Guest experience leader Work, Jobs in Invergordon, Hld (with Salaries)

Front of House Assistant
Bannatyne —Inverness
- £12.71 an hour
- Weekend availability
- Bar
- Organisational skills
- Front desk
- Annual leave
- Employee assistance programme
Cluster HR Executive (Maternity Cover)
Lighthouse Hotel Management —Inverness-shire
- £30,000 a year
- Full-time
- Hospitality
- Research
- Hotel
- Employee discount
Quick apply
8d
Front of House Team Leader
Lauders —Inverness
- Up to £13.16 an hour
- Full-time
- Bar
- Guest services
- Employee discount
Quick apply
14d
Food & Beverage Supervisor
The Carnegie Club at Skibo Castle —Dornoch
- £33,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Annual leave
- Sick pay
Quick apply
Team Member - Guest Experience Lead
KFC Inverness - Milburn Road —Inverness
- Up to £12.21 an hour
- Full-time
- Employee discount
4d
Maintenance Assistant
Mercure Inverness —Inverness
- £13.90 an hour
- Full-time
- Customer service
- Hotel
- Computer skills
- Free parking
- Employee assistance programme
Quick apply
2d
Receptionist / 1789 - The King`s Highway, Inverness
J D Wetherspoon plc —Inverness
- £12.81 an hour
- Full-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
2d
Assistant Manager - Inverness
KFC Scotland —Inverness
- £32,000 - £35,000 a year
- Full-time
- Restaurant management
- Training & development
- Restaurant
- Employee discount
2d
Duty Manager - based in Food & Beverage - No Live In Available
Golf View Hotel & Spa —Nairn
- Full-time
- Hotel
- Employee assistance programme
Quick apply
5d
Hotel Duty Manager
Premier Inn —Inverness
- Up to £13.86 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
7d
Assistant Restaurant General Manager
KFC —Inverness
- £32,000 - £35,000 a year
- Full-time
- Restaurant management
- Training & development
- Restaurant
- Employee assistance programme
- Employee discount
2d
Bar staff / 1789 - The King`s Highway, Inverness
J D Wetherspoon plc —Inverness
- £12.81 an hour
- Part-time
- Serving
- Bar
- Customer service
- Annual leave
- Employee discount
2d
Kitchen staff / 1789 - The King`s Highway, Inverness
J D Wetherspoon plc —Inverness
- £12.91 an hour
- Weekend availability
- Bar
- Customer service
- No experience needed
- Annual leave
- Employee discount
2d

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guest experience leader jobs near invergordon, hld

Front of House Assistant

Bannatyne -
Inverness

Apply Now

Job details

Permanent
£12.71 an hour

Benefits

Annual leave
Employee assistance programme
Gym membership
Flexible schedule

Qualifications

Guest relations
Client engagement
Appointment booking and call handling
Organisational skills
Front desk
Customer interaction

Full job description

Front of House Assistant

Location

Inverness

Department:

Front of House / Reception

Job type:

Permanent

Salary:

£10,574

Job ref:

085250

Published:

26 days ago

Job Title : Front of House Assistant
Hours : 16 per week
Rate of Pay : £12.71 per hour
Location : Inverness

Do you have a warm personality and natural skill for organisation? Are you passionate about wellness and exceptional customer service? Bannatyne, a leader in the health and wellness, is looking for a welcoming and efficient Front of House Assistant to join our team. If you’re ready to create a lasting first impression and ensure a seamless experience for our guests, we want to hear from you!

Our Perks:
B-Fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.

A typical day in the life of a Front of House Assistant:
Greet and welcome guests with a friendly and professional demeanour.
Dealing with emails, phone calls and face to face queries.
Prepare and serve a variety of beverages and light snacks efficiently (If your site has a cafe bar)
Manage spa bookings and appointments, ensuring a smooth scheduling process.
Handle guest inquiries providing information about spa services, treatments and products.
Process payments and manage the reception area efficiently.
Assist with the promotion of spa services, special offers and retail products.
Ensure the reception area is clean, tidy and inviting at all times.
Coordinate with Spa Therapists and other staff to ensure seamless service delivery.
Ensure all visitors to the site are logged correctly including contractors and guest passes.
Undertake all relevant training required for the role.

What we are looking for:
Have strong interpersonal and communications skills and a customer focused attitude.
A genuine passion for health, wellness and customer service.
Excellent organisational skills and multitasking abilities.
The ability to establish rapport, build trust and demonstrate credibility.
Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.

It would be desirable if you had proven experience in a receptionist or customer service role, preferably in the hospitality industry. It would also be beneficial if you were proficient in using booking systems and basic computer skills.

Why Bannatyne?
Bannatyne is synonymous with excellence in the health and wellness industry. As a Front of House Assistant, you’ll be the first point of contact for our guests, setting the tone for their entire experience. You’ll work in a serene environment, surrounded by a team dedicated to making a difference in people’s lives.

Ready to be the face of Bannatyne and create memorable experiences for our guests? Apply now and join our welcoming team

Join us at Bannatyne, where your friendly smile and exceptional service will make a lasting impact!

Apply Now

Refine Your Search

guest experience leader jobs in invergordon, hld

Front of House Assistant

Cluster HR Executive (Maternity Cover)

Front of House Team Leader

Food & Beverage Supervisor

Team Member - Guest Experience Lead

Maintenance Assistant

Receptionist / 1789 - The King`s Highway, Inverness

Assistant Manager - Inverness

Duty Manager - based in Food & Beverage - No Live In Available

Hotel Duty Manager

Assistant Restaurant General Manager

Bar staff / 1789 - The King`s Highway, Inverness

Kitchen staff / 1789 - The King`s Highway, Inverness

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