First line managers Work, Jobs in Kempston Hardwick, Bdf (with Salaries)

Member Experience Manager
Fitness First —Bedford
- £28,685 a year
- Planograms
- Team management
- Training & development
- Employee discount
- Gym membership
Quick apply
9d
HR Manager
Copart —Bedford
- Remote
- Presentation skills
- Continuous improvement
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
Barista - Store# 86913, SAINSBURY'S BEDFORD - CLAPHAM RD
Starbucks —Bedford
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Barista - Store# 82116, BEDFORD BRANTSTON WAY DT
Starbucks —Bedford
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Digital Marketing Manager
cinch —Milton Keynes
- £46,700 - £56,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Team management
- Leadership
- Employee assistance programme
Quick apply
Quality and Inventory Controller
BCA —Bedford
- £30,000 a year
- Monday to Friday
- Analysis skills
- Continuous improvement
- Quality control
- Employee assistance programme
- Employee discount
Quick apply
Barista - Store# 68836, BEDFORD ST JOHNS RETAIL PARK DT
Starbucks —Bedford
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Senior Administrative Officer - Bedfordshire - East of England
HM Prison & Probation Service —Bedford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
Senior Brand Producer
D.O.D - Degree of Difference —Biggleswade
- £48,000 - £55,000 a year
- Full-time
- Hybrid work
- Leadership
- Time management
Quick apply
11d
Warranty Administrator
BCA —Bedford
- £29,410 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Personal Manager & Career Lead
Adders Entertainment Group Ltd —Milton Keynes
- £200 - £600 a month
- Part-time
- Hybrid work
- Bachelor's degree
- Organisational skills
- Time management
- Flexitime
- Work from home
Quick apply
2d
Digital Marketing Link-building Outreach Executive
Receptional Ltd —Bedford
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Marketing
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
22h
Senior Facilities Co-Ordinator
Lifeplus Europe Ltd —St. Neots
- £35,000 - £40,000 a year
- Hybrid work
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Immigration & Redeployment Coordinator
East of England Ambulance Service Trust —Bedford
- £32,073 - £39,043 a year
- Full-time
- Continuous improvement
- Human resources
- Recruiting
4d
First Line Manager
DHL Supply Chain —Northampton
- Day shift
- Continuous improvement
- Communication skills
- Free parking
- Annual leave
Neighbourhood Programme Manager (Everton East)
Liverpool City Council —Everton
- £53,051 - £58,543 a year
- Budgeting
- Communication skills
- Employee assistance programme
Decontamination Assistant (Sterile services)
Bedfordshire Hospitals NHS Foundation Trust —Bedford
- £25,272 a year
- Weekend availability
- Assembly
- Cleaning
4d
Barista - Store# 48005, BEDFORD - ELMS PARK DRIVE THRU
Starbucks —Bedford
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Senior Quality Assurance Engineer
AXIS ELECTRONICS —Bedford
- From £40,000 a year
- Full-time
- Continuous improvement
- Quality control
- Mentoring
- Free parking
- Sick pay
Quick apply
4d
Quality Assurance Manager (M/F/D)
TLD EUROPE —Kempston
- £50,000 - £65,000 a year
- Full-time
- Engineering
- Assembly
- Bachelor's degree
Quick apply

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Member Experience Manager

Fitness First -
Bedford

Quick apply

Job details

Permanent
£28,685 a year
9 days ago

Benefits

Discounted gym membership
Employee discount
Gym membership

Qualifications

Closing procedures
Planograms
Team management
Opening procedures
Churn prevention
Customer interaction
Training & development

Full job description

About The Role

If you are a passionate and result-driven leader with a commitment to delivering exceptional member experiences, we would love to hear from you. Join us in making a transformative impact on the lives of our members!

About Us: At Fitness First, we are passionate about health and fitness and its transformative effect on our lives. We bring enthusiasm, energy, fun, and dedication to everything we do, inspiring others to discover their own passion for health and fitness. We are looking for a dedicated and dynamic Member Experience Manager to join our team and ensure every member has a 5- star experience.

Job Purpose: As the Member Experience Manager, your role is to deliver a consistent 5-star member experience by utilising and optimising company tools to support members in achieving their goals. You will enhance the member journey, prioritise their goals, and improve member retention. In the absence of the General Manager and other Heads of Departments, you will take on Duty Manager responsibilities, ensuring operational standards, health & safety, and the commercial performance of the club.

Key Responsibilities:

Member Experience:

Lead the team to create a consistent 5-star member experience throughout the club.
Utilise key data to personalise the member experience.
Interact with every member at every touch point with purpose and care.
Provide instant feedback to team members who do not offer exceptional service.
Take accountability for the Brand Standards document, focusing on cleanliness, vibe, and operational standards.
Plan and action ‘call drives’ to reach out to priority member groups.
Maintain regular communication with new starters, at-risk members, and those who have booked onboarding sessions.

Member Retention:

Manage and optimise all attrition tools, coaching, and delivering throughout the wider team.
Ensure professional management of member feedback.

Team Training and Development:

Provide comprehensive training to the team to deliver exceptional service.
Ensure team adherence to company policies and procedures.

Retail Management:

Manage and position retail and stock in line with the business ‘Stock Planogram’ sheet.

Duty Management:

Ensure a great welcome to every member at every opportunity.
Provide an excellent joiner experience and tour for every guest.
Steer members to group exercise (GX) classes and book 1-1 sessions.
Maintain high standards of cleanliness and hygiene in the club.
Lead on the safety of the club, ensuring compliance with all regulations.
Ensure all staff are clear on their responsibilities and tasks per shift.
Deliver duty management with 100% consistency, including opening/closing duties and compliance.

What’s in it for you:

Bonus Scheme: Competitive bonus structure based on club performance and individual KPIs.
Benefit Portal: Access to a comprehensive benefits portal offering significant discounts on various products and services.
Health and Wellness: Complimentary gym membership for you and discount for family member.
Professional Development: Opportunities for ongoing professional development and career advancement.

IND1

Quick apply

Refine Your Search

first line managers jobs in kempston hardwick, bdf

Member Experience Manager

HR Manager

Barista - Store# 86913, SAINSBURY'S BEDFORD - CLAPHAM RD

Barista - Store# 82116, BEDFORD BRANTSTON WAY DT

Digital Marketing Manager

Quality and Inventory Controller

Barista - Store# 68836, BEDFORD ST JOHNS RETAIL PARK DT

Senior Administrative Officer - Bedfordshire - East of England

Senior Brand Producer

Warranty Administrator

Personal Manager & Career Lead

Digital Marketing Link-building Outreach Executive

Senior Facilities Co-Ordinator

Immigration & Redeployment Coordinator

First Line Manager

Neighbourhood Programme Manager (Everton East)

Decontamination Assistant (Sterile services)

Barista - Store# 48005, BEDFORD - ELMS PARK DRIVE THRU

Senior Quality Assurance Engineer

Quality Assurance Manager (M/F/D)

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