Collection agent Work, Jobs in Huddersfield, Wyk (with Salaries)

Finnish Customer Experience Agent
Vintage.com —Morley
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
Quick apply
Customer Support Agent
Home Decor GB Ltd —Sheffield
- From £24,785 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
12d
Swedish Customer Experience Agent
Vintage.com —Morley
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
Quick apply
Contact Centre Technology & AI Manager
1ST LOCATE (UK) LIMITED —Temple Newsam
- £45,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
Quick apply
7d
Operations Support Agent
FedEx EU —Bradford
- £14.02 an hour
- Part-time
- Communication skills
- Employee assistance programme
10d
Danish Customer Experience Agent
Vintage.com —Morley
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
Quick apply
Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Agent in Yorkshire and Humber
Bank of England —Leeds
- £83,440 - £93,870 a year
- Full-time
- Management
- No degree
- Communication skills
- Annual leave
6d
Lender Services Agent
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
14d
Collections Agent
Oodle Finance —Manchester
- £26,000 - £30,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Fleet Maintenance Agent
SIXT UK —Manchester
- Full-time
- Microsoft Office
- Employee assistance programme
Quick apply
Housing Officer
Heylo —Leeds
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Dealer Services Agent (Financial Services)
Caresoft Global —Manchester
- £12.50 - £17.46 an hour
- Full-time
- Analysis skills
- Communication skills
- Annual leave
Quick apply
17h
Associate Client Advocate
Aptean —Sheffield
- Full-time
- Salesforce
- IT
- AI
3d
Cleaner (Days)
Leeds Bradford Airport —Leeds
- £28,468.44 a year
- Full-time
4d
Reservations Supervisor
The Ivy Spinningfields Brasserie and Roof Garden Manchester —Manchester
- Weekend availability
- Hospitality
- Data analysis skills
- Organisational skills
- Employee discount
Quick apply
Letting Agent
The Letting Experts —High Peak
- £70,000 - £100,000 a year
- Remote
Quick apply
Lettings Manager
MCR Property Group Ltd —Manchester
- £30,000 - £40,000 a year
- Maintenance
- Travel
- Organisational skills
Quick apply
Accounts Receivable Administrator
HSB —Manchester
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- Organisational skills
- Annual leave
- Employee assistance programme
Senior Agent
Costain —Bury
- Full-time
- Microsoft Word
- Engineering
- Contracts

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collection agent jobs near huddersfield, wyk

Finnish Customer Experience Agent

Vintage.com -
Morley

Quick apply

Job details

Full-time

Qualifications

French
Sales
Customer service
Purchasing
Communication skills

Full job description

Description

About the role:

As a Customer Experience Agent - Finnish Speaking, you’ll be the voice of Arcavindi across multiple channels, ensuring every customer feels heard, supported, and valued. This hybrid role brings together online communications, customer service, complaint handling, and buying responsibilities — giving you the chance to develop a broad skill set while directly shaping the customer journey.

You’ll handle high volumes of inbound and outbound queries across phone, email, WhatsApp, webchat, and social media, guiding customers through their journey with us. Some conversations will involve resolving complaints with empathy, while others will focus on building trust during the buying process. Every day will be different, and you’ll play a key role in building Arcavindi’s reputation across Europe.

Getting Started...

Learn our tone of voice, systems, and customer service processes
Shadow experienced colleagues to understand customer journeys and best practices.
Gain confidence handling a variety of customer queries across multiple channels.

Establishing Your Impact…

Independently manage customer conversations with professionalism, speed, and empathy.
Resolve queries and complaints fairly and consistently, meeting quality standards.
Support customers during the buying process, explaining next steps and overcoming objections.
Build trust through accurate, timely, and clear communication.

Driving Excellence…

Take ownership of complex cases and collaborate with colleagues to resolve them smoothly.
Consistently exceed KPIs for quality, efficiency, and customer satisfaction.
Share feedback and ideas to improve processes, training, and workflows.

Key Responsibilities

Key Goals & Objectives:

Deliver excellent customer service and communication across all channels to our French speaking customers.
Handle complaints with professionalism, empathy, and adherence to policy.
Support sales and buying conversations, contributing to growth targets.
Meet and exceed KPIs for response times, resolution rates, and customer satisfaction.
Collaborate effectively with colleagues to ensure a seamless customer journey.
Contribute to building a high-performing, supportive, and adaptable team culture.

Key Responsibilities:

Respond to inbound queries via phone, email, SMS, WhatsApp, webchat, and social media.
Handle outbound calls, including welcomes, collections, and customer updates.
Manage complaints by investigating issues, resolving them promptly, and keeping customers informed.
Support the buying process, overcoming objections and helping customers feel confident.
Accurately record interactions, maintain systems, and complete admin tasks.
Liaise with internal teams to deliver smooth handovers and joined-up customer care.
Contribute to continuous improvement by suggesting ways to refine processes.

Skills, Knowledge and Expertise

Essential Skills & Experience:

Proven experience in customer service, contact centres, or sales environments.
Excellent verbal and written communication skills, with empathy and clarity.
Strong problem-solving skills with resilience under pressure.
Confidence in handling objections and complaints fairly and constructively.
Ability to balance speed with accuracy and quality.
Organised and able to manage multiple priorities.
Comfortable using CRM systems and digital communication platforms.
Team-oriented mindset with a proactive, solutions-focused approach.

Desirable Skills and Experience

Background in buying, sales, or complaint resolution.
Ability to adapt quickly in a fast-growing scale-up environment.
Experience working in businesses with operational warehouses or physical products.

About Vintage.com

At Vintage.com, we exist to create a world where everything has value and nothing is wasted.

We're building the world's most trusted platform for pre-loved items, making it simple for people to unlock the value in the things they no longer need while keeping valuable materials in circulation and out of landfill.

What began as a successful model in the UK has evolved into an international business with operations across Europe and ambitions far beyond. Today, we operate as one company, one team, and one brand, united by a shared purpose, mission, and set of values.

Behind the scenes, we're building the world's largest international trading platform for pre-loved items, powered by expert people, smart technology, data-driven decision making, and a deep belief in the circular economy.

Our teams collaborate across borders, sharing ownership of outcomes and bringing the same care, fairness, and common sense to every customer interaction and business decision.

Every item we buy is rehomed, reused, or responsibly recycled. Whether it's precious metals, jewellery, watches, cameras, collectibles, or other valuables, we help ensure that items continue their journey rather than going to waste.

As we expand into new markets and scale internationally, our goal remains the same: To become the most trusted platform in pre-loved items, creating a future where everything has value and nothing is wasted ️

Equal Opportunities
At Vintage Trading Limited, we’re committed to creating an inclusive environment where everyone feels heard, respected, and able to bring their authentic self to work. We believe that diversity fuels innovation, creativity, and success.

We welcome applicants from all backgrounds, perspectives, and experiences, and we work hard to ensure equitable opportunities for all. If you're excited about this role but don’t meet every requirement, we still encourage you to apply, your unique skills and experiences might be exactly what we need now or in the future.

If you need any adjustments or accommodations during the hiring process, just let us know and we’ll do our best to support you.

Your personal data will be handled in accordance with our Privacy Notice.

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Refine Your Search

collection agent jobs in huddersfield, wyk

Finnish Customer Experience Agent

Customer Support Agent

Swedish Customer Experience Agent

Contact Centre Technology & AI Manager

Operations Support Agent

Danish Customer Experience Agent

Revenue Protection Officer

Agent in Yorkshire and Humber

Lender Services Agent

Collections Agent

Fleet Maintenance Agent

Housing Officer

Dealer Services Agent (Financial Services)

Associate Client Advocate

Cleaner (Days)

Reservations Supervisor

Letting Agent

Lettings Manager

Accounts Receivable Administrator

Senior Agent

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