It support engineer Work, Jobs in Huncoat, Lan (with Salaries)

IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
1st Line Technical Support Engineer
Audiebant Ltd —Preston
- From £24,500 a year
- Full-time
- Computer networking
- IT
- Linux
- Free parking
Quick apply
3d
Support Engineer
Ping Technology Labs LTD —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- APIs
- In-person
- Language training provided
- Employee discount
Quick apply
3d
Cloud Support Engineer
The Tech Group NC Ltd —Manchester
- £4,800 - £5,200 a month
- Full-time
- Microsoft Access
- Azure
- Microsoft Outlook
Quick apply
20h
Customer Support Engineer (UK)
Kalibrate —Manchester
- Full-time
- Remote
- SQL
- Analysis skills
- Communication skills
- Flexible schedule
Quick apply
6d
IT Engineer
Hakim Group —Darwen
- Full-time
- Windows
- SharePoint
- IT
Software Support Engineer - SQL
Giacom —Nelson
- £28,000 a year
- SQL
- IT
- Communication skills
- Annual leave
Quick apply
Software Support Engineer
Giacom —Nelson
- £26,250 - £28,000 a year
- IT
- Communication skills
- Annual leave
Quick apply
IT Support Engineer
AccessPay —Manchester
- £240 - £30,000 a year
- Full-time
- Azure
- Computer networking
- Organisational skills
7d
1st Line NOC Engineer
Convergence Group —Manchester
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Azure
- Customer service
- Windows
2nd Line Support Engineer
razorblue Careers —Salford
- £29,500 a year
- Hybrid work
- Azure
- English
- Microsoft Office
- Life insurance
- Referral programme
Quick apply
Senior Service Desk Analyst
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
7d
Solutions Engineer
Clarus Software (ClarusWMS) —Manchester
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- AI
- Communication skills
- Work from home
- Employee discount
Quick apply
Service Desk Engineer
Shawbrook —Manchester
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
IT Airport Engineer - Manchester Airport
ESP Global Services Limited —Manchester
- £25,114.96 a year
- Windows
- Communication skills
Quick apply
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Azure
- Customer service
- Continuous improvement
- Employee discount
11d
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Azure
- Windows
- AWS
EUC engineer (9 month FTC)
Rotork —Manchester
- Full-time
- Remote
- Travel
- Warehouse experience
- IT
Quick apply
IT Engineer
Luxfer MEL Technologies - UK —Swinton
- Full-time
- English
- Microsoft Office
- Travel
Quick apply

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IT Service Desk Engineer

Infinium IT Ltd -
Preston

Quick apply

Job details

Full-time
£25,875 - £28,000 a year

Benefits

Free parking
Annual leave

Qualifications

Microsoft Windows Server
Windows
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

Role Details

Due to a truly exciting period of growth we are looking to recruit an enthusiastic and experienced Service Desk Agent, to join our team, based out of our Preston Head office

Location: Preston, Head Office

Salary: £25,875 - £28,000 (subject to experience)

Hours: 40 hours working 5 days out of 7

The Role:

We have an exciting opportunity for a Service Desk Agent to join our friendly and supportive Service Desk Team, and work within the core of our business. As the first point of contact with clients and customers you will provide a highly professional and responsive service to all callers. Dispatching calls and e-mails to engineers accurately within a timely manner whilst updating and amending information as changes occur.

A quote from a member of our Service Desk Team
“The team immediately made me feel welcome, it’s a friendly and supportive place to work, and since joining I have learnt so much. The role is challenging, with opportunities to learn new systems and technologies and progression routes within the company”.

The comprehensive package and benefits offered at Infinium includes.

Competitive salary from £25,875 up to £28,000
Competitive annual leave allowance with additional days accrued with length of service.
Extensive training and development opportunities with internal progression available.
Free home internet or Sim card, Wellbeing package including discounted gym, support towards optical and dental treatment and others, Paid Company Sick leave, Free parking, and regular team social events to name but a few.

As a Service Desk Agent your duties will include:

Provide excellent customer support responding to incidents & requests via telephone and the company ticketing system.
Create and handle service desk tickets through to escalation or resolution in line with SLAs and thresholds.
Telephony call workflow, ensuring calls are answered and routed efficiently.
Undertake scheduled daily tasks.
Check monitoring systems for incidents and warning, action or escalate as required.
Communicate to customers, the team and business when changes in process or customers occur.

To be successful in your application of Service Desk Agent you should be able to demonstrate:

Adaptive communication skills to best support customer needs
An ability to communicate clearly and effectively on multiple channels.
The Ability to work well as part of a team and build effective relationships.
Time and task management skills
An ability to liaise with technical experts.

Required skills, knowledge, experience and/or Qualifications include:

Good clear telephony manner – (Essential)
Use of incident or ticket management systems – (Essential)
Good written communication skills – (Essential)
Desktop IT knowledge – (Desirable)

Pay: £25,875.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

it support engineer jobs in huncoat, lan

IT Service Desk Engineer

1st Line Technical Support Engineer

Support Engineer

Cloud Support Engineer

Customer Support Engineer (UK)

IT Engineer

Software Support Engineer - SQL

Software Support Engineer

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1st Line NOC Engineer

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2nd Line Support Engineer

Senior Service Desk Analyst

Solutions Engineer

Service Desk Engineer

IT Airport Engineer - Manchester Airport

1st Line IT Service Desk Engineer

3rd Line Support Engineer

EUC engineer (9 month FTC)

IT Engineer

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