Customer relations manager Work, Jobs in Ilminster, Som (with Salaries)

Customer Relations Manager
Crystal Care Group —Crewkerne
- £40,000 a year
- Weekend availability
- Communication skills
Account Manager
Sykes Holiday Cottages —Lyme Regis
- £25,000 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Operations Manager
EMED Group —Shepton Mallet
- £36,000 a year
- Weekend availability
- Management
- Data analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Customer Service Officer
Leonardo UK Ltd —Yeovil
- £44,000 - £50,000 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Flexible schedule
- Referral programme
8d
Prevention Team Leader
Somerset Council —Taunton
- £41,771 - £46,142 a year
- Weekend availability
- English
- Annual leave
Regional People Advisor (HR)
Kaefer UK & Ireland —Bridgwater
- £10,000 - £100,000 a year
- Full-time
- Driving
- Human resources
- Data entry
Quick apply
Secretary/Office Manager part time - 25 hours
R J McHardy Ltd —Ilminster
- From £14 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
Quick apply
9d
Employee Relations Partner-6 month fixed term contract
Muller Group —Manchester
- Full-time
- Travel
- Communication skills
- Employee discount
- Bereavement leave
Quality Inspector
Gooch & Housego Ilminster & St. Asaph —Ilminster
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Referral programme
Quick apply
Optical Worker
Gooch & Housego Ilminster & St. Asaph —Ilminster
- Full-time
- Referral programme
Quick apply
Senior Operations Manager - Fashion Ecommerce / Retail
Glassworks London —Wilton
- Full-time
Quick apply
Production Manager
Thales —Templecombe
- Full-time
- Annual leave
- Employee discount
CNC Setter/Operator
Parker Hannifin Corporation —Crewkerne
- Full-time
- Communication skills
Advanced Diagnostic Systems UK Manager
Leonardo UK Ltd —Yeovil
- £59,000 - £67,000 a year
- Full-time
- Hybrid work
- Leadership
- Flexible schedule
- Referral programme
3d
CNC Programmer/Setter
Parker Hannifin Corporation —Crewkerne
- Full-time
Maritime Advisor
UK Hydrographic Office —Taunton
- £32,420 - £38,173 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Mentoring
9d
Driver
Bako group —Cullompton
- £42,332 a year
- Monday to Friday
- Employee assistance programme
- Employee discount
Laundry Assistant
St Monica Trust —Cote
- £13.45 an hour
- Part-time
- Customer service
Customer and Trading Manager - Nightshift
Sainsbury's —Taunton
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
5d

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Customer Relations Manager

Crystal Care Group
Crewkerne

Apply Now

Job details

Full-time
£40,000 a year

Qualifications

Communication skills

Full job description

£40,000 per annum

Weavedale Gardens (Crewkerne)

Who are we?

Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team.

Your job role will be based in Weavedale Gardens in Crewkerne, Somerset which is well under construction and will be opening in February 2027.

We will ensure that every team member is offered the opportunity to develop their skills and to progress if desired. We believe that caring, compassionate people can find a rewarding career in helping others and that it is our duty to help and encourage them to do so.

The Role:

Crystal Care Collection is delighted to announce an exciting opportunity for an experienced Customer Relations Manager to join our team at Weavedale Gardens. As we continue to expand and innovate in the Care sector, we’re seeking an individual who is passionate about promoting our services, enhancing brand visibility and fostering strong relationships with our target audience.

Key Responsibilities:

Keep an updated mailing list of potential customers and regularly engage them through newsletters and digital marketing platforms.
Elevate the care home’s profile using social media, care home reviews, and by sharing stories with the PR team.
Generate quality enquiries through community engagement, build a robust network of professional contacts, and maintain regular communication.
Support the local community by hosting events at the home and attending local events to promote the care home.
Ensure showrooms reflect the luxurious home environment by keeping them available and presentable.
Serve as the main contact for all new potential residents and their families during show rounds, offering guidance and support. Train team members to confidently conduct home tours during weekends and evenings.
Foster positive and trusting relationships with enquiries by understanding their needs and addressing any concerns.
Nurture each enquiry from initial contact to final decision, ensuring the CRM system is updated and provides a detailed overview of the customer journey.
Use a Marketing Plan to demonstrate support for achieving occupancy targets.
Respond to all enquiries promptly, manage the central enquiry inbox and phone, and train team members to uphold high standards of call handling.
Support the conversion of respite residents by maintaining relationships and contact with residents and their families.

Who are we looking for?

The successful Customer Relations Manager will have effective communication and exceptional interpersonal skills. It’s essential to build professional relationships with prospective residents, families, suppliers, and professionals. Teamwork is crucial, with members aligning with and supporting the company’s values of compassion, thoughtfulness, integrity, and excellence at all times.

Are you someone who thrives in a fast-paced environment, is eager to take on new challenges, and has a track record of delivering results? If you’re ready to make a meaningful impact and contribute to the success of our mission in providing exceptional care, we encourage you to apply for this exciting opportunity with Crystal Care Collection. £40,000 per annum.

Hours of work: Monday to Friday, 09:00-17:00, which equates to 40 hours per week.

Place of work: Weavedale Gardens, Crewkerne, Somerset.

Simply apply online https://crystalcarecollection.co.uk/ or email [email protected]

Apply Now

Refine Your Search

customer relations manager jobs in ilminster, som

Customer Relations Manager

Account Manager

Operations Manager

Customer Service Officer

Prevention Team Leader

Regional People Advisor (HR)

Secretary/Office Manager part time - 25 hours

Employee Relations Partner-6 month fixed term contract

Quality Inspector

Optical Worker

Senior Operations Manager - Fashion Ecommerce / Retail

Production Manager

CNC Setter/Operator

Advanced Diagnostic Systems UK Manager

CNC Programmer/Setter

Maritime Advisor

Driver

Laundry Assistant

Customer and Trading Manager - Nightshift

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