Technical support engineer Work, Jobs in Keighley Bd20 (with Salaries)

MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
9d
Asset Technical Support Engineer
Yorkshire Water —Bradford
- £50,300 - £62,877 a year
- Full-time
- Engineering
- Travel
- IT
- Annual leave
- Flexible schedule
Business and Operations Support Engineer - 24/7 cover
Freemans PLC —Bradford
- Full-time
- Microsoft Office
- Computer networking
- IT
- Work from home
- Employee discount
Deskside Support Engineer
Link Group —Leeds
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Modern Workplace Engineer
Aspire Technology Solutions —Leeds
- £26,000 - £34,000 a year
- Full-time
- Travel
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
On-site Engineer
OCU Group —Leeds
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
Tier 1 Voice Operations Engineer
Daisy Communications LTD —Nelson
- Up to £28,000 a year
- Full-time
- Communication skills
- Referral programme
Quick apply
2h
Client Support Engineer
Kings Security —Bradford
- £26,000 a year
- Customer service
- No experience needed
- Communication skills
- Life insurance
- Referral programme
Quick apply
Regional Field Engineer
OCU Group —Leeds
- Full-time
- Microsoft Access
- Management
- Customer service
Quick apply
Senior Service Desk Engineer
Zenzero Solutions —Leeds
- Azure
- Microsoft Office
- AWS

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2nd Line IT Support Technician
Humnize —Ilkley
Deliver Tailored Solutions: Collaborate with your team and clients to recommend and implement technical solutions that keep businesses secure and productive.
£30,000 - £35,000 a year
IT Support Technician
Just Tech IT Ltd —Leigh
Provide 1st and 2nd line support for all customers via phone, email or remote access in a fast paced environment. Full UK driving license preferred.
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technical support engineer jobs near keighley bd20

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

Use IT Computers Ltd
Blackburn

Quick apply

Job details

Permanent | Full-time
£33,000 - £40,000 a year
9 days ago

Qualifications

Azure
Software deployment
Disaster recovery
Firewall
Analysis skills
Scripting
PowerShell
Active Directory

Full job description

About the Role

We are seeking a versatile and highly capable MSP Helpdesk & Projects Engineer to join our team. This role is a balanced blend of advanced technical execution and core service delivery. You will split your time between driving infrastructure project work and resolving escalated 2nd/3rd line technical issues.

Because we operate as a tight-knit team, you will also play an active part on the helpdesk during peak times, ensuring our clients receive rapid, high-quality support whenever they need it. This role is perfect for a senior engineer who enjoys the variety of hands-on project delivery but remains happy to pitch in on the service desk to support the wider team.

Key Responsibilities

Project Delivery: Assist with scoping, planning, and executing technical migrations, infrastructure additions, and system rollouts within allocated timeframes.
Escalation Support: Act as a senior point of escalation for complex 2nd and 3rd line infrastructure, networking, and cloud queries.
Helpdesk Operations: Provide daily support on the service desk during peak periods or high-volume days to ensure SLAs are met.
Systems Maintenance: Deploy, monitor, and maintain core client infrastructure, ensuring systems run securely and efficiently.
Documentation: Maintain accurate client records, ensuring network diagrams, asset configurations, and procedures are kept up to date.

Key Technical Requirements

Proven, hands-on experience across standard MSP environments is essential:

Identity & Cloud: Solid administration and deployment experience with Microsoft 365, Azure/Entra ID, and standard Active Directory setups.
RMM & PSA: Comfortable utilising centralised monitoring, ticketing, and automation tools.
Networking & Security: Practical knowledge of firewalls, routers, switches, and endpoint security (EDR/MDR) solutions.
Backup & Disaster Recovery: Experience managing and testing server-level backups and cloud-to-cloud backup solutions.
Scripting: Ability to use basic scripting (PowerShell) to automate routine tasks and deployments.

Candidate Profile

MSP Experience: Previous experience working within a fast-paced Managed Service Provider environment is highly valued.
Team Player: A flexible approach, happy to switch gears between deep project work and busy helpdesk queues.
Problem Solver: Strong analytical and troubleshooting skills with a methodical approach to resolving technical challenges.
Communication: Clear, professional communicator who can confidently support business clients and collaborate with senior management.

Commercial & Compliance Alignment

This role requires an organised approach to compliance and structured change management. You will help ensure our clients remain aligned with industry standard frameworks (such as ISO 27001 and Cyber Essentials) through reliable deployment practices and consistent documentation hygiene.

Pay: £33,000.00-£40,000.00 per year

Work Location: Hybrid remote in Blackburn BB1 4LA

Quick apply

Refine Your Search

technical support engineer jobs in keighley bd20

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

Asset Technical Support Engineer

Business and Operations Support Engineer - 24/7 cover

Deskside Support Engineer

Modern Workplace Engineer

On-site Engineer

Tier 1 Voice Operations Engineer

Client Support Engineer

Regional Field Engineer

Senior Service Desk Engineer

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