Pmo manager Work, Jobs in Johnstone, Rfw (with Salaries)

Customer Experience Specialist II
Thermo Fisher Scientific —Paisley
- Full-time
- Mentoring
- Communication skills
2d
PMO Analyst - TMO
Weir Group —Glasgow
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
4d
Project Controller (2-Year Fixed-Term Contract)
Natural Power —Glasgow
- £25,000 - £35,000 a year
- Microsoft Powerpoint
- Microsoft Word
- ERP systems
- Annual leave
- Employee assistance programme
15h
Service Delivery Manager (Scotland)
North —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
- Employee assistance programme
PMO Analyst
GAP Group —Glasgow
- Full-time
- Analysis skills
- Agile
Project Controller
Natural Power —Glasgow
- £25,000 - £35,000 a year
- Microsoft Powerpoint
- Microsoft Word
- ERP systems
- Annual leave
- Employee assistance programme
15h
Assistant Programme Manager
Gallifordtry —Glasgow
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Analysis skills
- Employee assistance programme
- Employee discount
Project Manager
JamesFisher —Inchinnan
- Engineering
- No degree
- Travel
Project Manager (Environment)
WSP —Glasgow
- Part-time
- Hybrid work
- Mentoring
- Contracts
- Budgeting
- Flexitime
- Work from home
Project Manager
M Group —Glasgow
- Management
- Engineering
- Project management
- Annual leave
- Employee assistance programme
AI Strategy and Governance Manager
Scottish Power —Glasgow
- From £55,200 a year
- Presentation skills
- Machine learning
- AI
- Annual leave
- Employee discount
11d
Project Manager
Chemify Ltd —Glasgow
- PMP
- English
- Continuous improvement
Quick apply
Principal Consultant - Programme Advisory - Scotland
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Project management
Associate Director - Project Planning
AECOM —Glasgow
- Full-time
- Hybrid work
- Sales
- Business development
- Continuous improvement
Managed Services - Delivery Manager
HSO Group B.V. —Glasgow
- DevOps
- Continuous improvement
- Organisational skills
Quick apply
14d
Apprentice Planner
Omexom UK —Scotland
- Construction experience
- Communication skills
- Time management
Associate Controls Analyst (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- PMP
- Engineering
- Master's degree
Project Controls Specialists (all levels) - Performance & Reporting
Turner & Townsend —Glasgow
- Full-time
- Travel
- Leadership
Quick apply
Senior Project Controls (Defence Infrastructure)
AECOM —Glasgow
- Full-time
- Hybrid work
- Management
- Data analysis skills
- Bachelor's degree
Project Controls Analytics Consultant (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- PMP
- Engineering
- Bachelor's degree

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Customer Experience Specialist II

Thermo Fisher Scientific -
Paisley

Apply Now

Job details

Full-time
2 days ago

Qualifications

Client engagement
Process improvement
Internal department liaison
Customer relationship management
Mentoring
Relationship management
Project management methodology
Customer support
Customer interaction
Project leadership
Requirements gathering
Communication skills

Full job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Position Summary:

The Customer Experience Specialist II resides on the BioProduction PMO Inquiry to Order (ITO) Custom Cell team responsible for managing Gibco cell culture custom orders for BioProduction and Research markets and is a single point of contact serving the customer, sales and operations through the cross-functional execution of custom inquiries, orders and services with the primary focus on relationship building and delivering a seamless customer experience.

The Customer Experience Specialist II may be required to lead customer projects, train and mentor APMs, train internal business partners on the custom process, and represent the BioProduction PMO on various internal project teams and operating mechanisms.

Responsibilities:

Work closely with customers and Account Managers to accurately capture requirements for new custom products and secure business.
Work with interfacing functions to ensure timely and accurate processing of customer quotes and orders (Feasibility, Packaging Engineering, Chemical Formulations, Planning, Logistics, Procurement and BioProduction PMO team members)
Serve as the customer advocate throughout internal processes, managing individual custom orders for selected key accounts
Troubleshoot, escalate and resolve issues and risks jeopardizing customer commitments. Communicate action plans and resolution to customer in a timely manner.
Meet BioProduction business objectives around inquiry turn-around time, customer service level targets, building customer relationships and customer loyalty through well-managed experiences with the BioProduction team
Run reports, analyze data, develop presentations, lead customer conference calls, and participate in customer audits
Develop and execute project plans for small projects with input from Sr. BioProduction PMO team members.
Participate and/or lead special project initiatives (i.e. system enhancements, process improvements)
Train and mentor APMs
Represent and/or back up team leader in managerial duties, internal project teams and operating mechanisms

Minimum Requirements/Qualifications:

Excellent communication and customer service skills, with ten years’ experience in a customer facing environment / biotechnology experience.
Able to work independently and support cross functional teams.
Outstanding organizational and detail orientation, with strengths in analytical review, planning, and problem solving.
Proficient in the use of order management systems ideally E1 and Salesforce
Should be intellectually curious and results oriented.
Working technical knowledge of the biotechnology industry including the basics of project management methodologies and / or a scientific background would be an advantage

Apply Now

Refine Your Search

pmo manager jobs in johnstone, rfw

Customer Experience Specialist II

PMO Analyst - TMO

Project Controller (2-Year Fixed-Term Contract)

Service Delivery Manager (Scotland)

PMO Analyst

Project Controller

Assistant Programme Manager

Project Manager

Project Manager (Environment)

Project Manager

AI Strategy and Governance Manager

Project Manager

Principal Consultant - Programme Advisory - Scotland

Associate Director - Project Planning

Managed Services - Delivery Manager

Apprentice Planner

Associate Controls Analyst (Defence)

Project Controls Specialists (all levels) - Performance & Reporting

Senior Project Controls (Defence Infrastructure)

Project Controls Analytics Consultant (Defence)

I want to receive the latest job alerts for pmo manager in johnstone, rfw

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