Technical support Work, Jobs in Ipswich Ip5 (with Salaries)

Application Support Analyst
MultiFreight Limited —Ipswich
- £27,000 - £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
Quick apply
1d
IT Operations Support Analyst
OCS Group —Ipswich
- Monday to Friday
- Azure
- SharePoint
- Communication skills
Quick apply
IT Technician
Plan IT Consulting Ltd —Ipswich
- £26,000 - £29,000 a year
- Full-time
- Azure
- Microsoft Office
- Organisational skills
- Free parking
- Bereavement leave
Quick apply
Epos Systems Administrator
OCS Group —Ipswich
- Computer literacy
- Computer skills
- Communication skills
Quick apply
5d
IT Technician (Fixed Term 12 months)
Prettys Solicitors LLP —Ipswich
- £30,000 a year
- Temporary
- English
- In-person
- Communication skills
- Life insurance
Quick apply
6d
Software Helpdesk Support Analyst
enable.services —Ipswich
- From £24,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
Quick apply
6d
ICT Senior Service Desk Analyst
BUUK Infrastructure —Bury St. Edmunds
- From £37,704 a year
- Hybrid work
- Writing skills
- Mentoring
- Communication skills
Technical Support Officers - Green Space and Heritage
West Suffolk Council —West Suffolk
- £29,540 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
7d
IT Technician 0.4
COLCHESTER INSTITUTE —Colchester
- £10,343.42 - £10,505.04 a year
- Part-time
Quick apply
7d
Systems Officer
Colchester City Council —Colchester
- £29,943 - £36,738 a year
- Full-time
- Annual leave
- Employee discount
6d
IT Assistant
GCB Cocoa UK Ltd —Sudbury
- £28,000 - £32,000 a year
- Full-time
- No degree
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Service Desk Analyst
Care UK —Colchester
- Maintenance
- Training & development
Digital Friend Volunteer
Age Well East – Colchester —Clacton-on-Sea
Quick apply

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Sales Assistant
CITY ELECTRICAL FACTORS LTD —Ipswich
Be flexible in carrying out various tasks and activities to support the effective overall running of the branch including being in the stores, order picking,…
Up to £28,575 a year
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4d
Support Worker
Providing Care —Kesgrave
Full UK driving licence preferred. Providing Care Ltd supports looked-after young people aged 16-18 within Ofsted-regulated supported accommodation.
From £33,384 a year
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technical support jobs near ipswich ip5

Application Support Analyst

MultiFreight Limited
Ipswich

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
1 day ago

Qualifications

Technical troubleshooting
Accounting software
ERP software
Analysis skills
Software quality assurance
Organisational skills
Software testing
Customer support
Customer interaction
Application support
Communication skills

Full job description

To apply, please send your CV and a covering letter.

Application Support Analyst

Location: Ipswich, Suffolk
Salary: £27,000 – £30,000 depending on experience
Hours: Monday to Friday, 8:45am – 5:00pm

About MultiFreight
MultiFreight is one of the UK's leading providers of logistics software, helping freight forwarders, customs brokers and warehouse operators improve efficiency through our range of specialist software solutions. As we continue to grow and invest in the future of our products, we're looking for an enthusiastic Application Support Analyst to join our Customer Services Team.

The Role
This is an excellent opportunity for someone who enjoys solving problems, learning new software and delivering outstanding customer service. Working as part of our support team, you'll investigate customer queries, troubleshoot software issues and help customers get the very best from our applications. We're looking for someone who enjoys understanding how things work, takes ownership of problems and isn't afraid to dig a little deeper to find the right solution.

Key Responsibilities

Provide application support via telephone, email and Microsoft Teams.
Investigate and resolve customer software queries.
Take ownership of support cases through to resolution.
Work closely with colleagues to troubleshoot more complex issues.
Liaise with our Development team where software changes are required.
Help customers make the best use of our software.
Assist with software testing and quality assurance when required.

About You
You may already have experience in:

Application or Software Support
IT Helpdesk
Freight Forwarding or Customs
Warehouse Management
Customer Service within a software environment

You'll also have:

Excellent communication skills.
Strong troubleshooting and analytical abilities.
A positive, customer-focused attitude.
Good organisational skills.
A willingness to learn and develop.

Experience with business software, ERP or accounting systems would be an advantage, but is not essential.

Why Join MultiFreight?
You'll join a friendly and experienced team where you'll receive ongoing training, develop your technical knowledge and play an important role in supporting customers across our software portfolio. If you're looking for a varied role within a successful and growing software company, we'd love to hear from you.

To apply, please send your CV and a covering letter.

Pay: £27,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in ipswich ip5

Application Support Analyst

IT Operations Support Analyst

IT Technician

Epos Systems Administrator

IT Technician (Fixed Term 12 months)

Software Helpdesk Support Analyst

ICT Senior Service Desk Analyst

Technical Support Officers - Green Space and Heritage

IT Technician 0.4

Systems Officer

IT Assistant

Service Desk Analyst

Digital Friend Volunteer

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