Helpdesk manager Work, Jobs in Ilford, Gtl (with Salaries)

Helpdesk Support Officer
Civic Recruitment Limited —Redbridge
- Administrative experience
- IT
Quick apply
10d
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
13d
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
10d
HELPDESK TEAM LEADER/MEMBER
Riviera Networks —Wickford North
- £26,000 - £36,000 a year
- Full-time
- CRM software
- Azure
- Management
Quick apply
13d
Helpdesk Operations Administrator (Interact)
BidvestNoonan —Swords, County Dublin
- Full-time
- No degree
- Communication skills
Quick apply
People Assistant
Pinnacle Group —Chelmsford
- £25,000 - £26,000 a year
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
Guest Services Manager
Rapport —London
- £53,000 - £55,000 a year
- Full-time
- Hospitality
- Employee assistance programme
6d
Workplace Ambassador
NAB-Jones Lang LaSalle Services —London
- Full-time
- In-person
Quick apply
Business Support Administrator
Equans —Barbican
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Helpdesk Administrator - Shifts
Equans —Chelmsford
- 12 hour shift
- Customer service
- Annual leave
- Employee assistance programme
Communication and Information Systems Desk Officer (CIS DO)
The Council of Reserve Forces' and Cadets' Association —London
- £30,740 a year
- Full-time
- Travel
- Organisational skills
- IT
Quick apply
7d
Site Manager
Equans —Waltham Forest
- Full-time
- Team management
- Leadership
- School
- Annual leave
- Employee assistance programme
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
5d
IT Support Specialist - London
Legora —London
- Full-time
6d
Operations Duty Manager
NAA-Jones Lang LaSalle Resources —London
- Part-time
- In-person
Quick apply
9d
Precious Metals Assistant
HSBC Global Services Limited —London
- Full-time
- Analysis skills
- Communication skills
13d
Helpdesk Administrator
CBRE Local UK —London
Senior Administrative Support Assistant
GB Maintenance Solutions Ltd —London
- £25,600 - £29,950 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Customer Service Manager
Michael Page —London
- £55,000 - £65,000 a year
- Customer service
- Master's degree
- Organisational skills
2d
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing

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Helpdesk Support Officer

Civic Recruitment Limited
Redbridge

Quick apply

Job details

Fixed term contract
10 days ago

Qualifications

Administrative experience
IT

Full job description

3-month contract position with a local authority

Summary

This is a 3-month contract position with a local authority, serving as the first point of contact for all facilities-related queries. The role is crucial for ensuring the efficient coordination, tracking, and resolution of maintenance and service requests across the Council’s estate. It supports the delivery of high-quality Facilities Management services by maintaining accurate records, coordinating contractors, and delivering excellent customer service in a fast-paced environment.

Responsibilities

Serve as the initial contact for clients, contractors, and stakeholders regarding facilities requests.
Log, track, and manage all service requests (emergency and non-emergency) using the CAFM (Civica) system.
Assess and prioritise incoming queries, determining appropriate actions.
Coordinate works with contractors and internal teams to ensure timely completion.
Monitor job progress and proactively follow up on outstanding tasks.
Escalate delays, risks, or service failures to relevant managers.

Requirements:

Essential Experience Required

At least 2 years of experience in an administrative or data input role.
Experience managing high volumes of requests in a fast-paced environment.
Experience using IT systems and databases (CAFM/Civica).

Essential Qualifications Required

GCSEs (or equivalent), including English and Maths.

Additional Information

Working hours: 36 hours per week.
Location: 255 - 259 High Road, Ilford, Greater London, IG1 1NN, United Kingdom.
We operate on a bi-weekly schedule.
The role closes on 13th June 2026, apply ASAP.

To act as the first point of contact for all facilities-related queries, ensuring the efficient coordination, tracking, and resolution of maintenance and service requests across the Council’s estate

Quick apply

Refine Your Search

helpdesk manager jobs in ilford, gtl

Helpdesk Support Officer

Customer Experience Manager

Digital Systems Manager

HELPDESK TEAM LEADER/MEMBER

Helpdesk Operations Administrator (Interact)

People Assistant

Guest Services Manager

Workplace Ambassador

Business Support Administrator

Helpdesk Administrator - Shifts

Communication and Information Systems Desk Officer (CIS DO)

Site Manager

IT Service Desk Manager

IT Support Specialist - London

Operations Duty Manager

Precious Metals Assistant

Helpdesk Administrator

Senior Administrative Support Assistant

Customer Service Manager

Helpdesk Administrator

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3-month contract position with a local authority

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