Passenger assistant Work, Jobs in Hounslow, Gtl (with Salaries)

Taxi Dispatcher
City Pro Transport Car Ltd —Hounslow
- From £25,000 a year
- Full-time
- English
- Analysis skills
- Bachelor's degree
Quick apply
14d
Passenger Assistant
Terago Ltd —Mitcham
- £32 - £47 a day
- Part-time
- Childcare
- Customer service
- School
- Annual leave
Quick apply
7d
International Passenger Survey Interviewer - Heathrow
Office for National Statistics —London Heathrow Airport
- £18,937 a year
- 8 hour shift
- Customer service
- Presentation skills
- Communication skills
14d
School Run Drivers and Passenger Assistants in (Paddington, Westminster, Kensington)
Cascade —London
- £300 - £400 a week
- Part-time
- School
Quick apply
Passenger Assistant - School Runs (KT, TW, SW, SM & CR Areas)
Station Cars 02083307000 —Surbiton
- From £140 a week
- Part-time
- Working with children
- Care plans
- Communication skills
Quick apply
10d
School Run Drivers and Passenger Assistants (Wimbledon, Morden, Merton)
Cascade —Merton
- From £300 a week
- Part-time
- School
Quick apply
Retail Assistants - London Cable Car
Magic Memories —London
- £10.00 - £12.71 an hour
- Part-time
- In-person
- Referral programme
Quick apply
13h
Customer Service Assistant
Hornblower —London
- £12.71 an hour
- Full-time
- Hospitality
- Customer service
- First Aid Certification
Quick apply
Event Sales Assistant – Supercar Driving Experience Days - Aldershot
Supreme Trackdays Ltd —Aldershot
- From £110 a day
- Weekend availability
- Hospitality
- Management
- Sales
- Free parking
- Store discount
Quick apply
Ambulance Care Assistant – FREC 3 Training
Peoples Choice Transport Ltd —Peckham
- £12.71 an hour
- Part-time
- Customer service
- First Aid Certification
- Patient care
- Flexitime
Quick apply
2d
Passenger Assistant for school runs - London - now recruiting for September start
247 Airport Transfer —London
- £12.71 - £13.00 an hour
- Part-time
- English
- IT
- Care plans
- Flexitime
Quick apply
8h
Passenger Assistant (15 hours per week)
London Hire Group —London
- £14.80 an hour
- Overtime
- Communication skills
- School
Quick apply
8d
Ambulance Care Assistant – PMVA Patient Transport
Peoples Choice Transport Ltd —Peckham
- £12.71 an hour
- Part-time
- Customer service
- First Aid Certification
- Patient care
- Flexitime
Quick apply
9d
School Run Drivers and Passenger Assistants
Cascade —London
- £300 - £400 a week
- Part-time
- School
Quick apply
PCO Drivers in West London
247 Airport Transfer —West London
- £300 - £600 a week
- Part-time
- Communication skills
- School
Quick apply
9d
Mini Bus Drivers (Thamesmead)
Gateway Employment —London
- £15.65 an hour
- Temporary
- Driving
- In-person
Quick apply
Transport Co-ordinator (25 hours per week)
London Hire Group —West Norwood
- £14.80 an hour
- Part-time
- English
- IT
- Annual leave
Quick apply
Airside - InMotion Sales Assistant - 20 hours
WHSmith Travel —London
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
1d
Airside - InMotion Sales Assistant - 20 hours
WHSmith Group —London
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
1d
Airside - InMotion Sales Assistant - 20 hours
InMotion —London
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
1d

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Taxi Dispatcher

City Pro Transport Car Ltd
Hounslow

Quick apply

Job details

Full-time
From £25,000 a year
14 days ago

Benefits

UK visa sponsorship

Qualifications

Logistics
English
Analysis skills
Transportation management systems
Bachelor's degree
File management
Organisational skills
Communication skills

Full job description

Job Purpose

The Transport Coordinator is the central point of contact for City Pro Transport’s daily operations, covering taxi bookings and school run services across a 7:00am–07:00pm shift. The role owns the full cycle of a booking from call to completion: taking bookings by phone, dispatching and coordinating drivers and passenger assistants (PAs), liaising with schools and parents, monitoring live journeys via the tracking system, and ensuring every vehicle runs on time. The role also covers driver and PA onboarding, training coordination, and compliance document management.

Key Responsibilities

Call Handling & Booking

Answer inbound phone calls for taxi bookings, amendments, and cancellations.
Take accurate booking details (pickup/drop-off, times, passenger needs) and enter them correctly into the taxi dispatch software.
Provide clear, professional, and courteous service to all callers, including parents, schools, and members of the public.

Driver & PA Coordination

Allocate and dispatch jobs to drivers and passenger assistants, matching the right vehicle and crew to each booking.
Maintain regular contact with drivers and PAs throughout their shifts to confirm pickups, resolve delays, and reassign jobs as needed.
Act as first point of escalation for driver or PA issues during the shift (breakdowns, lateness, passenger incidents).

School Run Monitoring

Monitor all school run journeys in real time to ensure pickups and drop-offs happen on schedule.
Liaise directly with schools and parents to confirm arrangements, communicate delays, and resolve concerns promptly.
Proactively flag and resolve issues that could affect a child’s safe and timely transport.

Software & Tracking

Operate and manage the taxi booking and dispatch software for all bookings across the day.
Monitor GPS/live tracking to confirm vehicles are on route and departing/arriving on time.
Keep booking records, job statuses, and system data accurate and up to date at all times.

On-Time Performance

Ensure all taxis and school run vehicles depart and arrive within scheduled times.
Identify potential delays early and take corrective action (rerouting, reallocating drivers, informing customers).

Driver & PA Administration

Register new drivers and passenger assistants on the operating system and set up their profiles.
Arrange and schedule required training for drivers and PAs (induction, safeguarding, refresher training).
Maintain accurate, up-to-date personnel files for all crew members on the system.
Request, chase, and log required compliance documents (e.g. licences, DBS checks, insurance, MOT/vehicle documents) and track renewal dates to avoid lapses.

Person Specification

Essential

Excellent telephone manner and communication skills.
Strong multitasking ability – comfortable handling multiple calls, jobs, and systems simultaneously.
Confident using booking/dispatch software, tracking systems, and general IT (spreadsheets, email).
High attention to detail, particularly around bookings, records, and compliance documents.
Calm, level-headed, and solutions-focused under pressure, especially during peak school-run periods.
Good local geographic knowledge.
Understanding of safeguarding considerations when coordinating school run and passenger assistant services.

Desirable

Previous experience in a taxi, private hire, PTS, or transport dispatch role.
Experience with driver/crew file management and compliance tracking.
Experience coordinating or scheduling staff training.

Working Hours

Operational coverage runs 7:00am to 7:00pm. Coordinators work scheduled shifts within this window on a rota basis, with handover procedures to ensure continuous coverage across the day.

Job Type: Full-time

Pay: From £25,000.00 per year

Benefits:

UK visa sponsorship

Ability to commute/relocate:

Hounslow TW4: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Do you require a work visa in the future?
If you are on a visa, what’s the visa expiry date?

Education:

Bachelor's (preferred)

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

passenger assistant jobs in hounslow, gtl

Taxi Dispatcher

Passenger Assistant

International Passenger Survey Interviewer - Heathrow

School Run Drivers and Passenger Assistants in (Paddington, Westminster, Kensington)

Passenger Assistant - School Runs (KT, TW, SW, SM & CR Areas)

School Run Drivers and Passenger Assistants (Wimbledon, Morden, Merton)

Retail Assistants - London Cable Car

Customer Service Assistant

Event Sales Assistant – Supercar Driving Experience Days - Aldershot

Ambulance Care Assistant – FREC 3 Training

Passenger Assistant for school runs - London - now recruiting for September start

Passenger Assistant (15 hours per week)

Ambulance Care Assistant – PMVA Patient Transport

School Run Drivers and Passenger Assistants

PCO Drivers in West London

Mini Bus Drivers (Thamesmead)

Transport Co-ordinator (25 hours per week)

Airside - InMotion Sales Assistant - 20 hours

Airside - InMotion Sales Assistant - 20 hours

Airside - InMotion Sales Assistant - 20 hours

I want to receive the latest job alerts for passenger assistant in hounslow, gtl

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