Client advisor Work, Jobs in Hoxne, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Will Writing & Estate Planning Advisor - | Full Training |
Westminster Law ltd —Bury St. Edmunds
- £49,500 a year
- Full-time
- Hybrid work
- Google Suite
- Sales
- Microsoft Office
- Work from home
Quick apply
Mortgage Advisor
The Mortgage Experts —Lowestoft
- £60,000 - £100,000 a year
- Remote
Feel Good Suffolk Advisor
Babergh and Mid Suffolk District Councils —Ipswich
- £31,537 - £36,363 a year
- Part-time
- Hybrid work
- CRM software
- Employee assistance programme
1d
Trainee Financial Adviser
Douglas Steers & Company —Ipswich
- Up to £100,000 a year
- Full-time
- Sales
- Analysis skills
- Driving
- Health & wellbeing programme
Quick apply
2d
HEALTH & SAFETY ADVISOR
Laing O'Rourke —Leiston
- IT
Health and Safety Advisor
R G Wilbrey (Consultants) Limited —Norwich
- £38,000 - £48,000 a year
- Full-time
- Microsoft Office
- Travel
- Construction
Quick apply
Environment & Sustainability Advisor
Civil Works Alliance —Leiston
- Microsoft Word
- Civil engineering
- Microsoft Outlook
- Annual leave
9d
Independent Financial Adviser
Metrita Wealth Management Ltd —Bury St. Edmunds
- £35,000 - £60,000 a year
- Full-time
- Analysis skills
- IT
- Construction
- Free parking
- Life insurance
Quick apply
8d
Customer Contact Advisor (Sundays)
Norse Group LTD —Norwich
- £26,438.07 a year
- Part-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
7d
People Manager
Civil Works Alliance —Leiston
- Microsoft Office
- Human resources
- Annual leave
7d
Customer Success Manager
NielsenIQ —Norwich
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Contact Advisor (Nights)
Norse Group LTD —Norwich
- £25,136.58 a year
- 12 hour shift
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
2d
Associate Trade Advisor
Uniserve (U K) Ltd —Bury St. Edmunds
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
Quick apply
6d
Associate Trade Advisor
Uniserve —Bury St. Edmunds
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
Quick apply
6d
Customer Contact Advisor (Saturdays)
Norse Group LTD —Norwich
- £26,438.07 a year
- Part-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
7d
Customer Service Advisor
Somerset Passenger Solutions —Ipswich
- £27,000 a year
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
Private Client Tax Assistant Manager
BDO —Ipswich
- Full-time
- Microsoft Office
- Tax experience
14d
Private Client Tax Manager
BDO —Ipswich
- Full-time
- Microsoft Office
- Tax experience
14d
Associate Director - PMO & Project Controls Specialist
Mace —Leiston
- Full-time
- Hybrid work
- Contracts
9d

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

client advisor jobs in hoxne, sfk

Customer Service Advisor - Remote

Will Writing & Estate Planning Advisor - | Full Training |

Mortgage Advisor

Feel Good Suffolk Advisor

Trainee Financial Adviser

HEALTH & SAFETY ADVISOR

Health and Safety Advisor

Environment & Sustainability Advisor

Independent Financial Adviser

Customer Contact Advisor (Sundays)

People Manager

Customer Success Manager

Customer Contact Advisor (Nights)

Associate Trade Advisor

Associate Trade Advisor

Customer Contact Advisor (Saturdays)

Customer Service Advisor

Private Client Tax Assistant Manager

Private Client Tax Manager

Associate Director - PMO & Project Controls Specialist

I want to receive the latest job alerts for client advisor in hoxne, sfk

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