Customer service representative Work, Jobs in Ipswich Ip3 (with Salaries)

Customer Care Administrator
Anchor Safety LLP —Great Blakenham
- £26,500 - £27,500 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Employee discount
Quick apply
13d
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Service Advisor - Service
Ardent Hire Solutions —Ipswich
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Store discount
Quick apply
8d
Customer Services Coordinator
Samskip —Ipswich
- Hybrid work
- English
- Communication skills
- Free parking
Customer Service Advisor
IT Fleet Automotive Limited —East Bergholt
- £28,300 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
7d
Customer Service Coordinator
Samskip Multimodal B.V —Ipswich
- £25,000 - £27,500 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Free parking
Quick apply
Customer Service Advisor
Yorkshire Building Society —Ipswich
- £24,500 a year
7d
Customer Service Advisor
First Bus —Ipswich
- £27,000 a year
- Computer literacy
- Data entry
- Employee assistance programme
8d
Customer Service Coordinator
Eastern Concrete Ltd —Stowmarket
- Up to £35,000 a year
- Full-time
- Microsoft Outlook
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Customer Service Advisor - Reception
Eastern Education Group —Bury St. Edmunds
- £24,570 - £25,401 a year
- Full-time
- Front desk
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
6h
Call Centre Agent/Personal Move Assistant
Spicerhaart —Colchester
- £26,000 - £27,000 a year
- Full-time
- Customer service
- Data entry
- Typing
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Customer and Operational Services Coordinator
DFDS UK & Ireland —Felixstowe
- £25,000 - £29,000 a year
- 8 hour shift
- Travel
- Employee assistance programme
- Employee discount
Quick apply
12d
Customer Service/Sales Expert
Travis Perkins —Colchester
- Weekend availability
- Employee discount
12d
Customer Service Advisor (Fixed Term Contract - 6 Months)
GFM Clear Communications Ltd —Colchester
- £10.85 - £12.71 an hour
- 8 hour shift
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Customer Services Assistant
Huws Gray Group —Diss
- Communication skills
- Annual leave
- Employee discount

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Customer Service Advisor - Remote
WNS Global Services —Ipswich
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CITY ELECTRICAL FACTORS LTD —Ipswich
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3d

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Customer Care Administrator

Anchor Safety LLP
Great Blakenham

Quick apply

Job details

Full-time
£26,500 - £27,500 a year
13 days ago

Benefits

Company pension
Employee discount
On-site parking

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Returns processing
Ticket management
Internal department liaison
Microsoft Office Suite
Complaint handling
B2B
Customer interaction
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE) and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE, has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

Primary Job Purpose

The overriding goal of the Customer Care Team is to contribute to an exceptional end-to-end Customer Experience for our valued business to business Customers.

As Customer Care Administrator you'll be part of a close-knit team, handling inbound Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Support – Provide efficient and friendly customer support via phone, email, web-chat or WhatsApp to address inquiries, concerns and issues and in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Order processing – processing customer orders, returns and exchanges accurately and in a timely manner
Issue resolution – Investigate and resolve customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Feedback Collection – Gather customer feedback via surveys and other channels . collating suggestions, feedback and concerns to achieve continuous improvement.
Administrative Tasks – handle administrative duties such as maintaining customer accounts and other administrative work. Maintain accurate and detailed records of customer interactions, inquiries and resolutions in a central system as well as managing tickets.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

IMPORTANT - APPLICATION PROCESS:

Please submit an up to date CV and brief covering note outlining briefly: how your background and experience meets our needs; your current and desired salary levels; and desired hours so that we can assess your application quickly.

CLOSING DATE FOR APPLICATIONS - 21 AUGUST 2026

Thank you.

Job Type: Full-time

Pay: £26,500.00-£27,500.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Application question(s):

Are you within daily commutable distance of Ipswich?

Experience:

B2B Customer Service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in ipswich ip3

Customer Care Administrator

Customer Service Advisor - Remote

Customer Service Advisor - Service

Customer Services Coordinator

Customer Service Advisor

Customer Service Coordinator

Customer Service Advisor

Customer Service Advisor

Customer Service Coordinator

Customer Service Advisor - Reception

Call Centre Agent/Personal Move Assistant

Customer and Operational Services Coordinator

Customer Service/Sales Expert

Customer Service Advisor (Fixed Term Contract - 6 Months)

Customer Services Assistant

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