First line managers Work, Jobs in Hounslow, Gtl (with Salaries)

Control Room Operative
APCOA PARKING (UK) LTD —Hounslow
- £15.84 an hour
- Full-time
- Communication skills
Quick apply
12d
Operations Manager & Team Lead - Event Logistics & Fulfillment
Choose 2 Rent —London
- £35,000 - £45,000 a year
- Full-time
- English
- Supervising experience
- Continuous improvement
Quick apply
2d
Customer Experience and Operations Manager
Love Velo —Holborn
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Store discount
- Annual leave
Quick apply
6d
Sales Advisor - Relay - Heathrow Airport (PT)
Lagardère Travel Retail (UK & IRE) —Hounslow
- £14.80 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
Quick apply
Sales Advisor - Relay - Heathrow Airport
Lagardère Travel Retail (UK & IRE) —Hounslow
- £14.80 an hour
- Full-time
- Customer service
- Cash handling
- Communication skills
Quick apply
Barista - Store# 12953, EALING - THE GREEN (
Starbucks —London
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Security Officer
ACS International Schools —Cobham
- Full-time
- Microsoft Outlook
- Customer service
- English
- Free parking
- Gym membership
Quick apply
6d
Day Residential Concierge - The Helios, Television Centre Residential, London
Savills Management Resources —London
- £33,500 a year
- 12 hour shift
- Front desk
- Computer skills
- Guest services
Barista - Store# 12360, KEW - STATION PARADE
Starbucks —Richmond
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Maths and English Tutor
Explore Learning —Hampton
- £8.40 - £12.75 an hour
- Part-time
- Maths
- Mentoring
- Paid training
Barista - Store# 12527, SAINSBURY-HAMPTONS,
Starbucks —Hampton
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Barista - Store# 24288, SAINSBURYS RICHMOND
Starbucks —Richmond
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Flagship Store Supervisor
Pop Mart UK —London
- £32,000 a year
- Weekend availability
- Organisational skills
- In-person
- Training & development
- Health & wellbeing programme
- Employee assistance programme
Quick apply
6d
HR Assistant
Accent Catering Services Ltd —Staines-upon-Thames
- £28,000 a year
- Full-time
- Recruiting
- Contracts
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
General Manager | Richmond NEW OPENING
Rudy's Pizza —Richmond
- £43,500 a year
- Full-time
- Restaurant management
- Recruiting
- Guest services
- Employee discount
Quick apply
Fire Safety Inspector- 0 hours contract
Innovus —South West London
- Up to £16.50 an hour
- System design
- Bachelor's degree
- Travel
- Employee discount
Quick apply
12d
Barista - Store# 12698, CHISWICK PARK (5)
Starbucks —London
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Junior IT Support
Lomar Shipping Limited —London
- Computer Science
- Windows
- Organisational skills
Social media executive
Energy Saving Trust —London
- Full-time
- Remote
- Social media management
- Communication skills
- Work from home
7d
Hotel Receptionist (Full Time )
The Mandolay Guildford Hotel —Guildford
- £15.72 an hour
- Weekend availability
- Hospitality
- Hotel
- Front desk
- Annual leave
- Employee discount
4d

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Control Room Operative

APCOA PARKING (UK) LTD -
Hounslow

Quick apply

Job details

Full-time | Fixed term contract
£15.84 an hour
12 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Incident documentation
Incident reporting preparation
CCTV monitoring
Customer support
Customer interaction
Incident log maintenance
Communication skills

Full job description

The Role

Control Room Operative / Customer service Attendant – Heathrow Airport – Full Time - 12 month contract - £15.84 Per Hour.

Do you have excellent Customer Service Skills?
Can you communicate in a professional and calm manner?
Do you enjoy resolving potential issues whilst maintaining a great level of Customer Service?

If Yes, then keep reading!

We are looking for a Control Room Operative. To work as part of the on-site APCOA team, based at Heathrow Airport. You will be handling first stage queries from customers and will know how to resolve problems in a calm and professional manner from the main Control Room.

Please note this is a working shift pattern of 6 on 3 off, 3 early shifts 5am - 2pm and 3 late shifts 2pm - 11am

What you'll do:

You will be responsible for handling first stage queries from customers.
You will always ensure a high standard of customer areas and facilities by monitoring & liaising with the appropriate teams & APCOA’s business partners.
You will professionally deal with escalated customer issues and assist in resolving these issues.
You will respond courteously to calls received and to remain professional throughout the call.
You will close calls handled by you to your best ability using the tools provided.
Complete relevant shift handover documentation to ensure incoming shift is fully up to date on operational issues.
Ensure that all incidents are recorded thoroughly and accurately in the appropriate incident reporting tool, with any follow up actions also being dutifully recorded.
Complete report sheets or any other log sheets, in full and as instructed.
Report to your line manager any element of car park service that might compromise the level of service that we wish to achieve as well as any irregularities.
Ensure a consistently high level of customer care.
Monitor software (CCTV, ANPR, Bespoke, Microsoft) to ensure car parks remain fully operational.
Attend regular customer service training to keep abreast of current trends and legislation.

What you'll bring:

Excellent Customer Service Skills
Great Communication Skills
Ability to work as a team
A calm and professional manner
A problem solving approach when dealing with customer queries

Do you think you could be the right person for this role? Is this the next opportunity you are looking for?

We want to hear from you, so APPLY NOW!

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.

Quick apply

Refine Your Search

first line managers jobs in hounslow, gtl

Control Room Operative

Operations Manager & Team Lead - Event Logistics & Fulfillment

Customer Experience and Operations Manager

Sales Advisor - Relay - Heathrow Airport (PT)

Sales Advisor - Relay - Heathrow Airport

Barista - Store# 12953, EALING - THE GREEN (

Security Officer

Day Residential Concierge - The Helios, Television Centre Residential, London

Barista - Store# 12360, KEW - STATION PARADE

Maths and English Tutor

Barista - Store# 12527, SAINSBURY-HAMPTONS,

Barista - Store# 24288, SAINSBURYS RICHMOND

Flagship Store Supervisor

HR Assistant

General Manager | Richmond NEW OPENING

Fire Safety Inspector- 0 hours contract

Barista - Store# 12698, CHISWICK PARK (5)

Junior IT Support

Social media executive

Hotel Receptionist (Full Time )

I want to receive the latest job alerts for first line managers in hounslow, gtl

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