Customer experience manager Work, Jobs in Inverness, Sct (with Salaries)

Customer Experience Manager
Dunelm —Inverness
- Weekend availability
- Management
20h
Team Leader
TK Maxx —Inverness
- Full-time
- Employee discount
13d
General Manager
Autovision Scotland Ltd —Inverness
- £50,000 - £100,000 a year
- Full-time
- Management
- Sales
- In-person
- Employee discount
Quick apply
Retail Sales Advisor - Inverness
Oak Furnitureland —Inverness
- £42,000 - £45,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Graduate Management Trainee - Inverness / Elgin
Enterprise Mobility —Inverness
- Full-time
- Sales
- Customer service
- Bachelor's degree
Customer Service Agent
Northgate Vehicle Hire —Inverness
- £28,734 a year
- Monday to Friday
- Customer service
- Employee discount
Quick apply
16h
Customer Experience Manager
Sainsbury's —Nairn
- From £32,700 a year
- Management
- Leadership
- Employee discount
9d
Supply Chain Manager
SSE —Inverness
- £50,100 - £75,100 a year
- Full-time
- No degree
- Contracts
- Communication skills
- Employee discount
- Gym membership
9d
Duty Manager
LKQ Corporation —Inverness
- Full-time
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
12d
General Manager
Hollywoodbowlgroup —Inverness
- Up to £45,000 a year
- Weekend availability
- Hospitality
- Employee discount
Mobile Roaming Officer Relief
ASEL —Inverness
- £13.50 an hour
- School
- Employee assistance programme
- Employee discount
Relief Assistant Manager (Events)
High Life Highland —Inverness
- £17.91 an hour
- Remote
- IT
- Employee assistance programme
6d
Senior Business Change Manager
SSE —Inverness
- Customer service
- Employee discount
13d
Trainee Occupational Health Advisor
Optima Health —Inverness
- £36,000 - £38,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Paid training
- Annual leave
9d
Project Management opportunities
SSE —Inverness
- £50,100 - £87,100 a year
- Full-time
- Contracts
- Communication skills
- Employee discount
- Gym membership
13d
Change Communication Manager
SSE —Inverness
- Customer service
- Communication skills
- Employee discount
13d
Sales - Supervisor
New Look —Inverness
- Part-time
- Microsoft Word
- Communication skills
1d
Twilight Manager - Inverness
Morrisons —Inverness
- Hospitality
- Team management
- Employee discount
Quick apply
Area Sales Manager
Carrier —Inverness
- £34,500 - £69,500 a year
- Full-time
- Remote
- Microsoft Office
- Communication skills
Relief Bar Staff
High Life Highland —Inverness
- £14.12 an hour
- Weekend availability
- Bar
- IT
8d

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Customer Experience Manager

Dunelm -
Inverness

Apply Now

Job details

Permanent
20 hours ago

Qualifications

Management

Full job description

Overview

We have a fantastic opportunity to join as Deputy Manager (Customer Experience Coach) to work in our Inverness Dunelm Store. As a Coach you will looking after all stock processes and commercial activities in the store you are based in but also deputise for the Store Manager (Store Coach) in their absence.

Find your happy place:

Our colleagues are our foundations; a wonderful team of people at the heart of our stores. With customer focus the number one priority, our Sales Assistants and Management teams are the first point of call for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression.

As a Deputy Store Coach you will be responsible for commercially driving the store forward through strong stock controls and product availability, planning and execution of campaigns and most important of all, ensuring our customers receive an amazing shopping experience.

What you'll be doing

Trading the store to ensure strong sales growth through the completion of key weekly activities such as merchandising the store and ensuring campaigns are completed within timescales provided
Ensuring customers have a great shopping experience through product recovery and updated POS and pricing
Engrain stock routines into all colleagues to ensure high stock integrity and warehouse procedures
Lead by example and create an excellent culture and working environment for your team through great colleague engagement
Manage a team of around 30 colleagues and direct line management of 3 Team Leaders who all oversee certain instore departments/areas
Assist the Store Coach day-to-day and take full responsibility for all aspects of running a successful store in their absence

What we'll look for in you

Previous management experience, preferably in a retail environment where you’ve needed to be commercially driven and taken a hands-on approach in day to day activity
Part time working days can be flexible but ideally working on Monday, Friday and Saturday or Sunday.
Demonstrate a proven background in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards
A passion for stock management
A passion for delighting your customers by ensuring an unrivalled shopping experience
A team-orientated person, able to communicate effectively and build high performing and highly engaged teams

Apply Now

Refine Your Search

customer experience manager jobs in inverness, sct

Customer Experience Manager

Team Leader

General Manager

Retail Sales Advisor - Inverness

Graduate Management Trainee - Inverness / Elgin

Customer Service Agent

Customer Experience Manager

Supply Chain Manager

Duty Manager

General Manager

Mobile Roaming Officer Relief

Relief Assistant Manager (Events)

Senior Business Change Manager

Trainee Occupational Health Advisor

Project Management opportunities

Change Communication Manager

Sales - Supervisor

Twilight Manager - Inverness

Area Sales Manager

Relief Bar Staff

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