Customer success manager Work, Jobs in Ipswich, Eng (with Salaries)

Commercial Activation & Merchandising Manager
OCS Group —Gainsborough
- Monday to Friday
- Remote
- Sales
- Merchandising
Quick apply
8d
Head of Customer Growth
Fred. Olsen Travel —Ipswich
- Monday to Friday
- Sales
- Customer service
- Hotel
- Employee discount
16h
Retail Manager
Salvation Army Trading Co. Ltd. —Ipswich
- £36,467 a year
- Full-time
- Customer service
10d
Assistant Store Manager - Ipswich *New Store Opening*
Oak Furnitureland —Ipswich
- £47,000 - £51,723 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
12d
Business Development Manager
Fleetmaxx Solutions —Ipswich
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
1d
Area Sales Manager
Dawsongroup —Ipswich
- Full-time
- Remote
- Sales
- Travel
Quick apply
Deputy Manager
Iceland —Ipswich
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Team Leader
Card Factory —Ipswich
- £13 an hour
- Leadership
Graduate Management Trainee - Ipswich / Bury St Edmunds
Enterprise Mobility —Ipswich
- Full-time
- Sales
- Customer service
- Bachelor's degree
Area Manager - On the Bench Ipswich/Colchester Area
Booker Group —Ipswich
- IT
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
8d
Parts Advisor
Drive Motor Retail Ltd —Ipswich
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
- Store discount
- Employee discount
Quick apply
14d
Operations Manager
Morrisons —Ipswich
- Leadership
- Employee discount
Quick apply
14d
Field Sales Consultant
Bionic Services Ltd —Ipswich
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Senior Business Development Manager
WTW —Ipswich
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
New Business Manager - Affinity Partnerships
Arc Legal —Colchester
- Remote
- Travel
- Communication skills
- Negotiation
- Annual leave
New Business Manager - Affinity Partnerships
AmTrust International —Colchester
- Remote
- Travel
- Communication skills
- Negotiation
- Annual leave
Technical Sales Manager (East)
Ajax Systems —Ipswich
- Full-time
- Hybrid work
- Communication skills
Quick apply
Graduate Management Trainee - Colchester / Clacton / Braintree
Enterprise Mobility —Colchester
- Full-time
- Sales
- Customer service
- Bachelor's degree
Market Street Manager
Morrisons —Melton
- Hospitality
- Team management
- Free parking
- Employee discount
Quick apply
11d
Key Account Manager
IQVIA —Colchester
- Full-time
- Hybrid work
- Sales
- No degree
- Negotiation
- Annual leave
- Employee discount

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Commercial Activation & Merchandising Manager

OCS Group -
Gainsborough

Quick apply

Job details

Permanent
8 days ago

Qualifications

Sales
Merchandising

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Days of Working: Monday to Friday - 8am - 4pm - flexibility required upon business needs and Business travel.

Role Purpose

To drive measurable sales uplift across Angel Hill Food Co. sites through disciplined promotional execution, strong merchandising standards, supplier-funded activation and structured point-of-sale training. The role owns the national promotions calendar and ensures that activity is commercially effective, operationally simple and consistently delivered across sites.

Key Responsibilities

Commercial Activation:

Build and manage a structured annual promotions calendar aligned to sector trading patterns.
Secure and coordinate supplier-funded activations and sponsorship agreements.
Plan and deploy seasonal and tactical campaigns that drive incremental revenue.
Ensure all promotional activity has clear commercial objectives and defined measurement criteria.

Merchandising & Field Execution:

Visit sites to audit merchandising standards and point-of-sale execution.
Implement clear visual standards for displays, promotional zones and impulse sales areas.
Coach site teams on sales techniques, upselling and effective use of POS materials.
Oversee production and distribution of POS kits to ensure timely, consistent deployment.

Performance & Measurement:

Track and report sales uplift from each campaign and activation.
Analyse product performance, average transaction value and conversion trends.
Identify high-performing sites and replicate successful practices.
Monitor supplier return on investment and promotional effectiveness

Promotion Process Optimisation:

Simplify and standardise the promotion planning process.
Reduce labour input, duplication and operational complexity.
Improve forecast accuracy and stock alignment to minimise waste.
Create repeatable toolkits that allow sites to execute promotions with minimal overhead.

KPIs & Performance Measures:

% uplift in sales from promotional activity
Increase in average transaction value
Incremental revenue generated from supplier-funded campaigns
Promotion compliance rate across the portfolio
Reduction in promotional labour hours per site
Reduction in stock waste linked to promotional activity
Delivery of agreed annual promotional income targets

Reporting Line:

Reports to: Director of Catering, Angel Hill Food Co.

Works closely with: Site Managers, Operations Teams, Procurement and OCS Group Marketing for brand compliance and asset production support.

Profile

Proven experience in retail merchandising, field activation or foodservice commercial roles
Strong understanding of impulse sales and consumer behaviour in catering environments
Comfortable analysing performance data and translating insight into action
Able to operate in site environments and influence frontline teams

Success in the First 12 Months:

National promotion calendar embedded and operational
Measurable uplift achieved from structured POS activity
Supplier funding agreements in place
Promotion execution consistent across priority sites
Clear reporting framework established and reviewed quarterly

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

customer success manager jobs in ipswich, eng

Commercial Activation & Merchandising Manager

Head of Customer Growth

Retail Manager

Assistant Store Manager - Ipswich New Store Opening

Business Development Manager

Area Sales Manager

Deputy Manager

Team Leader

Graduate Management Trainee - Ipswich / Bury St Edmunds

Area Manager - On the Bench Ipswich/Colchester Area

Parts Advisor

Operations Manager

Field Sales Consultant

Senior Business Development Manager

New Business Manager - Affinity Partnerships

New Business Manager - Affinity Partnerships

Technical Sales Manager (East)

Graduate Management Trainee - Colchester / Clacton / Braintree

Market Street Manager

Key Account Manager

I want to receive the latest job alerts for customer success manager in ipswich, eng

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