Information manager Work, Jobs in Hoxton, Gtl (with Salaries)

Renewal Account Manager
Nice —London
- Hybrid work
- Microsoft Powerpoint
- Sales
- Salesforce
7d
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Business Support and Office Manager
Lanson International —Covent Garden
- £29,334.87 - £30,000.00 a year
- Part-time
- Supervising experience
- First Aid Certification
- Organisational skills
Quick apply
9d
PMO Manager
NextStep —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
Quick apply
13d
Graduate Strategy & Service Improvement Analyst
Oak House Children's Home —Ilford
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Project management
Quick apply
1d
Executive & Operations Assistant
CCUK Education Ltd —Deptford
- £32,000 - £40,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
Research and insights manager
Sense —London
- £49,949 a year
- Full-time
- Hybrid work
- Organisational skills
People Partner
CoMind —London
- £68,800 - £103,000 a year
- Full-time
- Employee assistance programme
- Employee discount
5d
Payroll and Administration Assistant
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Microsoft Excel
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
Assistant Project Manager
Tetra Tech —London
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Complaints & Information Manager
Hackney Borough Council —Hackney
- £63,816 - £64,938 a year
- Full-time
Treatment Coordinator
Invisiblebraces4u —Mottingham
- £300 - £450 a day
- Sales
- Free parking
Quick apply
8d
Analyst, Knowledge Management
European Bank for Reconstruction and Development —London
- Microsoft Excel
- English
- Master's degree
17h
Premises Manager
The Aldgate School —London
- £35,520 - £36,585 a year
- Weekend availability
- Maintenance
- Supervising experience
- Organisational skills
Quick apply
4d
Customer Success Account Manager - Enterprise customers
Microsoft —London
- £79,700 - £133,900 a year
- Full-time
- Azure
- Bachelor's degree
- Travel
19h
Document Control Manager
Peabody —London
- £61,980 a year
- Hybrid work
- Analysis skills
- Mentoring
- SharePoint
12d
BPO Senior Manager
Wayfair —London
- £72,500 - £105,125 a year
- Full-time
- Microsoft Excel
- Customer service
- Travel
- Employee discount
- Gym membership
Finance Manager ( 4 days per week )
National Association of Flower Arrangement Societies —London
- £40,000 - £50,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Accounting
- Annual leave
- Work from home
Quick apply
4d
PMO Manager
Imperial College London —South Kensington
- £57,785 - £69,365 a year
- Full-time
- Analysis skills
- Organisational skills
- Agile
- Annual leave
4d
Sr. Manager, Finance Transformation
PlayStation Global —London
- Management
- PMP
- Master's degree
9d

I want to receive the latest job alerts for information manager in hoxton, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Renewal Account Manager

Nice -
London

Apply Now

Job details

7 days ago

Qualifications

Microsoft Powerpoint
Sales
Salesforce
Microsoft Office
Bachelor's degree
Contracts
IT
SaaS
Business
Account management
Negotiation
Information Technology

Full job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, What's the role all about?

The Renewal Account Manager (RAM) will be accountable for assisting customers, Solution Account Managers (SAM), and Account Executives (AE) with contract renewals and negotiations of these renewals.

Specifically, this position is responsible for retaining customers during the negotiation process, growing and retaining revenue with annual or CPI increases and specific product additions, and meeting team and individual goals related to their tasks.

How will you make an impact?

Prepare and analyze financial reports and contractual documents ahead of internal renewal meetings to facilitate informed discussions.
Engage directly with clients to understand their goals and desired outcomes for contract renewals, ensuring alignment with business objectives and customer expectations.
Negotiating contract terms, pricing, and other details to achieve favorable outcomes for both the company and the customer, which will maintain and increase revenue through effective contract negotiations
Partner with SAMs, AEs, Technical Account Managers (TAMs) and the finance team to represent the best interest of NiCE and revenue retention goals
Partner with the finance team to ensure healthy price points
Extending contracts for multiple years
Become intimately familiar with customer contracts and NiCE billing methods
Maintain working knowledge of competitors and what strategy NiCE should develop for counter offers and retaining the customer.
Maintain working knowledge of NiCE products/services
Partner with TAMs, SAMs, and AEs to ensure consistent messaging to the customer
Measure success via tracking of client retention and revenue growth with multiple sources such as Salesforce and Excel.
Communicate effectively and professionally with internal and external stakeholders.
Investigate areas of risk and prepare course of action/recommendations to minimize risk
Create and prepare contract documents, presentations, emails, and spreadsheets to support contract management activities

Have you got what it takes?

Bachelor’s degree in Information Technology or Business Administration or related field or equivalent work experience
4+ years applicable experience in contract negotiation
4+ years in contact center or service delivery
Experience with SAAS billing models
Demonstrated experience in a fast-paced environment and meeting customer contract timelines
Demonstrated experience working independently with little to no daily supervision
Ability to pivot between negotiation projects
Ability to multitask responsibilities
Exhibit adaptability and responsiveness by embracing change and implementing necessary adjustments to support evolving business needs and customer expectations.
Thrive in uncertain environments by maintaining focus and productivity amid incomplete information or shifting parameters.
Tracking and reporting on renewal metrics, such as renewal rates.
To be innovative with strategic ideas and approaches in negotiation
To have Problem solving and critical thinking skills
To be able to effectively communicate with high level customer stakeholders such as CEOs, CTOs, and CFOs.
To be Efficient with Microsoft office applications, PowerPoint, and Salesforce

Bonus Experience:

Account Management or sales experience

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11132
Reporting into: Director, Maintenance Sales
Role Type: Individual Contributor

#LI-Hybrid

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Apply Now

Refine Your Search

information manager jobs in hoxton, gtl

Renewal Account Manager

Executive Assistant to CEO

Business Support and Office Manager

PMO Manager

Graduate Strategy & Service Improvement Analyst

Executive & Operations Assistant

Research and insights manager

People Partner

Payroll and Administration Assistant

Assistant Project Manager

Complaints & Information Manager

Treatment Coordinator

Analyst, Knowledge Management

Premises Manager

Customer Success Account Manager - Enterprise customers

Document Control Manager

BPO Senior Manager

Finance Manager ( 4 days per week )

PMO Manager

Sr. Manager, Finance Transformation

I want to receive the latest job alerts for information manager in hoxton, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected