Metering Work, Jobs in Huddersfield, West Yorkshire (with Salaries)

Call Centre Team Leader
Sureserve —Halifax
- £27,718 a year
- Customer service
- Analysis skills
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Smart Metering Installer / AMR Engineer
Metering Technology Solutions —Manchester
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Electrical experience
- Travel
Quick apply
10d
Customer Service Advisor
Sycous Limited —Leeds
- £13.45 an hour
- Full-time
- Bilingual
- Spanish
- English
- Health & wellbeing programme
- Referral programme
Quick apply
10d
Call Centre Agent
Sureserve —Halifax
- £25,308 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Training Coordinator
M Group —Birstall
- £30,000 - £33,000 a year
- Presentation skills
- Annual leave
- Employee assistance programme
Dual Fuel Commercial Metering Engineer
Yü Group —Bradford
- £43,260 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Business Analyst
FalconSmartIT —Bradford
Quick apply
Home Energy Advisor
M Group —Manchester
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
R&M Task Team Leader
M Group —Sheffield
- Overtime
- IT
- Leadership
- Employee assistance programme
- Employee discount
12d
Energy Services Administrator
World Kinect Corporation —Elland
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Smart Metering Plumber
M Group —Sheffield
- Overtime
- Plumbing
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Dual Fuel Smart Meter Engineer
Smart Choice Metering —Leeds
- £40,000 - £55,000 a year
- No experience needed
- Electrical experience
- Power tools
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Customer Service Technician
Sécheron Hasler Group —Manchester
- Schematics
- English
- Travel
Quick apply
Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
2d
R&M General Operative
M Group —Sheffield
- Overtime
- Employee assistance programme
- Employee discount
12d
Continuous Improvement Specialist
M Group —Birstall
- £37,000 a year
- Annual leave
- Employee assistance programme
Operations Coordinator
Leep Utilities —Salford
- Up to £26,500 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
1d
Dual Fuel Engineer
Sureserve —Wakefield
- £39,923 - £41,571 a year
- Remote
- Driving
- Annual leave
- Employee assistance programme
Quick apply
Assistant Civils Site Engineer
M Group —Rotherham
- Computer literacy
- English
- Travel
- Annual leave
- Employee assistance programme
Business Analyst
Calisen Metering —Manchester
- £500 a day
- Full-time
- Azure
- Data analysis skills
- SQL
5d

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metering jobs near huddersfield, west yorkshire

Call Centre Team Leader

Sureserve -
Halifax

Quick apply

Job details

£27,718 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Customer service
Analysis skills
Team management
Organisational skills
IT
Leadership
Communication skills

Full job description

About Sureserve Energy Services Meters:

Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.

Role Overview:

This role focuses on achieving KPIs and SLAs for inbound and outbound calls, primarily scheduling smart meter installations or exchanges. It ensures an exceptional customer experience and smooth journey.

As the company's first point of contact, you will deliver outstanding service, represent the business professionally to stakeholders, and uphold service standards while setting an example within the Contact Centre team.

Key Responsibilities:

Team Management: Lead and mentor the Call Centre Team, handling scheduling, task allocation, and performance monitoring to maintain productivity and morale.

Operations Coordination: Oversee call center activities, ensuring efficiency and adherence to company policies and client requirements.

Communication: Facilitate seamless coordination by maintaining clear communication with dispatchers, engineers, clients, and departments.

Performance Monitoring: Track KPIs, identify improvement areas, and implement strategies to boost efficiency.

Problem-Solving: Resolve operational challenges by coordinating resources and personnel effectively.

Documentation: Maintain accurate records for quality assurance, reporting, and compliance.

Training: Provide ongoing training to enhance team skills and performance.

Customer Service: Handle escalations professionally to ensure high customer satisfaction.

Compliance: Ensure activities align with company policies, safety standards, and legal requirements.

Experience:

Minimum of 3-5 years of experience in dispatching, or a similar role, with at least 1-2 years in a supervisory or leadership position.

Key Skills:

Strong leadership and team management abilities.
Excellent communication and interpersonal skills.
Proficiency in using dispatch software, GPS systems, and other relevant technology.
Strong organizational and multitasking skills.
Ability to remain calm and make decisions under pressure.
Analytical skills to assess performance metrics and implement improvements.
Knowledge of transportation regulations and safety standards.

What we are offering.

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, including:

Competitive salary
Contributory Pension scheme
Life assurance
29 days annual leave inclusive of bank holidays
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave,
Sureserve Benefits Hub, accessing over 1000’s retail discounts,
Virtual GP service, 24/7, 365 days, available for employees and your immediate family,
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family,
Bike2Work scheme,

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reasonable adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Location - Victoria Mills (Office-based with occasional travel to field locations as needed)

Work Location: In person

Quick apply

Refine Your Search

metering jobs in huddersfield, west yorkshire

Call Centre Team Leader

Smart Metering Installer / AMR Engineer

Customer Service Advisor

Call Centre Agent

Training Coordinator

Dual Fuel Commercial Metering Engineer

Business Analyst

Home Energy Advisor

R&M Task Team Leader

Energy Services Administrator

Smart Metering Plumber

Dual Fuel Smart Meter Engineer

Customer Service Technician

Revenue Protection Officer

R&M General Operative

Continuous Improvement Specialist

Operations Coordinator

Dual Fuel Engineer

Assistant Civils Site Engineer

Business Analyst

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