Help desk Work, Jobs in Kedleston, Dby (with Salaries)

Help Desk Operator
Derby City Council —Derby
- £23,925 - £29,540 a year
- Call to connect
- Communication skills
- Annual leave
- Employee assistance programme
2d
Field Interviewer - Derby
the National Centre for Social Research —Derby
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Operations Assistant
Countrywide Grass Machinery —West Hallam
- £27,000 - £30,000 a year
- Full-time
- Administrative experience
- Accounting
- Organisational skills
- Free parking
- Employee discount
Quick apply
Customer Support Agent
Exel Technology Group Ltd —Mansfield
- From £26,505 a year
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Crown Court Clerk
HM Courts & Tribunal Service —Derby
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
13d
Receptionist
mydentist —Stone
- From £12.97 an hour
- Full-time
- Employee discount
Quick apply
Service Desk Analyst
Sysco —Tamworth
- Full-time
- Bilingual
- Customer service
- English
Environmental Support & Enforcement Officer
Environmental Support & Enforcement Officer Gedling —Gedling
- £13.45 an hour
- Overtime
- Driving
- IT
- Communication skills
- Annual leave
Quick apply
13d
Environmental Support & Enforcement Officer
Waste Investigations Support & Enforcement Limited —Pinxton
- £13.45 an hour
- Overtime
- Driving
- IT
- Communication skills
- Annual leave
Quick apply
13d
IT Service Desk Analyst
TheNottingham —Nottingham
- £26,000 - £31,000 a year
- Microsoft Office
- Communication skills
3d
Field Interviewer - Nottingham
the National Centre for Social Research —Nottingham
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Reception Team Member
Welcome Break —Derby
- Up to £12.85 an hour
- Overtime
- Hotel
- Free parking
- Employee discount
1d
IT Service Desk Apprentice
QA Apprenticeships —Loughborough
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
14d
Sales Executive
Smiths Business Supplies —Lichfield
- £32,000 - £32,500 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
Quick apply
13d
General Manager
Kang Leisure —Ashbourne
- £35,000 - £38,000 a year
- Full-time
- Management
- In-person
- Leadership
- Employee discount
Quick apply
10d
Cleaner
SBFM —Mansfield
- £15 an hour
- Overtime
- Annual leave
Customer Experience (CX) Advisor
Boots —Nottingham
- £25,652.88 a year
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
13d
Hire Controller
Henry Boot —Derby
- £23,533 - £35,300 a year
- Annual leave
- Employee assistance programme
Quick apply
Hotel Systems Support Specialist
InterContinental Hotels Group —Burton-On-Trent
- Hospitality
- Oracle
- English
- Employee discount
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
10d

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Help Desk Operator

Derby City Council -
Derby

Apply Now

Job details

Permanent
£23,925 - £29,540 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Car scheme

Qualifications

Communication skills

Full job description

Application closing date

03/07/2026

Working Pattern

As specified

Salary

Grade E, £27,694 - £29,540 a year, Actual Salary £23,925 a year

Contractual hours

Blank

Basis

Blank

Job category/type

Customer Services

Attachments

Blank

Job description

Salary: Grade E, £27,694 - £29,540 a year, Actual Salary £23,925 a year
Location: Kedleston Rd training centre and occasional any other corporate FM building
Hours: Monday to Friday 8am – 4pm Term time only
Closing Date: 3rd July 2026
Contract Type: Permanent

The post holder will provide a professional and welcoming front of house service, acting as the first point of contact for stakeholders, customers and visitors.

Who We Are
Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it’s like to work for us.

What We Offer
You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you’ll also receive:

Continued professional development opportunities & career conversations
27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays
Local Government Pension Scheme
Team Derby Rewards – retail and leisure discounts
Tusker Car Benefit Scheme
Cycle2Work Scheme & free cycle training
Employee Assistance Programme, Wellbeing Calendar and Support
Access to our Equality Employee Networks – LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network and Neurodiversity Network
Support for colleagues who are carers

The Opportunity
In the role of Help Desk Operator, here’s an example of what you’ll be doing to make an impact:

You will be responsible for managing reception duties and dealing with customer enquiries on a day-to-day basis ensuring a positive customer experience and the efficient operations of Kedleston RD training centre. You will also support the FM helpdesk daily and cover absences within the Operator pool.

About You
To be successful in this role, you’ll ideally have…

We are looking for a person with good communication skills who can.

Respond to personal contact from customers in a way that meets Customer Service Standards
Ensure the continuity of provision of service to customers
Ability to work in a front of house environment
Be able to multitask and prioritise workload
Work in partnership with Area Managers for the effective and efficient use of resources.

Next Steps

If you would like to apply for this vacancy via an application form, please submit an application via the Derby City Council website.

The closing date for this vacancy is at midnight on 3rd July 2026. Any applications received after the closing date will not be accepted.

If you would prefer to apply for this job using your CV, then please download the attached Declaration Form and send it to [email protected]. Without a completed declaration form, your application will not be accepted. We also encourage you to download the Equalities Form and return this to [email protected], however this is optional and will not affect your application.

Important Information

Links to the full Job Description and Person Specification are below.

All employees will normally be appointed to the minimum of the grade for the job.

Before you complete your application, please read our guidance on filling in your application form.

Remember to align your personal statement to the essential criteria in the Person Specification.

Please be aware that where there are colleagues within the organisation who are 'at risk' of redundancy, requirements to redeploy to another suitable role will apply and take priority.

Equality, Diversity & Inclusion

We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility.

We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we’ll do all we can to help. We strongly believe in social understanding of disability and for us it’s all about removing barriers to equality.

If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at [email protected]. https://www.derby.gov.uk/signing-service/

Apply Now

Refine Your Search

help desk jobs in kedleston, dby

Help Desk Operator

Field Interviewer - Derby

Operations Assistant

Customer Support Agent

Crown Court Clerk

Receptionist

Service Desk Analyst

Environmental Support & Enforcement Officer

Environmental Support & Enforcement Officer

IT Service Desk Analyst

Field Interviewer - Nottingham

Reception Team Member

IT Service Desk Apprentice

Sales Executive

General Manager

Cleaner

Customer Experience (CX) Advisor

Hire Controller

Hotel Systems Support Specialist

Microsoft Dynamics 365 Support Engineer (Business Central)

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