Motor claims Work, Jobs in Kent (with Salaries)

Motor Claims Counter Fraud Investigator
Trinity Claims —Tonbridge
- £33,000 - £38,000 a year
- Free parking
- Annual leave
Quick apply
Motor Claims Handler
The Granite Group —Sevenoaks
- £28,747 - £38,160 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
3d
Counter Fraud Claims Handler
The Granite Group —Sevenoaks
- £26,350 - £34,800 a year
- Full-time
- Hybrid work
- Organisational skills
- Negotiation
- Flexible schedule
Quick apply
Claims Auditor - Household
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
Large Loss Technician
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Mentoring
- Annual leave
Claims Change & Transformation Lead
The AA —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Driving
- In-person
- Annual leave
- Employee assistance programme
11d
Credit Hire Handler
The Granite Group —Sevenoaks
- £30,295 - £35,271 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Flexible schedule
Quick apply
Commercial Sales Executive
NFU Mutual Agency —Royal Tunbridge Wells
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Recoveries Handler
The Granite Group —Sevenoaks
- £26,938 - £28,648 a year
- Full-time
- Hybrid work
- Continuous improvement
- Negotiation
- Flexible schedule
Quick apply
4d
Senior Claims Transformation Manager
The AA —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Driving
- In-person
- Annual leave
- Employee assistance programme
11d
Credit Hire Team Leader
The AA —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
4d

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motor claims jobs near kent

Motor Claims Counter Fraud Investigator

Trinity Claims -
Tonbridge

Quick apply

Job details

£33,000 - £38,000 a year

Benefits

Free parking
On-site gym
Annual leave
On-site parking

Full job description

About us

Trinity Claims delivers a dedicated, end-to-end claims management service exclusively for our sister company, Policy Expert. Combining cutting-edge proprietary technology with the highest standards of customer care, we provide seamless support from the very first point of contact through to final resolution, ensuring customers feel supported every step of the way.

Our team of experts have earned the trust and confidence of thousands of customers by consistently delivering results. With a 4.5-star Trustpilot rating, we're proud to be recognised for our commitment, expertise, and determination to go above and beyond when it matters most.

Useful links:

Trustpilot ¦ Glassdoor

About the role:

To investigate and manage a portfolio of motor claims where fraud is suspected or identified, ensuring that all investigations are conducted thoroughly, proportionately, and in line with regulatory requirements, internal best practice, and evidential standards.

The role is responsible for identifying fraudulent activity, mitigating indemnity spend, and supporting accurate and defensible claims outcomes.

Key Responsibilities:

Manage a portfolio of suspected fraud claims from referral through to resolution.
Conduct structured investigations to validate or repudiate claims in line with best practice.
Ensure all actions are compliant with legislation (including Data Protection) and internal governance standards.
Maintain accurate, detailed, and auditable file notes and MI.
Minimise indemnity spend through robust fraud detection and challenge.
Deliver outcomes that are fair, evidence-based, and defensible at FOS or litigation stage.

Fraud Investigation & Case Management

Handle a caseload of motor fraud investigations including, staged / contrived accidents, induced incidents, exaggerated claims, policy misrepresentation
Develop and document investigation strategies for each case.
Gather, review and analyse evidence
Determine whether fraud thresholds are met and progress accordingly.

Intelligence & Validation

Conduct open-source intelligence (OSINT) and internal database searches to validate claims.
Identify links between claimants, vehicles, addresses, and previous claims.
Utilise fraud tools and data sources to strengthen evidential position (e.g. claims history, link analysis).

Decision Making & Outcomes

Make clear, evidence-based decisions to, repudiate claims, prevent further indemnity spend and remove fraud concerns where appropriate
Ensure decisions align with regulatory expectations and are supported by clear rationale.

Compliance & Governance

Ensure all investigations, follow Counter Fraud Best Practice Guide principles, maintain evidential integrity and audit trail.
Accurately record all actions and decisions on the claims system.
Contribute to audit activity and quality assurance processes.

Continuous Improvement & Insight

Identify emerging fraud trends and patterns.
Highlight gaps in processes, controls or systems.
Support development of fraud strategies, controls, and MI reporting.
Assist with training or knowledge sharing across the department.

Key Requirements:

Minimum of 2 years experience working within a Motor Claims Counter Fraud role
Strong understanding of motor claims processes (liability, credit hire, PI, etc.)
Exposure to fraud typologies (staged, induced, exaggerated claims)
Knowledge of fraud detection techniques and investigation principles
Understanding of regulatory environment (FOS, CIDRA, Data Protection)
Awareness of fraud tools and intelligence sources

In return, we can offer you:

Basic Salary £33-38,000 (DOE) as well as market leading benefits.

25 days Annual leave plus statutory holidays.

Just some of the great benefits we offer:

On-site gym
Free on-site parking
Free on-site breakfast bar
Complimentary on-site snacks and soft drinks
Discretionary performance related bonus
An extra day's holiday for your birthday

Application deadline: this position will remain open until we have found the right person for the job.

We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted.

Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.

#INDCCC

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Refine Your Search

motor claims jobs in kent

Motor Claims Counter Fraud Investigator

Motor Claims Handler

Counter Fraud Claims Handler

Claims Auditor - Household

Large Loss Technician

Claims Change & Transformation Lead

Credit Hire Handler

Commercial Sales Executive

Recoveries Handler

Senior Claims Transformation Manager

Credit Hire Team Leader

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