Customer care manager Work, Jobs in Ilfracombe, Dev (with Salaries)

Customer Relations Manager
Crystal Care Collection —Braunton
- £40,000 a year
- Weekend availability
- Sales
- In-person
- Communication skills
Quick apply
5d
Sales Coordinator / Team Leader
APS Packaging Limited —Bideford
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Sick pay
Quick apply
6d
Deputy Manager
Halfords —Barnstaple
- £31,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Assistant Manager
Wickes —Barnstaple
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
Assistant Restaurant Manager
Quince Honey Farm —South Molton
- From £14.50 an hour
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Store discount
Quick apply
12d
Manager, Customer Regulatory Support
Cytiva —Braunton
- Full-time
- Engineering
- English
- Bachelor's degree
- Annual leave
Management Opportunities - Bideford & Surrounding Area
Morrisons —Bideford
- Hospitality
- Team management
- Employee discount
Quick apply

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Customer Relations Manager

Crystal Care Collection -
Braunton

Quick apply

Job details

Permanent | Full-time
£40,000 a year
5 days ago

Qualifications

Sales
Communication skills

Full job description

Who are we?

Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team.

Your job role will be based in Parsons Ridge in Braunton, Devon which is well under construction and will be opening in February 2027.

We will ensure that every team member is offered the opportunity to develop their skills and to progress if desired. We believe that caring, compassionate people can find a rewarding career in helping others and that it is our duty to help and encourage them to do so.

The Role:

Crystal Care Collection is delighted to announce an exciting opportunity for an experienced Customer Relations Manager to join our team at Weavedale Gardens. As we continue to expand and innovate in the Care sector, we’re seeking an individual who is passionate about promoting our services, enhancing brand visibility and fostering strong relationships with our target audience.

Key Responsibilities:

Keep an updated mailing list of potential customers and regularly engage them through newsletters and digital marketing platforms.
Elevate the care home’s profile using social media, care home reviews, and by sharing stories with the PR team.
Generate quality enquiries through community engagement, build a robust network of professional contacts, and maintain regular communication.
Support the local community by hosting events at the home and attending local events to promote the care home.
Ensure showrooms reflect the luxurious home environment by keeping them available and presentable.
Serve as the main contact for all new potential residents and their families during show rounds, offering guidance and support. Train team members to confidently conduct home tours during weekends and evenings.
Foster positive and trusting relationships with enquiries by understanding their needs and addressing any concerns.
Nurture each enquiry from initial contact to final decision, ensuring the CRM system is updated and provides a detailed overview of the customer journey.
Use a Marketing Plan to demonstrate support for achieving occupancy targets.
Respond to all enquiries promptly, manage the central enquiry inbox and phone, and train team members to uphold high standards of call handling.
Support the conversion of respite residents by maintaining relationships and contact with residents and their families.

Who are we looking for?

The successful Customer Relations Manager will have effective communication and exceptional interpersonal skills. It’s essential to build professional relationships with prospective residents, families, suppliers, and professionals. Teamwork is crucial, with members aligning with and supporting the company’s values of compassion, thoughtfulness, integrity, and excellence at all times.

Are you someone who thrives in a fast-paced environment, is eager to take on new challenges, and has a track record of delivering results? If you’re ready to make a meaningful impact and contribute to the success of our mission in providing exceptional care, we encourage you to apply for this exciting opportunity with Crystal Care Collection. £40,000 per annum.

Hours of work: Monday to Friday, 09:00-17:00, which equates to 40 hours per week.

Place of work: Parsons Ridge, Braunton, Devon.

Pay: £40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in ilfracombe, dev

Customer Relations Manager

Sales Coordinator / Team Leader

Deputy Manager

Assistant Manager

Assistant Restaurant Manager

Manager, Customer Regulatory Support

Management Opportunities - Bideford & Surrounding Area

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