Customer care specialist Work, Jobs in Kempston, Bdf (with Salaries)

Lloyds Banking Group Customer Support - Bedford
Lloyds Banking Group —Bedford
- £14,971 - £26,200 a year
- Part-time
- Customer service
- Financial services
- Banking
1d
Later Living Community Manager
Peabody —Bedford
- £28,815 - £33,618 a year
- Monday to Friday
- Customer service
- Microsoft Office
- IT
Additional Learning Support Admin Lead
The Bedford College Group —Bedford
- £29,316 - £34,394 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
- Annual leave
Housing Solutions Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £41,771 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Delivery Assurance Co-ordinator
Anglian Water Services Ltd —Milton Keynes
- £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Organisational skills
- Annual leave
12d
Companion Driver
Daisy and Greg Services Limited —Buckingham
- £29,600 - £31,000 a year
- Customer service
- No experience needed
- English
- Paid training
- Annual leave
Quick apply
2d
Administrator
Arnold Clark —Milton Keynes
- £27,000 a year
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
ICT Security Analyst
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Annual leave
- Work from home
9d
Leakage Technician
Anglian Water Services Ltd —Milton Keynes
- £30,634 a year
- Weekend availability
- Customer service
- IT
- Annual leave
11d
Junior Internal Recruiter
Dachser —Northampton
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
5d
Operating Theatre Manager
The Royal Buckinghamshire Hospital —Aylesbury
- From £55,000 a year
- Full-time
- Management
- Supervising experience
- Human resources
- Free parking
- Store discount
Quick apply
Team Leader Strategic Sites
Bedford Borough Council —Bedford
- £58,490 - £62,133 a year
- Full-time
- Hybrid work
- English
- Driving
- Communication skills
9d
Facilities Manager (Wrest Park)
English Heritage —Flitwick
- From £44,284 a year
- English
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Customer Service Assistant
Dental Direct UK Ltd —Huntingdon
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
5d
Lecturer - Agriculture
Moulton College —Moulton
- £45,000 a year
- Free parking
- Annual leave
Yield Specialist
TUI Group —Luton
- £31,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Microsoft Office
Housing Litigation Paralegal
Sage Homes —Northampton
- Microsoft Word
- Microsoft Excel
Administrator
Outcomes First Group —Lillingstone Dayrell
- Up to £26,000 a year
- Monday to Friday
- Microsoft Office
- Administrative experience
- IT
- Employee discount
Working Supervisor
M Group —Stevenage
- £64,529 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
1d
Road Logistics Customer Care & Operations Specialist
Kuehne+Nagel —Milton Keynes
- Customer service
- Communication skills
- Employee assistance programme
11d

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Lloyds Banking Group Customer Support - Bedford

Lloyds Banking Group -
Bedford

Apply Now

Job details

Part-time
£14,971 - £26,200 a year
1 day ago

Benefits

Company pension

Qualifications

Customer service
Financial services
Banking

Full job description

End Date

Friday 17 July 2026

Salary Range

£26,200 - £26,200

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Flexibility in when hours are worked

Job Description Summary

A part-time branch-based opportunity working 20 hours per week.

Job Description

JOB TITLE: Customer Support

LOCATION(S): Bedford
Working across our Lloyds and Halifax branches within a reasonable distance.
HOURS: 20 hours a week, including Saturdays

WORKING PATTERN: Part-time
The planned shift pattern for this role is Thursday, Friday and Saturday.
To support changing customer demand, there may be times where these hours need to be adjusted. We’ll always discuss this with you and aim to agree any changes in advance. Flexibility to support this is beneficial.”
SALARY: £14,971, increasing to £15,400 after 6 months

What you’ll be doing

You’ll start your journey in one of our branches, providing face‑to‑face support to customers. While you’ll handle some everyday banking tasks, the heart of this role is helping people through important moments — offering reassurance, guidance and practical support. This could include supporting someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking.

You’ll adapt to different customer needs, promote and support our digital services, and confidently help customers use online and mobile banking independently. You’ll also recognise opportunities to connect customers with the right products and services.

We don’t expect you to know everything about banking — we’ll teach you. What matters is being calm under pressure, adaptable, and empathetic.

As you grow, you may progress into other roles across the Group, including supporting customers by phone, online, or through channels like web chat, video or social media.

What we’re looking for

A minimum of 12 months customer service experience.
A people person – You’ll be honest and genuine, caring about helping people with their finances (no previous financial services experience required).
The ability to quickly build relationships to give customers a fantastic experience.
The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity – taking time to resolve queries and giving our customers confidence in the service you’re providing.
The commitment to deliver on your promises and going above and beyond for your customer.
A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.

Grow Your Career with Our Skill Progression Framework

At Lloyds Banking Group, we don’t just offer jobs – we offer careers. We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework. This helps you develop a deep understanding of our customers, our services, and the values that drive us.

Once you’ve built that foundation, we’ll support you in exploring a wide range of career opportunities across the Group in more specialist areas including Digital, Operations, Fraud, and Financial Planning, as well as opportunities to move into leadership roles.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15%
An annual performance-related bonus
Private medical benefit with BUPA
Share schemes
Benefits you can adapt to your lifestyle, such as discounted shopping
22 days’ holiday (increases over time), with bank holidays on top – pro rated for part time roles
A range of wellbeing initiatives and generous parental leave policies
Salaries are reviewed annually on 1 April as part of our annual pay review
We’ll also provide you with a full uniform , so you’ll always feel prepared and won’t need to think about what to wear for work each day.

We know that great talent comes from many backgrounds. Whilst this advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

Like what you hear? Join us! Apply today and find out more.

Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Apply Now

Refine Your Search

customer care specialist jobs in kempston, bdf

Lloyds Banking Group Customer Support - Bedford

Later Living Community Manager

Additional Learning Support Admin Lead

Housing Solutions Officer

Delivery Assurance Co-ordinator

Companion Driver

Administrator

ICT Security Analyst

Leakage Technician

Junior Internal Recruiter

Operating Theatre Manager

Team Leader Strategic Sites

Facilities Manager (Wrest Park)

Customer Service Assistant

Lecturer - Agriculture

Yield Specialist

Housing Litigation Paralegal

Administrator

Working Supervisor

Road Logistics Customer Care & Operations Specialist

I want to receive the latest job alerts for customer care specialist in kempston, bdf

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