Parts advisor Work, Jobs in Kelso, Scb (with Salaries)

Parts Advisor
Thomas Sherriff & Co Ltd —Jedburgh
- £24,420 - £28,000 a year
- Weekend availability
- Customer service
- In-person
- Mechanical knowledge
- Employee discount
- Life insurance
Quick apply
Car Parts Advisor
Dingbro Ltd —Galashiels
- Full-time
- Bilingual
- Customer service
- Organisational skills
- Free parking
- Store discount
Quick apply

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Parts Advisor

Thomas Sherriff & Co Ltd
Jedburgh

Quick apply

Job details

Full-time
£24,420 - £28,000 a year

Benefits

Company pension
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Multilingual
Customer service
Logistics
Mechanical knowledge
Negotiation

Full job description

Thomas Sherriff are looking to recruit a new parts advisor at our busy Jedburgh outlet. Our Parts Advisor’s report to the depot Parts Manager and play a central part in our mission to provide excellent customer experiences. Our parts department is a busy place, from serving customers both in person and on the phone to ensuring our stock is correct. Excellent customer service is a must, we expect all our customers to get the same outstanding levels of customer service.

In addition to customer-facing duties, this role will also spend time supporting the set out of the retail store and conducting stock takes. Our Parts Advisers support the workshop and ensure that the correct parts are available when jobs are undertaken, working with our colleagues to identify parts, pick parts from stock and/or order parts as required. Experience in an agricultural, construction or garden equipment parts department is preferred but not essential. You will develop an excellent working knowledge of our products John Deere, Kuhn, Kramer to name a few and use the tools provided be able to answer the customer's queries.

Essential duties include:

Promotes and sells parts and/or services to meet customer needs both face to face and over the phone
Supplies Service Technicians with parts as required
Identifies parts through a variety of catalogue systems to provide quotations for a range of agricultural equipment
Assists with preparing and maintaining merchandise display within the showroom
Verifies receipt of incoming shipments
Follows up on shortages and accelerates issues by reporting to the Parts Manager
Executes sales parts marketing plans and shares ideas for future campaigns
Executes telemarketing sales operations
Maintains control of inventory management, invoicing and other administrative tasks
Assists in keeping parts inventory clean, orderly and well organised
Processing payment transactions
Hydraulic hose identification and manufacture

Person Specification:

Competent knowledge of agricultural equipment and the farming industry preferred
Ability to use standard computer applications and internet functions
Excellent customer relationship skills
Familiar with franchises and competitive products
Ability to work in a team environment
Ability to work extended hours and weekends
Passion and drive for exceeding targets

Benefits:

Competitive Salary
Pension Scheme
Health Benefit Scheme
30 days Holiday and additional Holiday Purchase Scheme
Employee Discount
On-site Parking

Pay: £24,420.00-£28,000.00 per year

Benefits:

Company pension
Employee discount
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

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