Transport supervisor Work, Jobs in Jersey, Eng (with Salaries)

Airside Ramp Team Leader- Jersey Airport
Swissport International AG —Jersey
- Weekend availability
- Customer service
- English
- Microsoft Office

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Transport Administrator
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Managing inbound diary for all customers. Booking in collections for customers and completion of relevant paperwork. Booking in deliveries for customers.
£26,120 a year
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Airside Ramp Team Leader- Jersey Airport

Swissport International AG -
Jersey

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Job details

Permanent | Full-time

Qualifications

Driving Licence
Customer service
English
Microsoft Office
Organisational skills
Communication skills

Full job description

Overview:

Applicant MUST live on Jersey Island to apply

Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join us!

As a Swissport Airside Team Leader, you will play a vital role in our airport operation. You will motivate, engage and inspire staff to deliver the best possible service as well as maintain excellent relationships with customers and authorities.

Responsibilities:

Job Responsibilities

The following responsibilities are associated with this job role:

Supervise/allocate tasks including reporting absences and overtime.
Plan and deploy resource to ensure rosters meet customer and operational requirements
Develop an open feedback culture by managing the performance of employees and ensure workplace standards are maintained
Ensure compliance with all Swissport corporate safety and security procedures in order to meet/exceed regulatory standards deliver the desired customer service experience
Maintain up-to-date manuals and documentation as required
Build and maintain relationships with customers and Airport Authorities
Encourage consistency and collaboration by ensuring clear communication at all levels. This will include staff briefings, shift handover meetings, one-to-ones and completion of relevant reports
Ensure compliance with Swissports SOPs and policies
Ensure maximum efficiency in the operation of inbound and outbound flights
Resolve conflict and irregularities and take appropriate action
Responsible for maintenance of assigned equipment and materials
Contribute/assist with local emergency plans
Other duties as assigned

Qualifications:

QUALIFICATIONS AND COMPETENCIES

Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays)
Ability to speak and understand the English language
Ability to travel to the airport at times where public transport is not available
Ability to follow processes and procedures and apply flexible approach when required
Willingness to work in inclement weather
Able to work in a manual environment and lift up to 32kg throughout a shift if required.
Able to work as part of a team in a challenging environment
Previous experience working in an aviation environment is desired
Experience of leading teams
Excellent organisational and planning skills
Excellent oral and written communication skills
Proficient in Microsoft Office
A full driving licence

CAREER PROGRESSION

Satisfactory completion of three years continuous service typically
Attainment of competency in all basic, intermediate and advanced tasks and duties
Understanding and acceptance of the requirement to undertake additional duties and responsibilities associated with the seniority of this role
Demonstrating competent supervisory skills and / or attending the relevant supervisory skills course(s)
Further progression / promotion - subject to successful application to job vacancies arising

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Airside Ramp Team Leader- Jersey Airport

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