Customer experience verifications Work, Jobs in Inshes, Hld (with Salaries)

Client Care Advisor
IVC —Inshes
- Up to £27,000 a year
- Full-time
- Front desk
- Communication skills
- Annual leave
- Employee discount
9h
Head Client Care Advisor
IVC —Inshes
- Up to £29,000 a year
- 8 hour shift
- Hospitality
- Management
- Front desk
- Annual leave
- Employee discount
9h
Veterinary Receptionist/Stable Assistant
IVC —Inverness
- Up to £5,635.50 a year
- Part-time
- Front desk
- Communication skills
- Annual leave
- Employee discount
Shop and Cafe Supervisor
White River Trading —Tomatin
- £28,500 a year
- Weekend availability
- Serving
- Hospitality
- Computer literacy
- Free parking
- Employee discount
Quick apply
11d
Electrical Test and Inspection Engineer
PHS Group —Inverness
- £43,865 - £52,322 a year
- Overtime
- Computer literacy
- Electrical experience
- Computer skills
- Employee discount
Electrical Test and Inspection Engineer
PHSGroup —Inverness
- £43,865 - £52,322 a year
- Overtime
- Computer literacy
- Electrical experience
- Computer skills
- Employee discount
Senior Wastewater Modeller
AECOM —Inverness
- Full-time
- Hybrid work
- Engineering
- Business development
- No degree

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Head Client Care Advisor
IVC —Inshes
Managing incoming calls, emails, and appointment bookings. We welcome applications from candidates with strong backgrounds in customer service, administration,…
Up to £29,000 a year
9h

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Client Care Advisor

IVC -
Inshes

Apply Now

Job details

Permanent | Full-time
Up to £27,000 a year
9 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Customer communication
Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Patient appointment coordination
Client communication
Appointment booking and call handling
Client services
Front desk
Veterinary appointment scheduling
Customer interaction
Multidisciplinary collaboration
Patient record updating
Communication skills

Full job description

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

We are seeking an organised, personable Receptionist to join our team at Inshes Vets on a full-time permanent basis.

You will join a supportive team where compassion, collaboration, and exceptional patient and client care are at the heart of everything we do. In return, contribute to a positive workplace culture, and build a rewarding career alongside people who share your passion for animal welfare.

How You’ll Make a Difference

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.

You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

Working Pattern

Monday to Friday 0800 - 1700, 0900 - 1800, 10.30 - 1930 and one in five Saturdays 9 - 1

Key Responsibilities

Welcoming clients and their pets with warmth, professionalism, and empathy
Managing incoming calls, emails, and appointment bookings
Delivering outstanding customer service and resolving client enquiries confidently and professionally
Maintaining accurate client records, patient histories, and financial information
Promoting our Pet Health Club

You Might Be a Great Fit If...

You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:

Excellent communication skills and a professional, welcoming manner

Experience in a customer-facing role, with a strong focus on service and attention to detail

The ability to manage multiple tasks effectively in a busy environment

A collaborative approach and willingness to support colleagues

A proactive attitude, with openness to feedback and learning

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:

A key client-facing role within a supportive and collaborative practice team

Clear career pathways with progression opportunities within client care and practice leadership roles

Ongoing learning and development supported by experienced colleagues and practice teams

A values-led culture focused on care, community and continuous improvement

What We Offer Our Team

6.6 weeks' annual leave plus your birthday off

Increasing holiday allowance based on length of service

Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay

Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work salary sacrifice schemes, subject to eligibility criteria

Learning and development opportunities via the inspiring vet care Academy

Pension scheme

Discounted veterinary care

Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

Up to £27,000 per annum

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

customer experience verifications jobs in inshes, hld

Client Care Advisor

Head Client Care Advisor

Veterinary Receptionist/Stable Assistant

Shop and Cafe Supervisor

Electrical Test and Inspection Engineer

Electrical Test and Inspection Engineer

Senior Wastewater Modeller

More jobs to discover

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