Customer engagement manager Work, Jobs in Inverurie, Abd (with Salaries)

Customer Engagement Manager
Public Sector Resourcing —Aberdeen
- Full-time
- Hybrid work
- Communication skills
- Annual leave
10d
Community Enforcement Officer
Caledonian Enforcement Solutions —Aberdeen
- £13.50 an hour
- 8 hour shift
- Customer service
- Driving
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
6d
Country Sales Manager
NOV Inc. —Inverurie
- Full-time
- Management
- Sales
- Engineering
Key Account Manager
Swagelok Scotland —Aberdeen
- From £45,000 a year
- Full-time
- Sales
- Driving
- Life insurance
Quick apply
12d
Environmental and Planning Manager
Equans —Aberdeen
- Full-time
- Hybrid work
- Management
- Organisational skills
- Annual leave
- Employee assistance programme
Operations Manager
First Response Group —Aberdeen
- £38,000 a year
- Full-time
- Front desk
- Communication skills
Quick apply
Event Manager - Volunteer
Jesus House Aberdeen —Aberdeen
- £15 - £20 an hour
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Project Manager
JamesFisher —Westhill and District
- Hybrid work
- Project management
- Travel
- Leadership
Change Manager (Portfolio)
SSE —Aberdeen
- £44,000 - £65,900 a year
- Full-time
- Project management
- IT
- Employee discount
- Gym membership
13d
Community Coordinator
RGU —Aberdeen
- £29,588 - £32,080 a year
- Customer service
- Word processing
- First Aid Certification
- Annual leave
8d
Assistant Manager
Starbucks —Blackburn
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Business Support Manager
Fairy Beauty —Aberdeen
- £37,500 - £42,500 a year
- Full-time
- CRM software
- Management
- Sales
Quick apply
Business Development Manager - Europe & Africa
NOV Inc. —Aberdeen
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Work from home
- Gym membership
Student Inclusion and Wellbeing Manager
RGU —Aberdeen
- £47,389 - £56,535 a year
- Weekend availability
- Administrative experience
- University
- No degree
- Annual leave
- Work from home
5d
Capacity and Capability Coordinator
Public Sector Resourcing —Aberdeen
- Full-time
- Analysis skills
- Continuous improvement
- Annual leave
8d
Hotel Manager
TravelodgeHotels —Aberdeen
- £40,000 a year
- Part-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
Business Development Manager
Redsquid Communications —Westhill and District
- Full-time
- Sales
- Presentation skills
- IT
Quick apply
Subcontracts Manager
Baker Hughes —Aberdeen
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Life insurance
Nordics Sales Manager
JamesFisher —Westhill and District
- Sales
- English
- Travel
12d
Project Quality Manager
Baker Hughes —Aberdeen
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Life insurance
13d

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Customer Engagement Manager

Public Sector Resourcing -
Aberdeen

Apply Now

Job details

Full-time
10 days ago

Benefits

Annual leave
Company pension

Qualifications

Product development
Communication skills

Full job description

Job Title: Customer Engagement Manager

Location: Aberdeen - Hybrid

Reporting to: Head of Local Energy Strategy

Number of Roles Available: 3

About the Role:
GBE Local exists to make local energy work to deliver real value and lasting benefit for communities and places across the country. The voice and needs of those communities aren't an input to our work: they are the foundation of it.

We are recruiting a small team of Customer Engagement Managers, who will be responsible for building the relationships, insight and evidence that keep everything GBE Local builds and delivers genuinely connected to the people it's meant to serve.

You will lead a small team responsible for GBE Local's engagement function, working across a wide landscape: community energy groups, local authorities, charities, businesses, developers, innovators, citizens and energy system leaders - designing qualitative and quantitative engagement programmes that reach the right people, capturing what you learn with rigour, and translating insight into better strategy, products and outcomes. You will work closely with colleagues across the organisation, making sure the needs of communities, including those at greatest risk of being left behind by the energy transition, are reflected in everything GBE Local builds and delivers.

Key Responsibilities:
Design and delivery of engagement programmes

Lead the development and implementation of customer engagement programmes to include community energy groups, local authorities, charities, SMEs, developers, energy sector, innovators, consumer organisations - and citizens.
Build and maintain trusted relationships across a diverse stakeholder landscape, ensuring voices from across regions, sectors and socioeconomic groups inform GBE Local’s work.
Embed dynamic processes to ensure qualitative insights are systematically captured, analysed, shared and actioned, feeding directly into GBE Local’s strategy, product development and monitoring and evaluation.
Translate qualitative and quantitative engagement findings into clear recommendations, options, and implications for decision makers across the organisation.
Embed just transition principles across GBE Local's engagement work, ensuring programmes actively reach communities at risk of being left behind by the energy transition and that their needs are reflected in investment and delivery decisions

Support for product and service development

Partner with teams across GBE Local to design and run bespoke engagement, co creation and user experience programmes for specific products, services, projects and delivery functions.
Contribute to the development of tools, methodologies and frameworks that strengthen evidence driven service design.
Manage programme plans, risks, supplier relationships and evaluation activities to ensure high quality delivery.
Work with Communications, External Affairs and Policy colleagues to ensure engagement is transparent, accessible and aligned with GBE’s broader narrative.

Qualifications and Experience:
Essential:

Strong, demonstrated track record in designing and delivering effective engagement programmes involving multiple stakeholder groups.
Deep expertise in engagement methods, including co design, participatory approaches, surveys and more novel methodologies.
Experience with stakeholder mapping and prioritisation
Outstanding facilitation and communication skills, with confidence leading high profile or complex sessions and relationships across varied audiences.
Clear understanding of the role of engagement in supporting a just transition.
Proven ability to translate customer insights into actionable recommendations for strategy, product development or policy.
Strong organisational, governance, risk management and stakeholder management skills.

Desirable:

Understanding of stakeholder mapping, insight generation tools and digital engagement platforms.
Postgraduate or equivalent qualification in qualitative research methods, participation, or social research.
Established networks within the local, public, community and adjacent energy sectors.
Experience with product development, innovation processes, and user experience methods.
Familiarity with local government, devolution and place based delivery structures.

What We Offer:

Competitive base salary
Performance-related bonus scheme
Excellent pension scheme
4x salary life assurance
Group income protection
38 days annual leave
Flexible working arrangements
Ongoing professional development and training
Supportive, inclusive working environment

How to Apply:
For further information please contact:
Caoimhe McCullagh
Principal Sourcing Specialist
[email protected]
[email protected]

Application Close Date: 30th July

Apply Now

Refine Your Search

customer engagement manager jobs in inverurie, abd

Customer Engagement Manager

Community Enforcement Officer

Country Sales Manager

Key Account Manager

Environmental and Planning Manager

Operations Manager

Event Manager - Volunteer

Project Manager

Change Manager (Portfolio)

Community Coordinator

Assistant Manager

Business Support Manager

Business Development Manager - Europe & Africa

Student Inclusion and Wellbeing Manager

Capacity and Capability Coordinator

Hotel Manager

Business Development Manager

Subcontracts Manager

Nordics Sales Manager

Project Quality Manager

I want to receive the latest job alerts for customer engagement manager in inverurie, abd

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