Patient services adviser Work, Jobs in Hungerford, Brk (with Salaries)

Patient Services Adviser
Falkland Surgery —Newbury
- £13 an hour
- Full-time
- Writing skills
- Microsoft Office
- Administrative experience
- Store discount
- Health & wellbeing programme
Quick apply
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- £112,782 - £129,783 a year
- Full-time
- Continuous improvement
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Pharmacy Counter Assistant
Brighton Hill Pharmacy —Basingstoke
- From £12.75 an hour
- Full-time
- Sales
- Patient care
- Front desk
- Employee discount
- Referral programme
Quick apply

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Patient Services Adviser

Falkland Surgery -
Newbury

Quick apply

Job details

Full-time
£13 an hour
4 days ago

Benefits

Store discount
Health & wellbeing programme
Free flu jabs
Company pension
Employee discount
On-site parking

Qualifications

Inbound customer enquiry call handling
Clinical record keeping
Writing skills
Patient appointment coordination
Administrative support experience
Filing
Microsoft Office Suite
Patient service
Microsoft Office
Administrative experience
Appointment booking and call handling
Medical reception and administration experience
Data entry
Front desk
Customer interaction
Appointment scheduling
Patient record updating
Managing patient records
Signposting to community resources
Communication skills

Full job description

Overview
We are a dynamic, forward-thinking GP Practice, with an opportunity for a full-time Patient Services Advisor. The roll can be over a four or five day working week. Working alongside GP's, Pharmacists, Paramedics, Nurses, Social Prescribers, Physiotherapists, Midwives and Phlebotomists, you will be the first contact for patients, providing advice and signposting them to the most appropriate service.

Responsibilities

Greet patients warmly and assist with check-in procedures efficiently
Manage appointment scheduling, cancellations, and rescheduling using our administrative systems
Answer patient enquiries via phone, email, and in person with professionalism and empathy
Maintain accurate patient records in compliance with data protection regulations
Coordinate communication between patients, healthcare providers, and other departments
Ensure the waiting area remains tidy and welcoming at all times
Assist with administrative tasks such as filing, data entry, and correspondence as required

Skills

Proven office experience, demonstrating organisational proficiency and attention to detail
Previous administrative experience within a healthcare or similar environment is desirable
Excellent communication skills, both written and verbal, with a friendly demeanour
Strong organisational abilities to manage multiple tasks efficiently
Ability to handle sensitive information discreetly and maintain confidentiality
Proficiency in Microsoft Office Suite or similar office software programmes
Ability to remain calm under pressure and provide compassionate customer service

This role is ideal for individuals who are organised, empathetic, and eager to contribute positively to patient care. The position provides valuable experience within the healthcare sector while fostering professional development in a supportive environment.

Please submit a covering letter alongside your CV.

Pay: £13.00 per hour

Benefits:

Company pension
Free flu jabs
Health & wellbeing programme
On-site parking
Store discount

Work Location: In person

Quick apply

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patient services adviser jobs in hungerford, brk

Patient Services Adviser

Deputy Chief People Officer

Pharmacy Counter Assistant

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