Purpose of role:
To provide administrative and operational support to the Human Resources (HR) team while undertaking a structured programme of learning and development. The role will support the delivery of core HR functions such as recruitment, onboarding, training coordination, employee records management, and general HR administration. The apprentice will work towards a nationally recognised HR qualification (e.g., Level 3 HR Support Apprenticeship or equivalent).
Key Accountabilities
HR Administration
- Maintain accurate and up-to-date employee records, both paper-based and digital
- Prepare HR documentation such as offers letters, contracts, change of terms letters, and reference requests
- Assist with filing, scanning, data entry, and upkeep of HR systems (e.g., Chronicle or personnel databases)
- Support compliance with GDPR and internal data protection policies
Recruitment & Onboarding
- Assist with posting job adverts on various platforms
- Coordinate interview scheduling and liaise with candidates and hiring managers
- Prepare induction materials and assist with onboarding sessions for new starters
- Monitor the return of pre-employment documentation and conduct basic right-to-work checks
Training & Development
- Help maintain training records and book internal and external training courses
- Support coordination of mandatory and ad hoc training sessions
- Track completion of probation and appraisal processes
Employee Relations Support
- Support the HR Advisory Lead with general queries and routine casework
- Take minutes during informal meetings as required
- Assist in maintaining accurate absence records and generating basic HR reports
General Support
- Participate in team meetings and contribute to departmental projects
- Always maintain confidentiality and professionalism
- Undertake other duties consistent with the role as required by the Head of HR or Lead HR Advisor.
Essential Skills & Qualifications & Personal Attributes
· GCSEs (or equivalent) in English and Maths at Grade C/4 or above
· Good verbal and written communication skills
· Strong attention to detail
· Willingness to learn and take direction
· Ability to manage time and meet deadlines
· Professional and positive attitude
· Ability to work confidentially and handle sensitive information
· Basic IT skills, including Microsoft Office (Word, Excel, Outlook)
· Previous office or administrative experience desirable
· Familiarity with HR or business functions - desirable
· Awareness of confidentiality, data protection, and GDPR principles
Benefits:
- Company pension
- Free parking
- Gym membership
Application question(s):
- What is your motivation to apply for this role?
Experience:
- Administrative: 1 year (preferred)
- Microsoft Office: 1 year (preferred)
Work Location: In person
