Head of customer service Work, Jobs in Ilkley, Wyk (with Salaries)

Assistant Manager
Vitello Lounge —Ilkley
- £33,200 - £37,000 a year
- Overtime
- Hospitality
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
Golf Relations Manager
Clubhouse Sports Media Ltd —Bradford
- £27,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
11d
Head of Fleet
West Yorkshire Combined Authority —Leeds
- £79,576 a year
- Full-time
Assistant Manager
Loungers —Ilkley
- £33,200 - £37,000 a year
- Overtime
- Hospitality
- Casual dining restaurant
- Restaurant experience
- Employee discount
10d
Head of Ecommerce
North Yorkshire Council —Wakefield
- £76,999 a year
- Hybrid work
9d
Revenue Operations Manager
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
- Employee assistance programme
Quick apply
12d
Service Team Resource Planner
Brass Monkey Health —Wetherby
- £30,000 - £32,500 a year
- Full-time
- CRM software
- Administrative experience
- Electrical experience
Quick apply
Planning Manager
Yorkshire Water —Bradford
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- PMP
- Driving
- Contracts
- Annual leave
- Flexible schedule
Customer Service & Planning Manager
Grease Guru Ltd —Leeds
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
Quick apply
13d
Assistant Director of Repairs and Maintenance
Accent Group Ltd —Bradford
- £90,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee discount
8d
Head Of Sales
Chippindale Plant & Sales —Leeds
- £64,999 - £65,000 a year
- Hybrid work
- Sales
- Mentoring
- Construction experience
Quick apply
Event Manager
Baba Ganoush - Dining by Matthew Hyde Ltd —Wetherby
- From £35,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
- Free parking
- Annual leave
Quick apply
5d
Head of Finance Service Improvement
Leeds City Council —Leeds
- £41,700 - £77,020 a year
- Weekend availability
- Hybrid work
- Management
- Leadership
12d
PA to Divisional Director
BarrattDevelopments —Leeds
- Microsoft Powerpoint
- English
- Microsoft Office
13d
Customer Service Adviser - Money
Skipton Building Society —Skipton
- £24,750 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
1d
Management Trainee
Schuh —Leeds
- Full-time
- Management
- Customer service
- Supervising experience
- Relocation assistance
- Employee assistance programme
General Manager
Bannatyne —Leeds
- £50,000 a year
- Weekend availability
- Team management
- Leadership
- Annual leave
- Employee assistance programme
5d
Customer Service Supervisor
TOG24 —Heckmondwike
- £28,000 - £30,000 a year
- Temporary
- Management
- English
- Supervising experience
- Annual leave
- Work from home
Quick apply
9d
Senior Compliance Policy Consultant
Skipton Building Society —Skipton
- £48,000 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
Photographer & Videographer, Floorplanner, D.E.A
NicheCom —Halifax
- £25,000 - £35,000 a year
- Full-time
- Customer service
- Driving
- Office experience
- Free parking
Quick apply

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Assistant Manager

Vitello Lounge -
Ilkley

Quick apply

Job details

Full-time
£33,200 - £37,000 a year

Benefits

Employee discount

Qualifications

Hospitality
Assistant manager experience
Restaurant experience

Full job description

£33,200 to £37,000 per year + Bonus + Tips

We're hiring a full-time Assistant Manager to support the team at Vitello Lounge. Part of Loungers,proudly named Casual Dining Group of the Year 2026. With competitive salary,plus bonus,paid overtime and real progression opportunities,this is a great next step for an experienced hospitality assistant manager,deputy manager,or supervisor.

About the Assistant Manager Role

Lounges are pretty special places,and what makes them so special is the brilliant people who run them.

As Assistant Manager you'll be right at the heart of Vitello Lounge supporting your General Manager,looking after your team,and making sure every customer leaves happy. If you love hospitality,care about the people around you,and take pride in doing the small things brilliantly,you'll fit right in.

We're a growing hospitality brand across England and Wales with over 300 sites and plenty of opportunity to grow with us. This could be the start of something really good.

What's in it For You?

Competitive base salary + bonus + overtime
Permanent full-time role; 48-hour contract (40-hour contract option available)
Overtime pay for every hour worked
Achievable bonus scheme,paid twice a year
Tips shared equally across the team,based on hours worked
Free meal on every shift no matter the length
Christmas and Boxing Day off
Genuine career development with our in-house training courses and ‘Step-Up’ to General Manager/Head Chef development programmes
50% discount on food and drinks from day one. Including alcohol across all our brands (Lounge,Cosy Club,& Brightside) from day one
No uniform policy
The most talked-about staff party in hospitality — Loungefest!
Long service awards – Vouchers/Extra money
Early access to your pay with Stream
Emotional and practical support via the Licensed Trade Charity

What You’ll Do

Lead a variety of shifts (opens/closes/weekends) — from pre-shift briefings and delegating to your team,always engaging and motivating the team throughout
Coach your team through regular and honest feedback,creating a place people genuinely want to work
Understand rotas,stock,labour,KPIs (NPS,sales,gross profit) — and know how to support your General Manager when things aren't where they should be
Handle escalated customer complaints with confidence and good judgement,and maintain allergen and food safety standards across the team
Support recruitment of new starters and help them feel set up to succeed from day one
Be a visible,welcoming host on the floor and help build your Lounges reputation as the go-to spot in the local community

What You'll Bring

A people person who leads by example on the floor and isn't afraid to roll up their sleeves
Confident running a shift end-to-end,from pre-shift briefs to cash management and customer complaints
A natural host who helps create the warm,welcoming atmosphere that makes{account name}feel like a home from home
Community-minded; you get to know your regulars,your neighbours,and what makes Stroud tick
Experience in restaurants,bars,cafés or coffee shops as a Supervisor,Deputy or Assistant Manager

Ready to Apply?

We want to work with kind people so if you want to work hard,have fun and be part of the Loungers ride,we'd love to have you. Click the link to apply and we look forward to chatting with you! Want to find out more? Check out our socials at @TheLounges

Quick apply

Refine Your Search

head of customer service jobs in ilkley, wyk

Assistant Manager

Golf Relations Manager

Head of Fleet

Assistant Manager

Head of Ecommerce

Revenue Operations Manager

Service Team Resource Planner

Planning Manager

Customer Service & Planning Manager

Assistant Director of Repairs and Maintenance

Head Of Sales

Event Manager

Head of Finance Service Improvement

PA to Divisional Director

Customer Service Adviser - Money

Management Trainee

General Manager

Customer Service Supervisor

Senior Compliance Policy Consultant

Photographer & Videographer, Floorplanner, D.E.A

I want to receive the latest job alerts for head of customer service in ilkley, wyk

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