National Lottery Community Funded post
Job Description
Job Title: South Ayrshire Dementia Befriending Volunteer Coordinator
Reports to: Dementia Befriending Manager/ CEO
Hours of Work: 16hrs per week
Salary: £14 per/hr paid 26th month, employers’ contribution-based Pension.
Contract: Until end 30th September 2027
Holidays : 5.6 weeks based on contracted hours, inclusive of public holidays
Purpose of the post
- To develop and deliver a safe and reliable Dementia befriending and Wellbeing cafes project. Supporting people living with Dementia and the unpaid carer/s throughout Ayrshire.
- To promote and support the recruitment and management of volunteers in Ayrshire.
- To contribute to the administration, monitoring, evaluation and development of the Befriending project.
Key duties and responsibilities:
- Develop & deliver a high-quality befriending service and Wellbeing cafes.
- Recruit and select volunteer befrienders for the project. Ensuring you follow AILN’s thorough and robust selection process in place for potential befrienders.
- Prepare and train volunteers for their role so that they can offer effective support to the people who use the project.
- Ensure there is a clear process for the identification and referral of service users.
- Visit, assess and prepare people for their involvement with the project.
- Respond to enquiries in a timely manner and match service users with befrienders according to clear guidelines.
- Ensure that participants in the project are adequately safeguarded.
- Support and supervise volunteers and help them develop in their role.
- Monitor the befriending relationships to ensure they are operating successfully and that outcomes for the individuals involved are being met.
- Evaluate the overall effectiveness of the service and the outcomes achievable.
- Prepare a report accordingly including the number of users, outcomes for service users and the service, recommendations for improvements and future developments for the service, reporting back to the Dementia Befriending project Manager.
- To develop volunteer recruitment campaigns and where appropriate, work in collaboration with other agencies including volunteer recruitment agencies.
- Identify risk and ensure appropriate risk assessments are carried out and comply with health and safety requirements.
- Attend, arrange and coordinate awareness raising and recruitment events across Ayrshire
- To undertake any other duties, appropriate to the post as require by the Dementia Befriending Project Manager/CEO.
Person Specification: Qualifications
Evidence of educational qualifications gained at school, college or university.
Essential Experience of:
Supporting or managing volunteers
Delivering support services
IT Confident
Experience/knowledge of working/living with someone living dementia. Working with vulnerable adults
Understanding the need for confidentiality
Ability to work on own initiative and as part of a team
Able to set priorities and manage a workload while remaining responsive to the project
Ability to audit and evaluate the service whilst maintaining accurate records and statistics to produce reports for the Project Manager/CEO.
Desirable Experience of:
Recruitment of volunteer and/or staff management
Experience of overseeing a befriending or mentoring service
Planning and delivering training
Experience of developing strong partnerships and join working arrangements with other organisations. Personal experience of volunteering
Skills/Abilities
Excellent telephone, verbal and written communication skills
Excellent listening skills.
Ability to be self-administering in terms of IT, including using Microsoft Office and email systems.
Ability to communicate with people in a sensitive and person-centred manner, including people who require support, carers, other professionals and members of the public
Ability to organise, plan and prioritise own work and meet deadlines whilst remaining responsive to others.
Other
Given that AILN provide an Ayrshire wide service, a current driving license and access to a car is essential
By prior arrangement able to work hours flexibly, including a very occasional evening and/or weekend to suit the needs of the service
Must be willing to comply with AILN’s policies and procedures.
Must participate in staff team meetings and in supervision sessions with the Line Manager of this post.
Must maintain confidentiality in relation to the people who use AILN’s service, other stakeholders and AILN's business activities.
Must carry out the duties of this post with due regard to Equal Opportunities and Non-Discriminatory practice.
To apply please sent CV to – [email protected]
Pay: £14.00 per hour
Work Location: In person
