Corporate risk manager Work, Jobs in Hounslow, Gtl (with Salaries)

Operational Excellence & Process Improvement Lead
Communitas Clinics —Croydon
- £31,049 a year
- Full-time
- Administrative experience
- Human resources
- In-person
Quick apply
Corporate Risk Manager
English Heritage —London
- £54,540 - £58,962 a year
- English
- Employee assistance programme
- Employee discount
9d
Business Project Manager
Wine Direct Ltd —London
- £30,420 - £48,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- ERP systems
Quick apply
6d
Business Development Manager
LycaHealth —Canary Wharf
- £65,000 a year
- Call to connect
- Business development
- No degree
- Communication skills
AI Solutions and Implementation Lead
Journey Digital —London
- From £50,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Analysis skills
- Project management
- Flexitime
- Work from home
Quick apply
5d
Data Governance Manager
Cover-More —Uxbridge
- £90,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance programme
Quick apply
10d
Strategic Account Manager
UniTrust —London
- £62,000 a year
- Full-time
- Customer service
- Presentation skills
- Organisational skills
- Employee assistance programme
- Sick pay
Quick apply
4d
Risk & Controls Manager
ZR Consultants —London
- £450 - £600 a day
- Part-time
- Hybrid work
- Oracle
- Up to 50% travel
- ERP systems
- Referral programme
Quick apply
1d
Risk Project Manager
Barclays —London
- Project management
- Negotiation
3d
Community Manager
PEI Group —London
- Presentation skills
- Organisational skills
- Communication skills
Relationship Manager - Grata
Datasite —London
- Full-time
Senior Office Manager
Mace —London
- Full-time
- Hybrid work
2d
Venue Operations Manager
Eden Group Operations Ltd —Greenwich
- From £35,000 a year
- Weekend availability
- Microsoft Office
- Master's degree
- Bachelor's degree
- Free parking
- Employee discount
Quick apply
5d
Product Manager
CFC —London
- Full-time
- Hybrid work
- Product management
Quick apply
Facilities Manager (Corporate Sites)
Bellrock Property and Facilities Management —Hounslow
- £40,000 a year
- Monday to Friday
- Hybrid work
- Contracts
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Manager, Corporate Strategy
RELX —London
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Strategic Project Manager
NAVEX —London
- From £75,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- PMP
2d
Senior Manager Funds & Corporate
Praxis Group —London
Quick apply
Health and Safety Manager
The Hillingdon Hospitals NHS Foundation Trust —Middlesex
- £55,524 - £62,652 a year
- Full-time
11d
Client Relationship Manager
Partner Capital —Mayfair
- £44,700 - £45,000 a year
- Full-time
- English
- Microsoft Office
- Business development
Quick apply
2d

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Operational Excellence & Process Improvement Lead

Communitas Clinics -
Croydon

Quick apply

Job details

Permanent | Full-time
£31,049 a year

Qualifications

Adobe Captivate
Administrative experience
Quality assurance
Human resources
Communication skills
Teaching

Full job description

ROLE TITLE: Operational Excellence & Process Improvement Lead

REPORTS TO: Head Of Operational Excellence
LOCATION: Hybrid (Head Office + service sites)

JOB PURPOSE

This role is responsible for driving consistency, quality, and efficiency across administrative teams at Communitas.

The post holder will act as a subject matter expert in administrative processes and systems, identifying variation, simplifying workflows, and ensuring consistent adoption across all services.

Training is used as a tool to embed standard ways of working, not as a standalone function.

The role requires someone who can translate real operational processes into practical, usable training, and confidently support teams to adopt and sustain improved ways of working.

KEY RESPONSIBILITIES

1. Process Standardisation & Improvement

Identify inconsistencies and inefficiencies in administrative processes across services
Define and document clear, standardised ways of working (SOPs)
Work with operational leads to implement and embed improvements
Simplify complex workflows into practical, repeatable steps

2. Training Delivery (Applied, Not Theoretical)

Deliver practical, process-driven training for new and existing staff
Lead onboarding programmes that ensure staff can perform core admin functions confidently
Deliver refresher and targeted training where performance gaps are identified
Adapt training to reflect real service pressures and workflows, not ideal scenarios

3. Capability Building & Behaviour Change

Build admin team confidence, competence, and accountability
Provide hands-on coaching and follow-up support, not just one-off training sessions
Challenge inconsistent practices and reinforce standard approaches
Support managers in addressing performance gaps linked to process adherence

4. Systems & Workflow Expertise

Act as a key user of administrative systems (e.g. patient management systems)
Ensure training reflects how systems are actually used in practice
Identify and resolve common system-related issues impacting workflow

5. Cross-Team Consistency

Work across clusters to ensure one consistent approach to administration
Collaborate with Service Managers and Leads to align processes and expectations
Reduce variation in how services operate

6. Quality & Continuous Improvement

Monitor adherence to agreed processes
Identify risks, gaps, and areas for improvement
Use feedback and observation to continuously refine training and processes
Support audits and quality assurance activities

ESSENTIAL SKILLS

Ability to simplify complex processes into clear, practical steps
Strong communication skills with confidence to challenge and influence others
Ability to build credibility with operational teams
Highly organised with strong attention to detail
Confident delivering training in both group and 1:1 settings
Problem-solving mindset with a focus on practical solutions
Ability to work independently across multiple services

ESSENTIAL EXPERIENCE

Experience working in an administrative or operational environment
Experience improving or standardising processes, not just following them
Experience training, coaching, or supporting colleagues in real work settings
Experience working across multiple teams or departments
Experience using administrative or patient management systems

DESIRABLE (BUT IMPORTANT SIGNALS)

Experience working in healthcare or similar regulated environments
Experience supporting onboarding or induction programmes
Experience identifying performance gaps and implementing improvements

WHAT SUCCESS LOOKS LIKE

Administrative processes are consistent across services
New starters become effective more quickly
Teams follow clear, standard ways of working
Reduced errors, duplication, and confusion
Managers report improved admin performance and reliability

KEY BEHAVIOURS REQUIRED

Comfortable working in messy, inconsistent environments
Willing to challenge existing ways of working constructively
Focused on practical outcomes, not theory
Resilient when facing resistance to change
Takes ownership of problems and drives solutions

This role is not suited to candidates whose experience is primarily within corporate learning and development without direct operational process ownership.

Pay: £31,049.00 per year

Work Location: In person

Quick apply

Refine Your Search

corporate risk manager jobs in hounslow, gtl

Operational Excellence & Process Improvement Lead

Corporate Risk Manager

Business Project Manager

Business Development Manager

AI Solutions and Implementation Lead

Data Governance Manager

Strategic Account Manager

Risk & Controls Manager

Risk Project Manager

Community Manager

Relationship Manager - Grata

Senior Office Manager

Venue Operations Manager

Product Manager

Facilities Manager (Corporate Sites)

Manager, Corporate Strategy

Strategic Project Manager

Senior Manager Funds & Corporate

Health and Safety Manager

Client Relationship Manager

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