Call centre team Work, Jobs in Houghton Regis, Bdf (with Salaries)

Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Call Centre (Collections) 8am-12pm Monday to Friday
Insurance Collections Bureau Ltd —Welwyn Garden City
- £12.71 an hour
- Part-time
- Computer literacy
- Data entry
- Financial services
Quick apply
Call Centre Agent
Homesure —Bedford
- £550 - £650 a week
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
10d
Fraud Analyst
FIS Global —Milton Keynes
- £12.71 an hour
- Full-time
- Computer literacy
- Data analysis skills
- Organisational skills
- Free parking
- Paid training
Receptionist and Administration Assistant
Jones Hunt Keelings —Hitchin
- From £26,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Health & wellbeing programme
Quick apply
4d
Receptionist/Administration
Castle Medical Group —Luton
- From £12.71 an hour
- Full-time
- Databases
- Front desk
- Cleaning
- Employee discount
Quick apply
3d
Customer Service Representative
Acrelec UK —Hemel Hempstead
- £21,158 - £24,785 a year
- Full-time
- Hybrid work
- Microsoft Word
- POS
- IT
- Health & wellbeing programme
- Gym membership
Quick apply
1d
Call Centre Agent - Fundraising
DTV Optimise Ltd —Bedford
- From £26,520 a year
- 8 hour shift
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Front of House Receptionist - MFS & RUK
BidvestNoonan —Rickmansworth
- £15.87 an hour
- Part-time
- Front desk
- Communication skills
- Annual leave
Quick apply
202608: Prison Officer - HMP Grendon
Ministry of Justice —Luton
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Welwyn
- £3,800 a month
- Full-time
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Milton Keynes
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
2d
Support Worker
Superior Healthcare —Luton
- £14.30 - £17.60 an hour
- Night shift
- Medication administration
- Rehabilitation centre
- Paid training
- Annual leave
SIA Licensed Security Officer, Front of House
Ascot Services UK Ltd —Hemel Hempstead
- £13.45 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
2d
Call Handler / Customer Support Representative (On-Site)
Work Work Ltd —London
- £2,200 - £2,300 a month
- Full-time
- Microsoft Word
- English
- In-person
Quick apply
10d
Contact Centre Advisor
Butlin's —Hemel Hempstead
- Full-time
- Communication skills
- Resort
Talent Engagement Coordinator
Impellam Group —Luton
- £25,000 - £26,000 a year
- Microsoft Office
- Travel
- Human resources
Sales Assistant
Verisure Services (UK) Limited —Ampthill
- Full-time
- Communication skills
Quick apply
HMP Bedford - Business Administrator
Ministry of Justice —Bedford
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Databases
- Presentation skills
- Annual leave
Customer Service Advisor - Property Claims
Crawford —Milton Keynes
- From £24,479 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
- Employee stock purchase plan
Quick apply
4d

I want to receive the latest job alerts for call centre team in houghton regis, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call centre team jobs near houghton regis, bdf

Helpdesk Agent (Full Time Office Working inc weekends)

Ostara Systems -
Milton Keynes

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customers journey using their excellent customer service skills to identify the customers requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system

The successful candidate will also be able to:

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
Manage their own work flow and administrative tasks in line with client SLAs
Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.
Communicate both internally and externally with emphasis on a pro-active service delivery
To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.
To actively promote and act as an Ambassador for the services which our clients represent.
To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.
To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.
Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.
Take proactive steps to positively impact Contact Centre targets & measures.
With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.
To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel
Strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
Effective in ensuring the customer is at the forefront of all we do
Demonstrate a strong commitment to customer service in all activities
Demonstrate a desire to learn and succeed in a service environment
Excellent problem-solving skills
Excellent communication & Influencing skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Apply Now

Refine Your Search

call centre team jobs in houghton regis, bdf

Helpdesk Agent (Full Time Office Working inc weekends)

Call Centre (Collections) 8am-12pm Monday to Friday

Call Centre Agent

Fraud Analyst

Receptionist and Administration Assistant

Receptionist/Administration

Customer Service Representative

Call Centre Agent - Fundraising

Front of House Receptionist - MFS & RUK

202608: Prison Officer - HMP Grendon

JUNIOR SALES CONSULTANT

Operational Support Officer

Support Worker

SIA Licensed Security Officer, Front of House

Call Handler / Customer Support Representative (On-Site)

Contact Centre Advisor

Talent Engagement Coordinator

Sales Assistant

HMP Bedford - Business Administrator

Customer Service Advisor - Property Claims

I want to receive the latest job alerts for call centre team in houghton regis, bdf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected