Overview:
FIRA International Ltd, part of Element, has an opportunity for a Head of Ergonomics (part time 3 days per week) to lead the Ergonomics team. They will join a close-knit team at FIRA International, located 20 minutes from central London by train.
You will deliver project work, lead and deliver research projects, develop customer relationships and new revenue streams. Bring skills to the ergonomics team to complement existing team members and diversify the consultancy offering at FIRA International. Perform an outward facing role to raise profile of the expertise available at FIRA International. Contribute to a culture of curiosity and continuous process improvement within the team and in standards committees.
Responsibilities:
- Run the department, including onboarding new customers, liaising with customers, estimating project costs, contract development and invoicing
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Supervise and provide guidance to junior members of the Ergonomics team.
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Develop the ergonomics team’s strategy and objectives
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Develop, support and lead research projects independently and with other members of the ergonomics team
- Observation, interviews and completion of questionnaires during user trials
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Assess comfort and fit using pressure mapping and spinal tracing methods
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Evaluate furniture against UK and European dimensional and ergonomic standards
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Discussion with furniture designers
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Visit clients’ workplaces and exhibitions
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Summarise results, write reports and present findings
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Review and critique a range of products such as seating for a range of uses, computer workstations and accessories, mattresses, items for children and aids for elderly people
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Manage product comparison projects in line with established procedures and test programmes
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Undertake product risk assessments
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Undertake DSE risk assessments
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Develop client base and new revenue streams
- Demonstrate H+S competency & leadership
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Demonstrate customer care
Skills / Qualifications:
- Applicants should have a degree in ergonomics or design and have a keen interest in usability
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Applicants should have relevant work experience to the role
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Good communication and interpersonal skills and to be able to work efficiently, independently and to a deadline
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Proficiency in the Microsoft Office suite is essential. Proficiency in CAD software and/or design software (e.g. adobe illustrator or photoshop) is a bonus
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Demonstrate initiative and commercial awareness
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Demonstrate on time project completion
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Problem-solving and analytical skills
Team Responsibilities
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Help to supervise and provide guidance to junior members of the Ergonomics team.
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Develop client base and new revenue streams – in particular by providing ergonomics and user centred design expertise to customers during product design
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Demonstrate health and safety competency & leadership
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Demonstrate customer care
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Contribute to the day to day running of the department including onboarding new customers, liaising with customers, estimating project costs, contract development and invoicing
Customer Service
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Deliver excellent customer experience (for both external and/or internal customers) on a daily basis.
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Help to ensure that the team's revenue and service targets are met.
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Work with the business development team to build strong relationships with existing and new customers for new business development opportunities
Benefits of working at Element
33 days annual holiday, consisting of 25 days annual holiday and 8 days public / x4 Life Assurance / Legal & General Pension scheme / Cycle Scheme / Free Onsite Refreshments / Recommend a Friend Bonus / Perks At Work Discount Scheme
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Company Overview:
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
Diversity Statement:
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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