Response officer Work, Jobs in Hounslow, Gtl (with Salaries)

Income Maximisation Officer
Richmond and Wandsworth Councils —Twickenham
- £38,976 - £47,229 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
12d
Monitoring, Evaluation & Learning Officer - Response & Impact
Palladium Group, Inc. —London
- Rotating shift
- Microsoft Powerpoint
- Microsoft Excel
- English
9d
Autonomous Vehicle Safety Officer
AV Operations Ltd —Hammersmith
- £40,000 a year
- Full-time
- Driving
- In-person
Quick apply
Policy and Commissioning Officer
Greater London Authority —London
- £50,918 - £58,144 a year
- Full-time
- Microsoft Office
3d
Complaints & Information Officer
Hackney Borough Council —Hackney
- £49,155 - £51,228 a year
- Full-time
1d
Security Response Officer
Pace Security Services Ltd —Uxbridge
- £13.15 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Resilience & Response Officer
Hackney Borough Council —Hackney
- £52,269 - £54,360 a year
- Overtime
- Hybrid work
- Administrative experience
- Organisational skills
Assistant Private Sector Housing Officer
Hammersmith & Fulham Council —Hammersmith
- £42,912 - £44,235 a year
10d
Assessment & Enablement Officer
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Presentation skills
- Annual leave
- Flexitime
2d
Private Sector Housing Officer
Hammersmith & Fulham Council —London
- £43,308 - £54,360 a year
10d
Customer Liaison Officer
Mears Group —London
- Up to £34,000 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
15h
Data Protection Officer (Part Time)
Monese —London
- Part-time
- Hybrid work
- Agile
Quick apply
7d
Communications Officer (First Contact/Despatch)
Metropolitan Police —Bow
- £39,549 - £46,193 a year
- Full-time
- English
- Communication skills
Alarm Response Officer
Keys & Gates UK Ltd —North London
- £15.50 - £18.50 an hour
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Aviation Policing - Vehicle Recovery Officer ( VRO ) - Heathrow Police Station
Metropolitan Police —Heathrow
- £33,219.00 - £40,380.38 a year
- Full-time
- English
- Microsoft Office
- Communication skills
Neighbourhood Patrol Daytime Officer
Islington Council —Islington
- £42,912 - £44,235 a year
- Driving
- Employee discount
7d
Group Manager, Family First Contact Point
Lewisham Council —London
- £64,938 - £69,660 a year
- Full-time
- Hybrid work
- Management
- Employee discount
1h
Security Officer 42hrs - Treaty Shopping Centre, Hounslow
Savills Management Resources —Hounslow
- £14.50 an hour
- Overtime
- Communication skills
Pensions Officer (Benefits)
Richmond and Wandsworth Councils —London
- £37,602 - £45,564 a year
- Full-time
- IT
- Communication skills
- Annual leave
Quick apply
8d
Criminal Investigator
Home Office —London
- £32,110 - £37,193 a year
- Full-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
14d

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Income Maximisation Officer

Richmond and Wandsworth Councils -
Twickenham

Quick apply

Job details

Full-time
£38,976 - £47,229 a year
12 days ago

Benefits

Annual leave
Company pension

Qualifications

GCSE
Communication skills

Full job description

About Us

Job Title: Income Maximisation Officer

Salary Range: £38,976 - £47,229 per annum

2 x Permanent - Fulltime

Location: Civic Centre, 44 York Street, Twickenham, TW1 3BZ or 90 Putney Bridge Road, London, SW18 1HR

Hybrid working: Minimum 3 days required at the office

Important Information: Please note Applicants who have applied for this position within the last six months will not be considered and therefore need not reapply.

Would you like to join a hardworking, diverse, and friendly team. Every day will offer an opportunity to make a positive difference.

If “yes” then come and join the Income maximisation team who are responsible for supporting people in temporary accommodation, particularly to ensure that they do not become homeless due to debt.

About the role

Case Management - You will be responsible for managing a patch of rent accounts to proactively maximise income collection on current and former tenant accounts adhering to the Councils procedure to ensure maximum collection.

Knowledge - You will be assessing and assisting tenants to maximise their income by ensuring that they are claiming their full benefit entitlements and managing existing debt by offering detailed advice around Housing Benefit and Universal Credit claims.

Financial Support - You will be providing financial advice to tenants to ensure that they can afford their charges and not become homeless from the accommodation. Where necessary, identify and refer to external agencies to provide additional support and assistance to ensure successful tenancy sustainment.

Customer Service - You will be assisting tenants to improve their financial situation, by regularly arranging and participating in any welfare benefits take up campaigns or surgeries as required.

Fast-Paced work environment – capability to thrive in a busy and demanding setting.

Communication & Interpersonal Skills – excellent verbal and written communication with strong relationship building abilities.

Organisation & record Keeping - exceptional skills in managing tasks and maintaining accurate records.

Experience with complex Customers - extensive background in working with individuals who have diverse and complex needs.

Resilience & teamwork - ability to work both independently and collaboratively, demonstrating adaptability and perseverance.

Essential Qualifications, Skills and Experience

Demonstrate an understanding of all welfare-based benefits in context of this role and able to give advice to clients regarding entitlement.

Experience of working with the public and ability to give advice regarding debt management and income maximisation.

The ability to undertake a wide range of financial tasks, including carrying out affordability assessments.

Maths and English GCSE grade C and above or equivalent.

Other essential information: Home visits are essential to this role, and you will be part of a duty rota to attend the office three days per week

Indicative Recruitment Timeline:

Closing Date: Sunday 5th July 2026

Shortlisting Date: W/C 6th July 2026

Interview Date: TBC

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment

Useful Information

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Quick apply

Refine Your Search

response officer jobs in hounslow, gtl

Income Maximisation Officer

Monitoring, Evaluation & Learning Officer - Response & Impact

Autonomous Vehicle Safety Officer

Policy and Commissioning Officer

Complaints & Information Officer

Security Response Officer

Resilience & Response Officer

Assistant Private Sector Housing Officer

Assessment & Enablement Officer

Private Sector Housing Officer

Customer Liaison Officer

Data Protection Officer (Part Time)

Communications Officer (First Contact/Despatch)

Alarm Response Officer

Aviation Policing - Vehicle Recovery Officer ( VRO ) - Heathrow Police Station

Neighbourhood Patrol Daytime Officer

Group Manager, Family First Contact Point

Security Officer 42hrs - Treaty Shopping Centre, Hounslow

Pensions Officer (Benefits)

Criminal Investigator

I want to receive the latest job alerts for response officer in hounslow, gtl

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