Customer care specialist Work, Jobs in Ingatestone, Ess (with Salaries)

Customer Care Coordinator
Peabody —London
- £39,866 a year
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee discount
12d
Patient Support Executive
CREATE Fertility —London
- £30,784 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
7d
Cabin Fleet Administrator
Wernick Group Limited —Wickford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Rehabilitation Specialist
Nuffield Health —Chigwell
- Up to £30,497.59 a year
- Part-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership
Student Coordinator
HCRG Care Group —Writtle
- £28,000 a year
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
11h
Resident Liaison Officer
Peabody —London
- £44,060 a year
- Customer service
- Microsoft Office
- Organisational skills
3d
Customer Care Specialist
Prima —London
- Hybrid work
- Customer service
- Care experience
- Data entry
Quick apply
Customer Care Officer
United Infrastructure —Brentwood
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Customer Onboarding Specialist
QuantumLoopAI —London
- £26,500 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
Quick apply
Customer Engagement Specialist
Wurth UK Ltd —Erith
- £35,000 - £40,000 a year
- Microsoft Excel
- Sales
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
Reservations Agent (Maternity Cover)
Still Life Global —London
- £13.33 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
Quick apply
10d
Rehbilitation Specialist
Nuffield Health —Romford
- Up to £28,830 a year
- Part-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership
Tesco Colleague - Chelmsford Interchange Express
Tesco UK —Writtle
- £13.28 - £14.55 an hour
- Part-time
- School
12h
Tesco Colleague - Springfield Rd Superstore
Tesco UK —Chelmsford
- £13.28 - £14.55 an hour
- Part-time
12h
Community Paediatric Nurse
Cera Care —Basildon
- £31 - £32 an hour
- Night shift
- Communication skills
- Annual leave
- Employee assistance programme
Senior Specialist, Workday Finance
Kyriba —London
- £67,900 - £85,900 a year
- Full-time
Case Officer
General Pharmaceutical Council —London
- £31,613 - £36,698 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
3d
Head of Claims
ClaimSorted —London
- £150,000 - £200,000 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
Customer Care Manager
One Retail Group —London
- Hybrid work
- Customer service
- Continuous improvement
- AI

I want to receive the latest job alerts for customer care specialist in ingatestone, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Care Coordinator

Peabody -
London

Apply Now

Job details

Fixed term contract
£39,866 a year
12 days ago

Benefits

Annual leave
Company pension
Employee discount
Paid volunteer time

Qualifications

Driving Licence
Customer service
Organisational skills
IT
Communication skills

Full job description

Our Vacancy

Our Vacancy

Customer Care Coordinator

Location: Field-based across London and surrounding areas (regular travel required)

We’re looking for a Customer Care Coordinator to join our Investment team and play a key role in delivering an outstanding customer experience across our new homes portfolio.

This is a highly customer-facing, field-based role, where you’ll be out in the region supporting residents through their journey - from pre-construction to move-in and beyond - ensuring any defects or issues are resolved smoothly and professionally.

You’ll be the face of our service, working closely with customers, contractors and internal teams to ensure homes are delivered to a high standard and our residents feel supported every step of the way.

This is a fixed term contract until 31st March 2027.

About the role

Your day might include visiting customers in their homes, carrying out snagging inspections, coordinating defect resolutions with contractors, and supporting customers through their move-in experience.

Carry out pre- and post-handover inspections, including snagging and defect identification
Act as a key point of contact for customers, managing queries and resolving issues
Coordinate defect resolution with contractors and internal teams
Deliver home demonstrations and support customers through the move-in process
Maintain accurate records across systems and ensure all updates are logged correctly
Build strong relationships with stakeholders across delivery, construction and customer care teams
Proactively identify and resolve issues to ensure high customer satisfaction

What you’ll bring

You’re a confident, customer-focused professional who enjoys working on-site and building relationships. You’re organised, proactive and comfortable managing a varied workload across multiple locations.

We would like you to have:

Experience in customer care, defects resolution, aftercare or repairs (housing, construction or property environment)
Strong communication and stakeholder management skills
Ability to manage customer expectations and resolve issues effectively
A proactive, solutions-focused approach
Good IT skills, including experience using systems to track and manage cases
Strong organisational skills, with the ability to manage your own diary and workload

Essential:

Full, clean UK driving licence
Access to a car and willingness to travel regularly

Desirable:

Knowledge of construction or development processes
Experience within housing or new build environments

Why join us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

We’re committed to building organisational resilience that protects our people, communities and services.

What We Offer

30 days annual leave, plus bank holidays
Two paid volunteering days each year
Flexible benefits scheme and employee discount portal
Life assurance at 4x your salary
Up to 10% pension contribution

What to expect from our recruitment process

We’re committed to a fair, inclusive, and transparent recruitment process.

The selection process will consist of two stages: an initial video interview, followed by a second-stage interview for successful candidates. Final interviews are planned to take place on the 29th July 2026.

Please read before you apply

You must have the right to work in the UK; we are unable to provide visa sponsorship.
We reserve the right to close this advert early if we receive a high volume of suitable applications.
This is a fixed term contract until 31st March 2027.

Please apply by submitting an anonymised CV and a short statement outlining how your expertise aligns with the requirements of the Customer Care Coordinator role.

If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Jo Shorey at [email protected]

Apply Now

Refine Your Search

customer care specialist jobs in ingatestone, ess

Customer Care Coordinator

Patient Support Executive

Cabin Fleet Administrator

Rehabilitation Specialist

Student Coordinator

Resident Liaison Officer

Customer Care Specialist

Customer Care Officer

Customer Onboarding Specialist

Customer Engagement Specialist

EUC Engineer

Reservations Agent (Maternity Cover)

Rehbilitation Specialist

Tesco Colleague - Chelmsford Interchange Express

Tesco Colleague - Springfield Rd Superstore

Community Paediatric Nurse

Senior Specialist, Workday Finance

Case Officer

Head of Claims

Customer Care Manager

I want to receive the latest job alerts for customer care specialist in ingatestone, ess

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected