coordinate all details for guests, planners, hosts, and attendees, accurately inputting bookings into systems and following sales processes to convert enquiries into confirmed bookings for groups, meetings, conferences, social events, and weddings, supporting the Sales Office Manager and Reservations Executive.

You and your team will often be the first point of contact for guests choosing to stay at our venue, playing a key role in shaping their journey. You will anticipate guest needs, ensure all information is accurate and shared with relevant departments, and respond to calls, emails, and enquiries for room reservations, groups, and general information. Collaborating with the Sales, Meetings Events, and Revenue teams, you will help maximise revenue, maintain accurate systems and data, and build strong relationships with repeat customers to position our hotels as their preferred choice.
Deliver a warm, personalised guest experience by acknowledging loyal and returning clients, anticipating unspoken needs, recording preferences, and celebrating special occasions through thoughtful gestures.
- Manage enquiries from initial contact to confirmation, proactively upselling hotel facilities, packages, and add-ons to position the hotel as the preferred booking choice.
- Create accurate, detailed quotes and bespoke packages where required, ensuring all client questions are answered and expectations clearly set.
- Support reservations and daily tasks at the hotel, handling enquiries and bookings via phone, email, face-to-face, and third-party channels with accuracy and efficiency.
- Manage group, tour, wedding, meeting, and event enquiries, driving conversion of leads into confirmed bookings and ensuring all block bookings are fully organised prior to arrival.
- Maintain accurate reservations, inventory, rates, and promotions across all systems through regular checks, effective room allocation, and timely confirmations to maximise revenue.
- Act as a trusted point of contact for guests and clients, confidently resolving concerns or complaints with empathy and professionalism, escalating to management when required.
- Collaborate closely with Reservations, Sales, Revenue, and operational teams, ensuring clear communication, a strong “One Team” approach, and seamless delivery of guest and client requirements.
- Stay informed of promotions, events, and hotel activity to proactively respond to guest and client enquiries and identify potential opportunities or challenges.
- Follow enquiry handling procedures, brand standards, and service timeframes consistently, achieving high scores on test calls and bookings while effectively managing workload and priorities.

About you…

Possess excellent communication skills. You’ll need to be a good co-operator with a professional, warm, trusting and friendly approach, reacting to change in a positive way.
Well informed about the market and industry.
Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks.
High attention to detail and accuracy – great at managing one’s own time.
Have a creative and innovative approach.
Great team working skills whilst being comfortable and able to work alone.
Strong communication skills through a variety of means including an excellent telephone manner and IT skills.
About us…

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

#INDLP

Located at Newcastle International Airport, we have 179 upscale guest rooms ideal for any traveler, including deluxe rooms with runway views of Newcastle Airport. All guest rooms feature complimentary WiFi and 37-inch LCD TVs, while some include adjoining rooms to accommodate families. Our fitness room, features a wide range of modern equipment and Fratello’s Restaurant features Italian inspired dishes made from locally sourced ingredients. Watch live sports at Columbus Bar and enjoy a sandwich or traditional main course from the bar menu, along with a range of delicious cocktails to excite any taste.

Benefits
Hilton Staff Rate Friends and Family Scheme
Discounted Meals on Shift
Free Parking
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month Golden Ticket Award
Pension scheme
Cairn Academy' Training Development Opportunities
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)

Quick apply

Refine Your Search

shift coordinator jobs in houghton le spring, twr

Sales Office Coordinator

Lifestyle and Wellbeing Coordinator

Health and Safety Officer

Care Assistant

QC Technician

Team Member (Delivery)

Team Member (Stock)

Care Coordinator

Home Care Coordinator

Activities Co-Ordinator - Bank

Activities Coordinator

Quality Officer

Activities Coordinator

Care Co-ordinator

Relief Security Officer

Field Care Supervisor

Senior Quality Technician

Restaurant Supervisor

Chaplain: Anglican Ordained Priest, Ordained Deacon, Religious Brother, Sister, Lay Person (15 hours)

Care Assistant (Drivers Essential)

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