It support Work, Jobs in Huntington, Nyk (with Salaries)

IT Support Technician
Pavers —York
- Weekend availability
- Customer service
- Windows
- Scripting
- Free parking
- Employee discount
Quick apply
1d
Research IT Digital Tools Support Specialist
University of York —University of York
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- Customer service
- University
- Annual leave
1d
Senior IT Technician
ST LEONARDS HOSPICE —York
- £48,087 - £55,026 a year
- Full-time
- Hospice
- Annual leave
- Employee discount
13d
IT Desktop Support
Axiom Technologies —Leeds
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Support Assistant
ID Logistics & Transport Ltd —Leeds
- £27,000 - £32,000 a year
- Full-time
- Azure
- Warehouse experience
- IT
Quick apply
2d
Technical Specialist Remote Support
Agfa —Leeds
- Hybrid work
- Oracle
- Customer service
- Windows
IT and Digital Support Technician
The Prince of Wales Hospice —Pontefract
- £29,339 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Application Support Associate
Zuno Tech Group —Leeds
- Full-time
- SQL
- AWS
- Software development
- Annual leave
12d
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Linux
- Free parking
Senior IT Support Engineer
Simpson Associates —York
- Azure
- Windows
- Continuous improvement
Quick apply
Level 3 Support Analyst - AI Specialist
Anaplan —York
- Azure
- Engineering
- English
Quick apply
8d
IT Service Desk
FalconSmartIT —Leeds
- Leadership
Quick apply
Graduate Level 3 Support Analyst
Anaplan —York
- Engineering
- Data analysis skills
- English
Quick apply
IT Helpdesk Engineer - Experienced
777 Networks —Leeds
- £28,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Work from home
Quick apply
5d
IT Service Desk Technician
Walker Morris LLP —Leeds
- £27,146 a year
- 8 hour shift
- IT
- Automotive diagnostics
- Annual leave
IT Service Desk Analyst
Maples Group - Legal Services —Leeds
- Windows
- Microsoft Office
- SQL
- Health & wellbeing programme
- Life insurance
Customer Support Technician
BigChange —Leeds
- Customer service
- No degree
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
5d
IT Client User Experience Engineer
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Scripting
- IT
Ecommerce Technical Support Lead
Bettys & Taylors Group —Harrogate
- £33,500 a year
- Full-time
- Bakery
- IT
- Employee discount
8d
Customer Support Specialist
M3EU —Leeds
- Full-time
- Hybrid work
- Communication skills
- Time management
Quick apply

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IT Support Technician

Pavers -
York

Quick apply

Job details

Full-time
1 day ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Operating systems
Customer service
Windows
IT support
Scripting
IT
PowerShell
Information Technology

Full job description

We have an opportunity for an IT Support Technician to join our IT Service Desk department. This is a busy and fast paced environment, with new challenges and opportunities to learn and grow, occurring on an almost daily basis.

This role is offered as a full-time permanent opportunity, and is based at our York Head Office, Northminster Business Park. You will be required to do some rotational weekend working (1 in 4 - time in Lieu given – this does not need to be on-site).

Our Service Desk team support the whole business, Head Office, Warehouse and our ever-growing estate of Retail Stores. As part of the team, you’ll be part of the first line support for Infrastructure & Systems queries and at times will travel to our stores (pool car provided if you drive) across the UK and Ireland to assist in new store installations and configuration while working alongside our shop opening teams. Due to the spread of our Store network a driver’s licence is desirable.

You will work closely with all areas of the business, delivering day-to-day support to numerous colleagues, ensuring day-to-day operations continue. You need to have strong interpersonal skills, with a can-do attitude and enjoy aiding colleagues who aren’t as confident working with technology.

Let’s see what else is in it for you:

Competitive salary depending on experience
Generous Colleague Discount
Discretionary Annual Bonus scheme
Free onsite parking at York Head Office
Death In Service Benefit
Holiday Entitlement (Increases with service)
Company Contribution Pension
Access to RetailTRUST (Wellbeing & Financial Support)
Access to the Pavers Foundation: employee-led grant application and charitable giving scheme
Access to wider training and development opportunities through Pavers Academy

Snapshot of your duties as an IT Support Technician

Providing high level, quality and timely support to retail, head office and warehouse personnel in line with KPIs and SLAs.
Act as the first point of contact for retail support, including EPOS, Back Office, Tablets and associated store infrastructure.
Build strong relationships with end users and members of the IT team.
Provide a spontaneous and quick resolution to incidents or service requests within internal SLAs.
Maintain the help desk including incidents, faults, service levels and response, trends, resolutions.
Escalate incidents to the IT Service Desk Manager and other IT team members where appropriate.
Supporting the shop opening team, scheduling, provisioning and undertaking new EPOS/Back Office installations.
To supply, commission, upgrade and configure Hardware & Software as directed by the IT Service Desk Manager.
Document and maintain settings and configurations.
Support internal compliance including maintaining Software License Management, PCI Compliance and Asset Management.
Carry out duties in accordance with Company and IT Policy and Procedures, contribute to improving and determining standards.

What you’ll need to be an IT Support Technician

Previous IT Support experience or hold an IT related degree (Essential)
Troubleshooting, diagnostic or IT support skills (Essential)
Experience installing operating systems (Essential)
Worked with ticketing systems (Desirable)
Windows Server administration skills including server tasks & command prompts (Desirable)
Experience with scripting e.g. PowerShell (Desirable)
Have customer service experience, with the ability to build rapport easily (Desirable)
Driver’s license (Desirable)

The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all.

Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership.

From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal.

We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people.

We were delighted to receive recognition as a 3* Employer with ‘World Class’ levels of workplace engagement and the ‘2nd Best Retailer to Work For’ by Best Companies in November 2024. At Pavers, we attribute the talents, passion, and dedication of our colleagues as the reasons for our success.

If you have any questions regarding the role or encounter any issues with your application, please contact us by emailing [email protected]

Quick apply

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