Senior solution architect Work, Jobs in Hurworth, Dur (with Salaries)

Senior Solution Architect / ITSM Engineer
Netstratum —Middlesbrough
- Full-time
- JavaScript
- Scripting
- APIs
Power Platform Solutions Architect
razorblue Careers —Stockton-on-Tees
- £55,000 - £60,000 a year
- Hybrid work
- Azure
- Mentoring
- AI
- Life insurance
Quick apply
12d
Principal Architect
Renaissance Learning EMEA APAC —Houghton le Spring
- Hybrid work
- Travel
- APIs
- School
- Employee assistance programme
- Employee discount
Solutions Architect
Waterstons —Durham
- £72,000 - £82,000 a year
- Hybrid work
- Azure
- Business development
- Employee assistance programme
- Sick pay
Civil & Structural Engineer
Addison —Middlesbrough
- AutoCAD
- Engineering

I want to receive the latest job alerts for senior solution architect in hurworth, dur

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior solution architect jobs near hurworth, dur

Senior Solution Architect / ITSM Engineer

Netstratum -
Middlesbrough

Apply Now

Job details

Full-time

Qualifications

Jira
ITIL Certification
ITIL
JavaScript
REST
Scripting
APIs
ServiceNow

Full job description

Job ID

042026/04

Work Experience

5+ years

Job Type

Full Time

Job Location

Middlesbrough, UK

Base Salary

As per Industry Standards

Job Description

Netstratum is seeking a highly experienced ITSM professional with deep expertise to lead the design, configuration, and implementation of our service management platform. This role will play a critical part in replacing our existing system, Cherwell Service Management, and ensuring a smooth migration while optimizing workflows and service delivery. This is not a support/admin role—we are looking for someone who can architect, implement, and transform ITSM processes at scale.

Key Responsibilities

Platform Implementation & Architecture: Platform Implementation & Architecture, lead end-to-end implementation and optimization of ITSM platforms, design scalable ITSM workflows aligned with ITIL best practices, configure advanced automation using workflows, business rules, and triggers, and build and optimize service catalogs and self-service portals
CMDB & Asset Management: Design and implement CMDB structure (CI classes, relationships), manage asset lifecycle and integrations with discovery tools, establish data governance and maintenance processes.
Integrations & Automation: Integrate ITSM platforms with third-party systems (e.g., identity providers, monitoring tools), utilize APIs, webhooks, and automation for system interoperability, develop custom solutions where needed (light scripting/logic)
Stakeholder Collaboration: Work with IT, operations, and business teams to define requirements, translate business needs into technical workflows, provide guidance on ITSM best practices and platform capabilities

Required Qualifications

5+ years of hands-on experience with ITSM platforms
Proven experience implementing ITSM in a mid-to-large enterprise environment
Deep expertise in Workflow automation, Business rules & triggers, SLA and approval configurations and Service catalog design
Experience designing and managing CMDB and asset management systems
Familiarity with REST APIs, integrations, and automation tools
Strong understanding of ITIL frameworks

Preferred Qualifications

ITIL certification (Foundation or higher)
Experience with other ITSM platforms (e.g., ServiceNow, Jira Service Management)
Basic scripting knowledge (JavaScript or similar)
Experience leading ITSM transformation projects

What Success Looks Like

Highly automated, scalable workflows
Clean, well-structured CMDB
Improved service delivery and user experience

Apply Now

Refine Your Search

senior solution architect jobs in hurworth, dur

Senior Solution Architect / ITSM Engineer

Power Platform Solutions Architect

Principal Architect

Solutions Architect

Civil & Structural Engineer

I want to receive the latest job alerts for senior solution architect in hurworth, dur

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected