Senior customer service Work, Jobs in Immingham, Lin (with Salaries)

Interpreting Coordinator
AA Global Language Services Ltd —Kingston upon Hull
- £23,132.20 a year
- Weekend availability
- Microsoft Word
- Computer literacy
- Continuous improvement
- Health & wellbeing programme
Quick apply
Receptionist - Yorkshire and The Humber Probation Service - North and North East Lincolnshire - Full-Time
HM Prison & Probation Service —Grimsby
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
Senior Customer Service Advisor
Redline motor services —Cleethorpes
- £25,000 - £28,000 a year
- Full-time
- Cleaning
- In-person
- Cash handling
- Employee discount
Quick apply
5h
Online Sales Advisor
CarSupermarket.com —Hessle
- £30,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
7d
Operational Support Officer
HM Courts & Tribunal Service —Kingston upon Hull
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
14d
Assistant Manager
Boots —Grimsby
- Weekend availability
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
General Manager Louth (Northfields)
DS Smith —Louth
- Full-time
- Continuous improvement
- Manufacturing
- Leadership
- Employee assistance programme
- Life insurance
13d
Dry Ice Delivery Driver
Nippon Gases —Immingham
- Overtime
- Customer service
- Communication skills
- Employee assistance programme
- Gym membership
Place Planning Specialist
North Lincolnshire Council —Scunthorpe
- £47,181 - £51,356 a year
- Full-time
- Leadership
- Communication skills
- Relocation assistance
- Annual leave
Breeding Unit Manager
Lincolnshire Pork Co Ltd —Normanby
- £50,000 a year
- Weekend availability
- Bakery
- Team management
- In-person
- Annual leave
- Employee discount
Quick apply
1d
Internal Sales
SR Electrical Wholesalers Ltd —Grimsby
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Retail Assistant Manager
Farmfoods —Kingston upon Hull
- £31,449.60 - £33,948.94 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
7d
Head of Sector Sales - Defence
ARCO Limited —Kingston upon Hull
- Remote
- Contracts
- Leadership
- Employee assistance programme
- Employee discount
Lettings Manager - Estate Agency
Reeds Rains —Grimsby
- Full-time
- Customer service
- Business development
- Organisational skills
4d
Senior General Haulage Planner
GBA Logistics —Scunthorpe
- £40,000 a year
- Full-time
- Analysis skills
- Team management
- Leadership
- Sick pay
Quick apply
12d
Senior Commercial Manager
Sewell Group —Kingston upon Hull
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Employee discount
Quick apply
11d
Vocational Manager
Acis Group —Scunthorpe
- £40,775.14 a year
- Full-time
- Inventory control
- Customer service
- Engineering
- Annual leave
- Employee assistance programme
Quick apply
Deputy Store Manager - Hull - New Store
JYSK —Kingston upon Hull
- Full-time
- Customer service
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Office Manager
Saint Augustine Webster Catholic Voluntary Academy —Scunthorpe
- £24,272 - £26,756 a year
- Call to connect
- Administrative experience
- Team management
- Communication skills
- Employee assistance programme
IT Solutions Presales Engineer
HBP Group —Scunthorpe
- £43,000 - £48,000 a year
- Full-time
- Azure
- Customer service
- Presentation skills
Quick apply

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senior customer service jobs near immingham, lin

Interpreting Coordinator

AA Global Language Services Ltd -
Kingston upon Hull

Quick apply

Job details

Permanent | Full-time
£23,132.20 a year

Benefits

Health & wellbeing programme
Company events

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Microsoft Office Suite
Technical support
Continuous improvement
Staff training
Computer skills
Customer support
Communication skills

Full job description

Company values & culture:

At Aa Global we pride ourselves in the delivery of high-end customer service to all of our clients and customers in the interpreting and translation industry. We invest in our people, so they invest in our business, which is shown through our success and continuous growth for over 30 years. Our values of being thorough, transparent, efficient, technical, flexible and personal, support everything we do in the business and that’s why we live and breathe them every day in work!

Expectations:

The Interpreter Services Coordinator is expected to provide a professional, reliable and customer-focused service to both clients and interpreters. The role requires excellent communication, organisation and attention to detail, with the ability to manage a varied workload in a fast-paced environment.

The successful candidate will work collaboratively, complete tasks accurately, resolve routine issues confidently, escalate concerns when appropriate, and contribute to the delivery of a high-quality interpreting service while following company policies and procedures.

Main Duties:

· Provide a professional and responsive service to clients and interpreters via telephone, email and other communication channels.

· Manage and coordinate face-to-face and remote interpreting bookings, ensuring services are allocated to suitable interpreters.

· Respond to client and interpreter enquiries promptly, resolving routine issues and escalating more complex matters where appropriate.

· Support the onboarding of new interpreters by providing guidance on company systems, processes and expectations.

· Act as a first point of contact for interpreter platform and basic technical queries.

· Carry out routine checks of interpreter performance, booking completion and operational reports, escalating any concerns to the appropriate manager.

· Assist in maintaining interpreter records and completing quality and administrative tasks accurately.

· Help communicate important updates and information to interpreters, promoting engagement and best practice.

· Work collaboratively with colleagues to support the smooth delivery of interpreting services.

· Ensure all work is completed in line with company policies, procedures and data protection requirements.

· Participate in training and contribute to the continuous improvement of the service.

· Be available for on-call duties on a rota basis, which may include some weekends and evening work.

Experience, qualifications and skills required for this role:

· Experience in customer service or working in a call centre

· Computer literate in Microsoft Office suite, as well as have the ability to learn new software

· Excellent oral and written communication skills

· Pro-active and self-motivated individual who can work calmly under pressure

· Capable of handling a high number of calls and working in a fast-paced environment

· A team player

· Target driven

· Knowledge of other languages

Progression path:

The progression that can be followed from this role would be to take on job duties and responsibilities that are at a level of “Senior” which is at Employee Level 2.

Job Types: Full-time, Permanent

Pay: £23,132.20 per year

Benefits:

Company events
Health & wellbeing programme

Ability to commute/relocate:

Kingston upon Hull HU1 3SS: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

senior customer service jobs in immingham, lin

Interpreting Coordinator

Receptionist - Yorkshire and The Humber Probation Service - North and North East Lincolnshire - Full-Time

Senior Customer Service Advisor

Online Sales Advisor

Operational Support Officer

Assistant Manager

General Manager Louth (Northfields)

Dry Ice Delivery Driver

Place Planning Specialist

Breeding Unit Manager

Internal Sales

Retail Assistant Manager

Head of Sector Sales - Defence

Lettings Manager - Estate Agency

Senior General Haulage Planner

Senior Commercial Manager

Vocational Manager

Deputy Store Manager - Hull - New Store

Office Manager

IT Solutions Presales Engineer

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