Technical support team Work, Jobs in Hugglescote, Lec (with Salaries)

Service and Bookings Coordinator
Global Telemetrics —Coalville
- £28,089.10 a year
- Overtime
- CRM software
- Customer service
- Data entry
Quick apply
1d
Digital Technical Skills Coach
Nine Dots Development —Derby
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- AI
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Internal Technical Consultant
Optera Structural Solutions —Rugby
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Organisational skills
Quick apply
Specialist (PC Packaging)
PepsiCo —Leicester
- Analysis skills
- IT
19h
Customer Service Consultant
Schlüter-Systems Ltd —Coalville
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Application Support Technician
University of Nottingham —Nottingham
- £29,740 - £36,446 a year
- Part-time
- Customer service
- IT
10d
Technical Support Technician (Woodworking / Joinery)
Hafele UK Ltd —Nottingham
- £46,113 a year
- Full-time
- Carpentry
- CRM software
- Customer service
- Free parking
- Employee assistance programme
Quick apply
4d
Maintenance Assistant
BCA —Swadlincote
- £14.11 an hour
- Monday to Friday
- Maintenance
- Driving
- Employee assistance programme
- Employee discount
Quick apply
Junior CAD Technician
Antalis Ltd —Coalville
- £25,000 - £28,000 a year
- Full-time
- CAD
- Microsoft Office
- IT
Quick apply
2d
Apprentice Technical Support Engineer
One Big Circle —Derby
- £9 an hour
- Full-time
- Schematics
- Engineering
- Analysis skills
Quick apply
12d
IT Service Desk Team Leader
Simplify Group —Leicester
- £45,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Continuous improvement
- Free parking
- Employee discount
Quick apply
5d
R&D Technical Writer (Engineering, Science or Software Background)
TBAT Innovation Ltd —Castle Donington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Travel
Quick apply
2d
Sales Support (Part-Time)
Shape Technologies Group UK —Hinckley
- From £15,000 a year
- Part-time
- Sales
- Customer service
- Computer literacy
- Sick pay
Quick apply
12d
Production Operative
Campbell Scientific, Inc. —Shepshed
- £12.72 - £13.00 an hour
- Full-time
- Microsoft Office
- Organisational skills
- Mechanical knowledge
- Employee assistance programme
- Employee discount
Quick apply
Conveyancing Assistant
JG Property Lawyers —Ashby-De-La-Zouch
- From £24,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Customer Services Support Technician
Secure Retail Ltd —Coalville
- From £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
10d
2nd Line IT MSP Support Engineer - starting July 2026
Rugosus Ltd. —Tamworth
- £26,000 - £34,000 a year
- Overtime
- Hybrid work
- Azure
- Up to 50% travel
- Customer service
- Work from home
Quick apply
3d
Product Make Operator
Rolls-Royce —Derby
- Full-time
- Continuous improvement
- Quality control
- Mentoring
1d
IT Support Technician
Holovis International —Hinckley
- From £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Scripting
- Health & wellbeing programme
- Referral programme
Quick apply
Network and Telecommunications Engineer
Sherwood Forest Hospitals NHS Foundation Trust —Ilkeston
- £39,959 - £48,117 a year
- Full-time
3d

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Service and Bookings Coordinator

Global Telemetrics -
Coalville

Quick apply

Job details

Permanent | Full-time
£28,089.10 a year
1 day ago

Benefits

Company events
On-site parking

Qualifications

CRM software
Customer service
Data entry
Organisational skills
IT
Phone etiquette
Communication skills

Full job description

We are seeking a hardworking and efficient Service and Bookings Coordinator to join our rapidly growing telematics company, Global Telemetrics, based in Coalville. Known for our proven and award-winning stolen vehicle tracking brands, such as SmarTrack and Autowatch UK, we pride ourselves on delivering top-tier service and innovative solutions.

This role is an integral part of our growing Service and Bookings Team and focuses on managing service calls and installation bookings, liaising with a wide range of clients, third-party dealerships, businesses, and our approved network of installation engineers.

You will play a vital role in ensuring smooth coordination, effective communication, and exceptional customer service.

Your efforts will directly contribute to our mission of protecting our customers’ assets and enhancing their experience.

Role Details:

Working Hours: Monday to Friday, 09:30 until 18:30, totaling 42.5 hours per week.
Location: Coalville-based office.
Overtime: opportunities on weekends
Bonues - Yearly Bonus schemes based on company performance.

Service and Installation Coordination:

Schedule and manage bookings for tracking device installations and service calls.
Liaise effectively with customers, third-party dealerships, businesses, and installation engineers to ensure smooth operations.
Raise stock orders for dealers where required and maintain key relationships with our network of installers.

Customer Interaction:

Serve as the primary point of contact for B2C and B2B communications.
Respond promptly and professionally to customer inquiries via email and phone.
Address customer complaints and resolve issues in line with company procedures.
Provide technical assistance and guidance to customers (training provided).

Administrative Support:

Maintain up-to-date and accurate data in the CRM system.
Identify opportunities for upselling and refer them to the appropriate teams.
Support other teams with ad-hoc administrative tasks as required.

Key Requirements:

Previous customer service experience (3+ years preferred).
Strong organisational skills and the ability to prioritise tasks in a fast-paced environment.
Confident working independently or as part of a team.
Familiarity with web-based CRM systems and cloud-based email/document suites.
Excellent telephone manners and strong communication skills.
A customer-focused approach with a problem-solving mindset.

Qualifications and Skills:

IT literate, with experience in cloud-based tools such as Google Workspace or similar.
Ability to multitask and manage time effectively.

Please note the successful candidate will be subject to DBS Checks

Privacy Notice By applying for this role, you acknowledge that the personal data you provide will be processed by Global Telemetrics. For recruitment and selection purposes, we will collect your name, contact details, previous employment details and, where appropriate, relevant qualifications held. We will only retain your application data for as long as is necessary and in line with our retention policy. For further details, please see our full privacy policy at https://terms.globaltelemetrics.com/privacy-policy/

Job Types: Full-time, Permanent

Pay: £28,089.10 per year

Benefits:

Company events
On-site parking

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical support team jobs in hugglescote, lec

Service and Bookings Coordinator

Digital Technical Skills Coach

Internal Technical Consultant

Specialist (PC Packaging)

Customer Service Consultant

Application Support Technician

Technical Support Technician (Woodworking / Joinery)

Maintenance Assistant

Junior CAD Technician

Apprentice Technical Support Engineer

IT Service Desk Team Leader

R&D Technical Writer (Engineering, Science or Software Background)

Sales Support (Part-Time)

Production Operative

Conveyancing Assistant

Customer Services Support Technician

2nd Line IT MSP Support Engineer - starting July 2026

Product Make Operator

IT Support Technician

Network and Telecommunications Engineer

I want to receive the latest job alerts for technical support team in hugglescote, lec

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