Flight services Work, Jobs in Hounslow, Eng (with Salaries)

LHR Airport Concierge Agent vacancy (Full Time and Part Time Hours
DiamondAir International Ltd —London
- From £14.11 an hour
- Part-time
- Customer service
- Analysis skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Client Services Liaison
TAG Aviation —Farnborough
- Weekend availability
- Customer service
- English
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Crew Accommodations Agent
Corpay —Hounslow
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Spanish
- Life insurance
Quick apply
Group Charter Sales Assistant - 1 Year Student Placement (September 2026 - September 2027)
Air Charter Service —Surbiton
- £25,000 a year
- Monday to Friday
- Sales
- Travel
- Communication skills
Quick apply
9d
Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission
Air Charter Service —Surbiton
- £35,000 a year
- Full-time
- Sales
- Business development
- Travel
- Gym membership
Quick apply
Flight Services Manager
Air Partner —Gatwick Airport
- Sales
- Organisational skills
- Annual leave
- Employee assistance programme
Aircraft Refueller
Menzies Aviation —London
- Full-time
- Leadership
- Communication skills
10d
Lounge Attendant
Qantas Premium Lounge London —Hounslow
- £14.80 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee discount
- Flexible schedule
Quick apply
13d
Night Auditor (M/F/X)
IBIS BUDGET —Hounslow
- Part-time
- English
- Hotel
- Administrative experience
- Employee discount
Quick apply
BA Cityflyer Air Operations Administrator
British Airways —London City Airport
- £31,500 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
10d
Customer Services Associate
UPS —London
- Weekend availability
- Communication skills
Flight School Operational Staff
Redhill Aviation Flight Centre —Redhill
- £24,420 - £30,000 a year
- 12 hour shift
- Customer service
- Analysis skills
- In-person
Quick apply
5d
Personal Assistant (6 month FTC)
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Electronic Flight Bag Administrator
British Airways —Heathrow
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Personal Assistant (London, UK)
Alantra —London
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Work from home
4d
Flight Dispatcher / Operations Controller
Flexjet Europe —Farnborough
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Front of House Team Member
The Globe —Hounslow
- £12.71 an hour
- Full-time
- English
- Annual leave
- Employee assistance programme
Quick apply
Office Manager
CT Group —London
- £32,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
- Sick pay
Quick apply
1d
Operations Manager - Critical Services
British Airways —Heathrow
- Weekend availability
- Management
- Bachelor's degree
- Driving
7d
Team Assistant
Pzena Investment Management —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d

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LHR Airport Concierge Agent vacancy (Full Time and Part Time Hours

DiamondAir International Ltd
London

Quick apply

Job details

Part-time | Full-time
From £14.11 an hour
4 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Employee discount
Bereavement leave
On-site parking

Qualifications

Customer service
GCSE
Analysis skills
Communication skills
Negotiation
Time management

Full job description

Position: Airport Concierge Agent (LHR)

Location: Heathrow Airport

Salary:£14:11 per hour

Effective Date:

Contract Type: Temporary/Permanent

Reporting to: Shift Coordinator

Closing date:

________________________________________________________________________________________

The Organisation

DiamondAir International is the world’s leading provider of luxury Meet & Assist services, with over 30 years of experience in the industry. Our expertise and exponential growth have allowed us to be a pioneer in service development and a leading exemplary operation on the ground. We continuously develop our services with the latest technologies to ensure they can be provided in the most efficient way possible. A premium travel services provider to over 600 airports across the world, providing travel solutions across the globe to our clients in the air or on the train. Whether it's kerbside pickup you are looking for or exclusive VIP travel DiamondAir has supported a diverse B2B and B2C audience for more than 30 years to ensure their travel is seamless and hassle-free.

Duties include carrying out all meet & assist services under the brand of Airport Concierge. You will be required to assist unaccompanied minors, VIPs, and a variety of passengers at London Heathrow Airport.

Main Responsibilities:

· To ensure all Airport Concierge services are carried out with maximum efficiency and in line with company protocols & Client service level agreements.

· To demonstrate discretion and professionalism when assisting high-profile Clients and representing the Airport Concierge brand.

· To develop and build strong networks and maintain effective working relationships with airline & airport stakeholders. This includes exercising a high degree of negotiation skills to maximise stakeholder cooperation to accede to our customer's requirements.

· To work within the parameters of the working standards SLA for Airport Agents and to deliver excellent customer service consistently.

· To deal with disruption and irregularities with confidence and composure.

· To assist the customer services team with any investigatory queries relating to service complaints.

· To ensure you have in-depth knowledge of the airport environment and product knowledge.

· To ensure company & client information remains strictly confidential.

· To liaise closely with Co-Ordinators/Team Leaders and co-workers to ensure team effectiveness and a positive working environment.

· To ensure company presentation standards are always adhered to.

· To troubleshoot and assist in resolving issues which may occur during services.

· To ensure all flight reports are completed and submitted accurately & efficiently.

· To escalate any foreseeable service issues to your Co-Ordinator/Team Leader at the earliest opportunity.

· To always show professional courtesy and respect to all fellow co-workers

· Above duties performed while remaining compliant with the company’s policies and guidelines

Position Requirements:

· Excellent written and verbal communication skills.

· Ability to effectively follow policies & procedures.

· Effective time management, organisation, planning, and self-management

· Self-motivated, attention-to-detail, problem-solving/initiative, eager to learn and develop.

· Must be extremely reliable, punctual, and flexible, able to cover shifts.

· Candidates are subject to a 5-year full referencing check and an enhanced criminal record check to successfully obtain a full ID Pass.

Experience: A minimum of 2 years customer service experience, preferably in travel, or in an appropriate customer service environment.

Deal Breaker: Candidate must have5 years checkable work referencing, and then be subject an Enhanced DBS criminal record check. (the DBS check is not limited to 5 years, any convictions should be listed on the check, some may be spent, some may not be relevant, but they should be on there without any time limit.

Pay: From £14.11 per hour

Benefits:

Bereavement leave
Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Ability to commute/relocate:

London TW6 2TA: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have 5 years checkable work referencing, and then be subject an Enhanced DBS criminal record check. (the DBS check is not limited to 5 years, any convictions should be listed on the check, some may be spent, some may not be relevant, but they should be on there without any time limit.

Experience:

Customer service: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

flight services jobs in hounslow, eng

LHR Airport Concierge Agent vacancy (Full Time and Part Time Hours

Client Services Liaison

Crew Accommodations Agent

Group Charter Sales Assistant - 1 Year Student Placement (September 2026 - September 2027)

Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission

Flight Services Manager

Aircraft Refueller

Lounge Attendant

Night Auditor (M/F/X)

BA Cityflyer Air Operations Administrator

Customer Services Associate

Flight School Operational Staff

Personal Assistant (6 month FTC)

Electronic Flight Bag Administrator

Personal Assistant (London, UK)

Flight Dispatcher / Operations Controller

Front of House Team Member

Office Manager

Operations Manager - Critical Services

Team Assistant

I want to receive the latest job alerts for flight services in hounslow, eng

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