Workshop controller / parts advisor Work, Jobs in Hove, Esx (with Salaries)

Workshop Controller / Parts advisor
Accident Repair Hub LTD —Crawley
- From £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Maintenance
- Employee discount
- Bereavement leave
Quick apply
12d

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Workshop Controller / Parts advisor
Accident Repair Hub LTD —Crawley
Provide expert advice to customers regarding parts and services, maintaining high levels of customer satisfaction. Job Types: Full-time, Permanent.
From £32,000 a year
Quick apply
12d
EVM UK WorkShop Manager
EVM UK —Horsham
This includes managing technician workload, vehicle preparation, PDI, warranty repairs, retail repairs, internal rework, quality control and workshop compliance…
£55,000 - £60,000 a year
Quick apply
12d

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Workshop Controller / Parts advisor

Accident Repair Hub LTD
Crawley

Quick apply

Job details

Permanent | Full-time
From £32,000 a year
12 days ago

Benefits

Company pension
Company events
Employee discount
Bereavement leave
Sick pay
On-site parking

Qualifications

Driving Licence
Microsoft Excel
Customer service
GCSE
Maintenance
Analysis skills
Organisational skills
Clerical experience
Phone etiquette
Communication skills

Full job description

Job Overview

We are seeking a dedicated Workshop Controller / Parts Advisor to join our dynamic team. This role involves managing workshop operations efficiently while providing exceptional customer service. The successful candidate will act as a key point of contact for clients and internal teams, ensuring smooth workflow and accurate parts management. The position offers an excellent opportunity for individuals with strong organisational skills and a passion for automotive to develop their career within a professional environment.

Responsibilities

Oversee daily workshop activities, ensuring timely completion of tasks and optimal utilisation of resources
Coordinate with technicians to schedule repairs and maintenance work effectively
Manage parts inventory, ensuring availability of necessary components and ordering stock as required
Provide expert advice to customers regarding parts and services, maintaining high levels of customer satisfaction
Maintain accurate records of work orders, parts, and service history using Microsoft Excel or other relevant software
Communicate clearly with clients via phone and face-to-face, demonstrating excellent phone etiquette and communication skills
Assist with maintenance tasks around the workshop to uphold safety standards and operational efficiency
Organise workflow schedules to optimise productivity and minimise downtime

Skills

Strong communication skills, both verbal and written, with an emphasis on professional phone etiquette
Organisational skills to manage multiple tasks efficiently in a fast-paced environment
Knowledge of vehicle maintenance or workshop operations is advantageous
Ability to prioritise tasks, demonstrate attention to detail, and maintain organisation under pressure
Good interpersonal skills to liaise confidently with customers, suppliers, and team members

This role is ideal for motivated individuals who thrive in organised environments and possess excellent communication abilities. The position offers a rewarding opportunity to contribute significantly to workshop operations while developing valuable skills within the automotive industry.

Pay: From £32,000.00 per year

Job Types: Full-time, Permanent

Pay: From £32,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Employee discount
On-site parking
Sick pay

Work Location: In person

Quick apply

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