Department supervisor Work, Jobs in Kentish Town, Gtl (with Salaries)

Museum Supervisor
The Sherlock Holmes Museum —London
- £15 an hour
- Weekend availability
- Sales
- Computer literacy
- Merchandising
- Store discount
- Health & wellbeing programme
Quick apply
12d
Airport Services Duty Supervisor - London Heathrow
Qatar Airways —London
- Computer literacy
- English
- Bachelor's degree
Duty Manager - Old Kent Road
Smyths Toys —London
- From £32,000 a year
- Weekend availability
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Reservations Supervisor
Four Seasons —London
- £41,000 a year
- Weekend availability
- Hotel
- Organisational skills
- Leadership
- Employee discount
- Life insurance
5d
Reception Supervisor (maternity cover)
Reception —London
- Full-time
- English
- Team management
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Supervisor (12 hours/week)
Build-A-Bear Workshop —London
- 12 hour shift
- Sales
- Guest services
Attractions Supervisor
Attractions - The Cube London —London
- £35,000 a year
- Weekend availability
- Customer service
- English
- Supervising experience
Quick apply
11d
Food and Beverage Assistant
Signature Senior Lifestyle —Highgate
- £13.45 - £14.45 an hour
- Weekend availability
- Hospitality
- Nursing home
- Organisational skills
- Annual leave
- Employee assistance programme
3d
Operations Supervisor, Quick Commerce
Amazon UK Services Ltd. —London
- Full-time
- English
- Team management
- Analytics
8h
Management Trainee
ATLAS SOLUTIONS GROUP —London
- £26,000 - £28,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Paid training
- Health & wellbeing programme
Quick apply
18h
Reception Supervisor
Reception —London
- Full-time
- English
- Team management
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Reservation Supervisor
Reservation —London
- £31,157 a year
- Full-time
- Hotel
- Training & development
- Guest services
- Employee discount
- Referral programme
Quick apply
Warehouse Nights Supervisor
Savona Foodservice —Barking
- From £35,880 a year
- Full-time
- Hospitality
- Team management
- Warehouse experience
- Free parking
- Life insurance
Quick apply
Security Manager
BidvestNoonan —London
- £65,000 a year
- Full-time
- Travel
- Training & development
- Communication skills
Quick apply
7d
Human Resource Business Partner - Generalist
Demo160: Core Template TEMC —London
- £76,000 - £115,000 a year
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Annual leave
Supervisor (20 hours/week)
Build-A-Bear Workshop —London
- Part-time
- Sales
- Guest services
Operation Supervisor
Trans Wagon International (UK) Ltd —London
- £35,000 - £48,000 a year
- Full-time
- Heavy lifting
- Customer service
- ERP systems
- Sick pay
Quick apply
12d
Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)
Claytons (Aust) Pty Ltd —London
- £72,613 - £82,987 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
Anthropologie Team Leader - Richmond, UK
Anthropologie —Richmond upon Thames
- Part-time
- Sales
- Merchandising
- Supervising experience
- Annual leave
- Employee assistance programme
Bar Supervisor
Dome London Limited —London
- £15 an hour
- Full-time
- Hospitality
- Bar
- Customer service
- Free parking
Quick apply

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Museum Supervisor

The Sherlock Holmes Museum -
London

Quick apply

Job details

Permanent | Full-time
£15 an hour
12 days ago

Benefits

Store discount
Health & wellbeing programme
Annual leave
Company pension
Employee discount

Qualifications

Venue and attractions experience
Customer communication
Retail payment processing systems
Front of house supervision
Closing procedures
Premises locking and securing procedures
Sales
Computer literacy
Merchandising
Library, archives or museum experience
Complaint handling
Performance management
Lock and unlock routines
Supervising experience
Opening procedures
POS
Organisational skills
Cleaning
Computer skills
Customer interaction
Retail experience
Cash handling
Leadership
Team motivation leadership
Communication skills
Rota coordination

Full job description

About Us

Situated on the world-famous Baker Street, the Sherlock Holmes Museum brings to life the stories of Sherlock Holmes in an immersive Victorian setting. Welcoming visitors from across the globe, the museum offers a unique cultural experience alongside a retail space featuring themed merchandise.

We are committed to delivering a memorable, engaging, and high-quality visitor experience in a historic and internationally recognised setting.

The Role

We are looking for a proactive, confident, and hands-on Museum Supervisor to oversee the daily operation of the museum. This is a fast-paced role where no two days are the same. The successful candidate will lead from the front, support the team across all departments, and ensure visitors receive an exceptional experience from arrival to departure.

This is not a desk-based supervisory role. You will spend the majority of your shift on your feet, moving throughout the museum, supporting admissions, retail, visitor flow, and staff wherever required. We are looking for someone who is happy to roll up their sleeves and assist in every aspect of the operation.

As an international tourist attraction, our busiest period runs from June to August and December, when visitor numbers increase significantly. During these months the museum operates at a very fast pace, and the successful candidate must be able to remain calm under pressure, think quickly, prioritise tasks, and make decisions confidently. Outside of peak season, the pace is more manageable, but maintaining high operational standards remains essential throughout the year.

Key Responsibilities

Operational Leadership

Carry out full opening and closing procedures, ensuring the museum is prepared for daily operations and secured at the end of each day.
Prepare the museum for the following day's operations, ensuring all visitor areas are organised, clean, stocked, and ready.
Act as a key holder and ensure all security and operational procedures are followed.
Take responsibility for the smooth day-to-day running of the museum.
Support every department as required, including admissions, retail, queue management, and visitor assistance.

Visitor Experience

Deliver and maintain an outstanding visitor experience.
Lead by example with excellent customer service.
Resolve customer complaints professionally and efficiently.
Ensure visitors are welcomed in a friendly and engaging manner.

Team Supervision

Lead, motivate, and support the team throughout the day.
Produce and manage daily staff rotas using Microsoft Word or similar software.
Ensure staff understand their responsibilities and maintain high standards.
Assist with staff training and ongoing performance management.

Admissions & Technology

Previous experience operating electronic tills (EPOS systems) is essential.
Be confident using technology, as our admissions, ticketing, cash handling, and payment systems are all technology-based.
Troubleshoot basic till and payment issues where possible and ensure transactions are processed accurately.

Retail

Monitor stock levels and assist with weekly stock checks.
Maintain high merchandising standards.
Encourage sales through excellent customer engagement and product knowledge.

Standards & Presentation

Ensure the museum remains clean, organised, and presented to an exceptional standard throughout the day.
Maintain attention to detail across all visitor areas.

Health & Safety

Ensure health and safety procedures are followed at all times.
Take responsibility for the safety of visitors, colleagues, and the historic building.

Person Specification

The successful candidate will have:

Previous supervisory experience within retail, hospitality, visitor attractions, museums, or a similar customer-facing environment.
Essential experience operating tills and electronic point-of-sale (EPOS) systems.
Good understanding of technology and confidence using computer-based systems.
Excellent leadership and communication skills.
The ability to work calmly under pressure in a fast-moving environment.
Strong organisational skills and excellent attention to detail.
A hands-on attitude with a willingness to help wherever required.
Confidence making decisions and solving problems quickly.
Experience creating staff rotas.
Excellent customer service skills and the ability to deal professionally with challenging situations.
Flexibility to work weekends, bank holidays, and during peak tourist seasons.
An interest in history or the Sherlock Holmes stories is desirable but not essential.

Trial Period

Successful shortlisted candidates will be invited to complete a five-day paid trial period. This allows both the candidate and the museum to assess whether the role is the right fit. The trial is fully paid at the agreed rate of pay and provides an opportunity to experience the day-to-day responsibilities of the position before a permanent offer is made.

Additional Information

This is a customer-facing role requiring flexibility, including weekends and peak holiday periods.

Due to the nature of our business, annual leave cannot normally be taken during UK school holidays or our peak season, when visitor numbers are at their highest.

This role is best suited to someone who enjoys being active, thrives in busy environments, can think on their feet, and takes pride in leading by example. If you enjoy working with people and are looking for a varied and rewarding role in one of London's most iconic tourist attractions, we would love to hear from you.

Job Types: Full-time, Permanent

Pay: £15.00 per hour

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Store discount

Ability to commute/relocate:

London NW1 6XE: reliably commute or plan to relocate before starting work (required)

Experience:

Supervising: 2 years (required)
Till operation: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

department supervisor jobs in kentish town, gtl

Museum Supervisor

Airport Services Duty Supervisor - London Heathrow

Duty Manager - Old Kent Road

Reservations Supervisor

Reception Supervisor (maternity cover)

Supervisor (12 hours/week)

Attractions Supervisor

Food and Beverage Assistant

Operations Supervisor, Quick Commerce

Management Trainee

Reception Supervisor

Reservation Supervisor

Warehouse Nights Supervisor

Security Manager

Human Resource Business Partner - Generalist

Supervisor (20 hours/week)

Operation Supervisor

Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)

Anthropologie Team Leader - Richmond, UK

Bar Supervisor

I want to receive the latest job alerts for department supervisor in kentish town, gtl

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