Structures manager Work, Jobs in Huyton, Msy (with Salaries)

Senior Customer Service Manager
TeamGround Global Solutions Ltd —Liverpool
- £47,125.88 - £65,542.21 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Flexitime
Quick apply
2d
Group Operations Manager
Out Lane Social —Leyland
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Travel
- Free parking
- Store discount
Quick apply
3d
Shift Station Manager
Network Rail —Liverpool
- £43,588 a year
- Full-time
- Management
- Customer service
- IT
- Annual leave
- Employee discount
1d
Leisure and Golf General Manager
The Beeches Golf —Ollerton
- £40,000 - £50,000 a year
- Full-time
- Management
- Social media management
- Travel
Quick apply
10d
Store Manager
Lidl —Liverpool
- £46,000 - £66,000 a year
- Full-time
- Communication skills
- Time management
- Store discount
- Employee discount
10d
General Manager
Rudy's Pizza —Liverpool
- £40,000 a year
- Full-time
- Employee discount
Quick apply
Corporate Events Manager
Brabners —Liverpool
- Weekend availability
- Hybrid work
- Project management
- Communication skills
- Annual leave
- Life insurance
Lead Delivery Manager - DCX
The Very Group —Liverpool
- Full-time
- Hybrid work
- Agile
- Leadership
- Employee discount
Quick apply
3d
Frontline Manager (FLM)
PepsiCo —Skelmersdale
- 12 hour shift
- Organisational skills
- Communication skills
General Manager - Cluster
The Dixie Dean Hotel —Liverpool
- Full-time
- Maintenance
- Hotel
Quick apply
Esposito's Hospitality Leader
Esposito's —Liverpool
- £13.65 an hour
- Full-time
- Hospitality
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
1h
Paid Media Manager
Right at Home UK —Liverpool
- £40,000 - £46,000 a year
- Full-time
- Hybrid work
- Travel
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
10d
Managing Director
Oliver Valves —Knutsford
- Customer service
- IT
Partnership Director
Equans —Winsford
- Up to £95,000 a year
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
CRM & Lifecycle Manager
Hovia —Liverpool
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
5d
Recruitment Team Manager
Acero Construction Ltd —Chorley
- £40,000 - £45,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Gym membership
Quick apply
Project Manager
Amentum —Liverpool
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Employee assistance programme
1d
Workshop Manager
FOW Car Supermarket —Winsford
- £50,000 a year
- Full-time
- Management
- In-person
- Automotive diagnostics
- Free parking
- Health & wellbeing programme
Quick apply
PPC Lead
Armstrong B2B —Chester
- £40,000 - £50,000 a year
- Full-time
- Management
- Social media management
- Presentation skills
- Gym membership
- Sick pay
Quick apply
Event Delivery Manager
BDO —Liverpool
- Full-time
- Organisational skills
- IT
- Leadership

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Senior Customer Service Manager

TeamGround Global Solutions Ltd
Liverpool

Quick apply

Job details

Permanent | Full-time
£47,125.88 - £65,542.21 a year
2 days ago

Benefits

Health & wellbeing programme
Employee mentoring programme
Flexitime
Company pension
Free fitness classes

Qualifications

Management
Customer service
English
Supervising experience
Leadership
Communication skills

Full job description

About the Role:
Liverpool is a city built on connection, communication, and strong service culture—and at TeamGround Global Solutions Ltd, we bring that same energy into customer experience operations. We support fast-growing businesses by delivering structured, high-quality customer service solutions that feel personal, responsive, and reliable. We believe customer service is not just a support function—it is a core driver of business success.

We are looking for a Senior Customer Service Manager who can take full ownership of our customer operations function in Liverpool. This is not a routine management role—you will define service standards, lead performance strategy, and shape how our teams deliver exceptional customer experiences. You will act as the bridge between leadership, frontline teams, and customers, ensuring every interaction meets a high standard of quality and efficiency.

Why Work With Us?

The Environment:
We operate in a modern, professional workspace in Liverpool’s business district, designed for collaboration, focus, and performance. We value structure, clarity, and a supportive working culture where leaders are empowered to make real decisions.

Leadership Ownership:
You will have full responsibility for customer service performance and team leadership from day one. We trust senior managers to lead, not just supervise.

Operational Excellence Focus:
We care about doing things properly. You will have the tools and autonomy to build processes, improve KPIs, and shape customer experience strategy.

Growth Opportunity:
This role is designed for progression. Successful candidates can move into Head of Operations or Director-level positions as the company expands.

Key Responsibilities:

Customer Operations Leadership:
Oversee all customer service activity, ensuring consistent quality, efficiency, and professionalism across the team.

Performance & KPI Management:
Track, analyse, and improve key performance indicators such as response time, resolution rate, and customer satisfaction.

Team Leadership & Development:
Lead, coach, and support customer service staff. Conduct performance reviews and build a strong, accountable team culture.

Process Improvement:
Identify inefficiencies in workflows and implement scalable improvements to enhance service delivery.

Escalation Management:
Act as the final point of escalation for complex customer issues, ensuring timely and effective resolution.

Stakeholder Communication:
Work closely with internal teams and leadership to align customer service operations with business goals.

What We Are Looking For:

Experience:
5+ years in customer service, contact centre, or customer operations roles, including at least 2+ years in a senior or managerial position.

Leadership Ability:
Proven experience managing teams, improving performance, and driving accountability in a structured environment.

Operational Mindset:
Strong understanding of KPIs, service delivery frameworks, and process optimisation.

Communication Skills:
Clear, confident communicator who can handle escalations and present performance insights to leadership.

Problem-Solving Approach:
Ability to remain calm under pressure and make practical, data-informed decisions.

Mindset:
You are structured, proactive, and focused on building systems that scale—not just managing day-to-day tasks.

Pay: £47,125.88-£65,542.21 per year

Benefits:

Company pension
Employee mentoring programme
Flexitime
Free fitness classes
Health & wellbeing programme

Work Location: Hybrid remote in Liverpool L3

Quick apply

Refine Your Search

structures manager jobs in huyton, msy

Senior Customer Service Manager

Group Operations Manager

Shift Station Manager

Leisure and Golf General Manager

Store Manager

General Manager

Corporate Events Manager

Lead Delivery Manager - DCX

Frontline Manager (FLM)

General Manager - Cluster

Esposito's Hospitality Leader

Paid Media Manager

Managing Director

Partnership Director

CRM & Lifecycle Manager

Recruitment Team Manager

Project Manager

Workshop Manager

PPC Lead

Event Delivery Manager

I want to receive the latest job alerts for structures manager in huyton, msy

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