Customer support representative Work, Jobs in Kelbrook, Lan (with Salaries)

Support Worker
East Lancashire Hospitals NHS Trust —Nelson
- £25,760 - £27,476 a year
- Full-time
- Customer service
- English
1d
Rapid Response Customer Service Representative
FMG —Huddersfield
- £29,741.59 a year
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Service Representative
Greens Holdings UK Limited —Otley
- From £28,080 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Sales Representative - Label Printing & Packaging
Humber Print & Packaging Ltd —Skipton West
- From £24,420 a year
- Customer service
- Driving
- In-person
- Free parking
Quick apply
Software Support Engineer - SQL
Giacom —Nelson
- £28,000 a year
- SQL
- IT
- Communication skills
- Annual leave
Quick apply
14d
Customer Contact Centre Advisor (Payments / Technical Support)
Mastercard —Harrogate
- Full-time
- Financial services
- In-person
- Communication skills
- Work from home
Client Support Representative
SS&C Technologies —Burnley
- Full-time
- Microsoft Word
- Microsoft Excel
- Financial services
- Free parking
- Employee discount
Client Services Representative
Moneyfarm —Preston
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
Administrator
Blue Support Services Ltd —Oldham
- £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Life insurance
- Sick pay
Quick apply
Customer Representative
Alexander Mann Solutions (AMS) —Oldham
- £13.87 an hour
- Full-time
- Customer service
- Communication skills
14d
Streetworks Trainer and Assessor
ABS Commercial Solutions —Buckshaw Village
- £32,000 - £43,000 a year
- Full-time
- Travel
- Human resources
- Communication skills
- Free parking
- Referral programme
Quick apply
Customer Service Representative
William Hill —Manchester
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
3d
Lettings Associate
LH Property —Burnley
- £30,000 - £35,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Employee stock purchase plan
Quick apply
Sales Development Representative
Lily Communications —Leeds
- £26,440 a year
- Full-time
- CRM software
- Salesforce
- In-person
- Employee assistance programme
- Gym membership
Quick apply
Lead Exam Invigilator
Star Academies —Blackburn
- £13.69 an hour
- Call to connect
- Customer service
- Organisational skills
- Communication skills
13d
2606 - Claims Manager
NHS Resolution —Leeds
- £49,387 - £56,515 a year
- Communication skills
- Annual leave
- Employee assistance programme
6d
Customer Service Representatives – Chorley, Lancashire
Health and Fitness Education —Chorley
- From £23,795 a year
- Part-time
- Communication skills
Internal Administration Representative (Sales)
Weir Group —Todmorden
- Full-time
- Hybrid work
- Sales
- Communication skills
3d
Claims Advisor
disrepair lmd —Bradford
- £26,000 - £46,000 a year
- In-person
- Communication skills
- Negotiation
- Flexitime
- Flexible schedule
Quick apply
2d
Customer Sales Representative
SPECRTA SHIFT AUTOS LTD —Bury
- £24,420 a year
- Temporary
- Spanish
- Customer service
- Salesforce
- Free parking
- Employee discount
Quick apply

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Support Worker

East Lancashire Hospitals NHS Trust -
Nelson

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
1 day ago

Qualifications

Customer service
English

Full job description

This is an exciting opportunity to provide personal administrative support to an employee with a visual impairment. The role will support the clinician's ability to function and fulfill their Team leader and clinical role as a MSK Physiotherapist at Pendle Community Hospital.

This will involve completing work-related activities on their behalf and supporting them with their clinical and admin duties. No personal care duties required.

The main duties of the role include;

Supporting the employee in all aspects of clinical and administrative duties, assisting with reading referrals and notes, completing documentation and supporting assessment of patients.

Undertaking clerical duties, eg, complete all computer work such as completing electronic documentation on behalf of the employee, opening, creating, sending and filing e-mails, gathering electronic data and taking notes in meetings

Supporting the employee in planning, teaching and delivering treatment to patients

Supporting the employee to attend and engage in meetings and in service training

Ensuring employee’s safety and welfare at all times.

Being responsible for planning and preparing documentation for meetings and facilitating effective diary management and monitoring.

The Trust is committed to creating a well managed, flexible working environment that supports staff and promotes their welfare and development.

We are committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We operate Zero Tolerance to aggression, violence, bullying and harassment. We will make reasonable adjustments to ensure our recruitment and selection process is accessible to all. Flexible Working applications will be

Clinical

Assist the Physiotherapist in the assessment of patients

Assist the Physiotherapist in the treatment of patients

Assist the Physiotherapist in the rehabilitation of patients in out-patients using a range of delegated activities exercises and manual physical therapy treatments.

Specific duties may also be carried out by assistant working alone or working with another assistant. In these circumstances the advice of a qualified member of staff will always be available

Assist treatment of patients individually, or in a group, in a variety of settings.

Assist in the Instruction of patients and carers, providing direction and guidance on a range of physiotherapy Including mobility activities, as directed as necessary by the physiotherapist.

Assist in encouraging patients and their carers in an active approach to regaining and maintaining personal independence.

Assist in the mobility and transfer of patients who may be heavy on occasions (the Trust operates a minimal lift policy)

Use effective communication tools, verbal and non-verbal to communicate treatment programmes to patients who may have barriers to understanding or communication e.g., blind, deaf, dysphasic or who do not have English as a first language.

Liaise with the physiotherapist regarding patient care. Ensuring variations to expected outcomes are highlighted from treatment programmes.

Make accurate records of work undertaken and keep monthly statistics as required, including documenting patient contacts in line with CSP and service standards

Undertake clerical duties as requested. Clerical duties are occasionally part of this role, such as filing of records, dispatch of physiotherapy appointments, booking and dealing with Ambulance enquiries, answering telephone and dealing with written enquiries and problems not requiring the attention of qualified therapists

Contribute to development of patient care by attending relevant team, departmental or other

Attend appropriate meetings and comment on recommended changes to clinical care or service provision.

Collate and enter statistical data onto the departmental data

COMMUNICATION

Work in close partnership with the employee to ensure their requirements are met with dignity, sensitivity, empathy and care.

Apply good customer care skills when dealing with staff or members of the public. This may include people who are distressed or angry.

Communicate clearly and accurately within the organisation in both written, digital and verbal form.

Take notes in meetings.

Maintain confidentiality with regard to the Data Protection Act for all communication and information.

Teach and demonstrate to other staff how to meet the needs of the employee when the support worker is on annual leave

Create and maintain an up-to-date support worker manual, detailing all the relevant information and instructions to ensure continuity of care when the support worker is absent.

TRAINING AND DEVELOPMENT

Participate in regular supervision.

Participate in and contribute to an annual Personal Development Review, and undertake further training as identified.

Complete required mandatory training.

Maintain own development portfolio..

ORGANISATIONAL RESPONSIBILITES

Support employee by organising work, environment, typing, posting, filing, retrieving paperwork and writing notes during meetings.

Be aware of and comply with all Therapy and Organisational policies, procedures and operating standards.

MANDATORY TRAINING

To participate in appropriate in-service training, when required

To take part in the Trust Appraisal and Performance Review programme working from a Personal Development Plan

To attend staff meetings as required

To pro-actively participate within the Clinical Governance and Risk Management Plan

To comply with moving and handling regulations as per Trust guidelines

Apply Now

Refine Your Search

customer support representative jobs in kelbrook, lan

Support Worker

Rapid Response Customer Service Representative

Customer Service Representative

Sales Representative - Label Printing & Packaging

Software Support Engineer - SQL

Customer Contact Centre Advisor (Payments / Technical Support)

Client Support Representative

Client Services Representative

Administrator

Customer Representative

Streetworks Trainer and Assessor

Customer Service Representative

Lettings Associate

Sales Development Representative

Lead Exam Invigilator

2606 - Claims Manager

Customer Service Representatives – Chorley, Lancashire

Internal Administration Representative (Sales)

Claims Advisor

Customer Sales Representative

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